I took my laptop in for repair because the screen was failing, sometimes it would turn off. They charged me $400 to buy a new screen, but if it didn't work, they would return the screen and give me my money back. Two months later, after insisting so much, they returned my laptop. The worst thing is that they returned it to me in worse condition and the screen did not work. The person responsible for the repair did not want to talk to me. And they didn't give me my money back.
I then took my laptop to Best Buy's repair service, and they confirmed that the screen is no good. read more