Made me pay upfront before the procedure I end up overpaying…read more Unable to get reimbursed there telling me for 30 days even though they cashed the insurance check 2wks ago

While having molar extraction is not on my list of things I enjoy, I must contradict ALL of the…read morenegative reviews I have read here on the this practice and specifically Dr. M. Walker. My experience was top notch in the promptness of getting me into the chair at the time specified (no waiting around10-20-30 minutes like many Dr. offices). The front desk was very busy but spent enough time with me to make sure everything was in order insurance / paperwork wise AND did it with a smile . The extraction prep and process was smooth and efficient with the support cast very interactive and sensitive too the inherent nervousness associated with pre-surgery time. The preparation and extraction was done quickly with emphasis on patient comfort and pain tolerance. Every person in the room during this procedure was professional but friendly and focused on their job. A few days after the surgery there was still some discomfort so I call their office (on a Monday) and was quickly scheduled for Tues. AM. The issue was ID'd and corrected. No hassles no stress. I do not write reviews often (maybe 1 / year) and only when the experience is very positive or very negative. I am not a shill for this practice and don't know a single person personally. So..... you should feel comfortable selecting this practice and specifically Dr. Walker. Cameron M. 1/16/2024 Exton, PA

Up front, let me simply say, West Chester Dental Arts is the absolute best for any kind of dental…read morework whether routine or complex. The amazingly skilled and congenial Dr. Fort plus his team of talented professionals (like gum specialist Stephanie or hygienist Shannon) can do it all -- pleasantly and expertly. You can readily tell that the entire WCDA team like each other and their work as they smile and display gentle senses of humor which make even anxious patients smile. Moreover, you won't be sent to other dental offices for complex procedures like I've experienced with other dentists. As a senior citizen with various dental problems over the years, I've had decades of experiences. These experiences have varied widely at dental offices literally around the U.S. and even a few outside the U.S. plus one on a U.S. Navy aircraft carrier where I served for a couple of years. Some dentists were good but their support team had weaknesses like an unpleasant receptionist or untalented hygienist; other times, the weak point of the practice was actually the dentist who didn't have much ability so he or she had to re-direct you to other dental offices for any procedure that was complex. It's a whole new dental world at West Chester Dental Arts where I've found everyone to be friendly, gracious and talented expert professionals in all their team roles. Recently I needed a dental implant to replace a missing tooth and was apprehensive about the process as I had heard some concerning stories from friends about the process based on their experiences with other dentists. But, everything went totally smoothly for me with highly skillful Dr. Fort and his support team. I experienced virtually no pain at any time from start to finish during the several month process and the implant fits so perfectly that it feels and looks just like another one of my natural teeth that has been in my mouth for years. The superior talents and pleasant attitudes of Dr. Fort and his talented team have given me great comfort about any dental work I may need in the future. BTY, Dr. Fort is the first dentist I've ever overheard say that he truly enjoys his work and appreciates his patients. That comment alone was enough to make me know that I had finally found my dentist for the rest of my life!

They have been a lifesaver. I'm so happy I've found such caring and helpful group. My super fear…read moreof going to the dentist left me with a lot of work to be done and I was scared out of my mind. The sedation options made it, finally, doable. Dr. Fort and Ms. Hafida were so understanding and made me feel more comfortable than I thought possible. The entire staff have gone above and beyond.

Trying to get a hold of the practice is near impossible. I've called four times over the past two…read moreweeks alone to get an appointment. They don't answer the phones and when I was. I tried to schedule an appointment and receptionist hung up on me.

From the owner: Maintain a healthy, beautiful smile! As a family dentist, Yvonne DeLoache, DDS provides a wide…read morerange of dental services, from routine cleanings to root canals to teeth whitening treatments. Since good dental health is connected to the overall health of your body, we believe in keeping your teeth and gums in great shape so you can enjoy a healthy, happy lifestyle.

A root canal was recommended, and schedule by Dr. Millilo an in-network dentist. His staff…read moreconfirmed 50% insurance coverage for the procedure. Day of my procedure was told Melillo was out, but another Dentist (Stall) was available. Was NEVER informed that he was an out-of-network dentist. I paid cash for the entire procedure, and received a minimal reimbursement. I will not be returning to this practice.

Dr Milillo at Waters Edge Dental explains procedures carefully and completely. I had no questions…read morewhen I left the office, and understood next steps. The office staff were wonderful as well. I will continue my dental care with Dr Milillo.

Amazing dentist office. Never nervous to be here. The ambiance of the office reminds one of a spa,…read morethere's even spa water in the waiting room! Everyone at the reception desk is super nice and all the hygienists are friendly. Highly recommend for anyone looking for a new dentist in the area.

Probably the best dental office I've been to...ever…read more Staff was friendly and cleaning was quick and thorough. Patient medical history forms were on ipads which made it more efficient. Didn't badger me about how often I brushed or flossed. I thought I had indicated on the patient info form that I would like more info on teeth whitening but I don't think the hygienist and doctor noticed it and did not follow up during my visit. This is only a small gripe and does not reflect poorly on the quality of their work as dental professionals. A++++ on the part that mattered the most.