This little sandwich shop, tucked in the corner of a strip mall, is just a great place to get a little lunch. I dropped in this store many times, not solely for the food, but for the vibe and customer service. Nick.... the fella that makes my sandwich, he must live in the back room, because he is always here, dedication at its finest. (No I don't believe he truly lives in the back room) That fella goes out of his way to make you feel comfortable, you order exactly they way you want, and that you get it how you want it. Jersey Mike's is a chain, I ate it in Nebraska, so the food is average, I gave a very low star rating in Nebraska because of the staff, and I am giving a higher rating here for the same reason. The staff at this location make the dining experience! Shout out to Nick! If you're reading this, next time you drop into this store, tell Nick you read about him and that this store is highly recommended due to his customer service!!! Great job Sir. We will be back.... many more times read more

Jersey Mike's Subs - Custom made Big Kahana, ii don't care for the onions. - Fast Food Near Me - Wichita Falls, Texas

Customer service sucks at this location! Nobody smiles nobody asks how your doing nobody makes small talk.....I'm used to the jersey mikes in DFW when you walk in you get greeted with a smiling face saying welcome to jersey mikes!! This location you get greeted with "here to pick up an order?" Stood at the counter trying to place an order and everyone just stood against the counter talking no eye contact with me no how can I help you.....NOTHING. Then cashier lady again no smile no how are you no is that all for you? Just a slap in the face of $14.59......I still left a tip but not even a thanks for that! not trying to drag them but my goodness! Where is the customer service?? Food was good! read more

Disappointing experience...We had never been to a Jersey Mikes but had heard about them for years. We ordered our sandwiches and I asked to add different vegetables. They wrapped up my sandwich while I was still waiting to tell them what I wanted. I was disappointed but chose not to make a fuss when they offered to add what I requested. I decided to let it slide. However, when we got home, the bread was completely soaked with Ranch dressing. It was so bad that the bottom of the bread was pure mush and I had to eat it with a fork. My husband's sandwich was made to order but was fairly bland. read more

After the management change we went in and ordered 2 sandwiches and paid for them. When the order came it was only one sandwich and the cook said she only cooked one sandwich. The person that took our order and took our payment just looked like a light in a deers eyes. It wasn't as good as before and the sandwich lacked what was paid for. Never going back again here in Wichita Falls store read more

I went to Jersey Mike's Subs after receiving a coupon in the mail from one of those flyers. It has been quite some time since I've been in there. I must say that I was blown away with the superb remodel as it went more into the calming blue beach scene with fantastic customer service. Food was delivered fast and fresh and tasty too!. read more

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Perfect sub made the right way with no issues. Friendly service from all the employees. Nice and cool air conditioned space from the hot day. read more

Had the worst experience and service at this location today, they had me pay before making my sandwiches, then they only make one sandwich, bag it and set it aside. As I continue to wait they finally come out hand me two sandwiches in their rappers and not the third, I explain that I had another sandwich that was already made and she didn't know where it was. After asking other employees she finds it, takes it out of the bag and hands me the sandwich. This was a to go order, now I'm left holding three sandwiches when she walks away without saying anything. I was already frustrated by the way she handled my order that I chose to leave instead of talking to a manager. I could tell that it would have not made a difference. To make things worse our sandwiches were terrible, they were put together very poorly as well. read more

This has got to be the worst Jersey Mike's order that I have ever received. First of all the order wasn't correct by saying that I ordered my husband's sandwich to have the oil and vinegar on the side which was not done and then they put extra oil and vinegar all over it. That was ordered as the Italian sub. My sandwich which I ordered in a wrap was supposed to be a California avocado apple smoked bacon and it had some kind of pesto stuff on it which made it taste nasty, so I don't know what happen either you didn't follow the order or didn't read the order or somebody didn't check the order but the order was all wrong. Almost $30 for two sandwiches and I'm sorry to say you are not a cut above but a cut way below and you have slid down to the bottom of my list, unfortunately I have to give you a one star because there are no zero stars. A very dissatisfied, Long time customer of over 15 years! read more

Love this place. The sandwiches are ALWAYS delicious!!! Always clean and staff is always nice.

I had to cater a funeral luncheon and was going to be at the funeral when I needed delivery to happen. The owner added an extra platter and delivered them himself. Love that extra attention! Made all the difference for this special family luncheon! read more

We were here on a Saturday at lunchtime with a group of about 8 people. The service was fast and they got all the orders correct. The toppings were freshly cut and the sandwiches were tasty. Thank you for lunch read more

The service was terrible, unfortunately I didn't catch the two employees names but all they did was argue with each other and give an attitude every time I had to repeat myself. I had to repeat myself because they were attempting to do the opposite of whatever I said I either wanted or didn't want on my sandwich. I had to tell them 4 different times which type of bread I wanted and when I asked for pickles and jalapeños the guy looked at me and was like "really"?! Obviously this place needs to have a shift supervisor on sight to babysit because no customer should have to deal with that. read more

This sandwich was soggy and not on wheat bread I ordered. I called store and talked to a woman. She already knew I'd be calling. Told me the manager was not there and hung up. Guy by name of Nick said he was manager when I called back. Said it was just too bad. Then he said he was the owner. Do not eat here. read more

Jersey Mike's Subs - Italian - Fast Food Near Me - Wichita Falls, Texas

I learned something new today when choosing where to eat. And honestly it's only common sense. I'm sure I've taken it into account in the past but maybe have taken it for granted that most establishments would take action. We thought..."hmm.. Jimmy Johns, or Jersey Mikes?.. we always go to Jimmy Johns let's try something different " Pause. Why do we always choose Jimmy Johns? Oh yes that's right.. it's clean and the workers are super friendly. "Ohhh well. Let's try jersey mike's" So red flag one- pigeon feathers, cigarette butts, and round turd like pebbles swept by the breezes to the corner patio table seating outside the front door. Red flag two- the ENTIRE plaza is trashed! Red flag three- inside is dirty under the tables Red flag four- not very friendly worker. Only one worker!! So I learned... Look at the plazas. Compare. Is it clean or trashed?? Then choose from there! Food was okay for a cheesesteak. I liked them better years ago in a different state. Philadelphia I believe. Honestly for a sub sandwich Jimmy Johns has them beat. read more

Took my parents who came in from out of town there to eat. I placed my order then my step mom tried to place her order. The fuel just walked off in the middle of her order. Another girl walks up and says to my dad Do you know what you want? I said I am not sure if they got her order yet. She rolls her eyes and yells at my dad who is hard of hearing... DO YOU KNOW WHAT YOU WANT? I said you don't have to be rude or yell. Then she started yelling at me and the manager came up taking her side and defending her yelling at me and my family. We have been long time customers but will never go back! If you allow your employees to talk to customers like that then there is something seriously wrong with your managerial skills! This is how restaurants go out of business here! If you are rude then people are going to take their money & business elsewhere. read more

Employees are dead in the eyes and don't know how to talk to people. I've never been to a Jersey Mikes that hasn't been great until this one. The shop is in disrepair and unclean. Some needs professional repair some of it is common sense and eye for detail. read more

The shop looked dirty. Our sandwiches were not up to Jersey Mike's standards. Probably won't go back

Standard JM. Not better, not worse than any other. However, just as an observation, they were rather slow on the slicer. Not complaining as I was the only one in the store, but if they had a crowd and still moved at that pace it could take a while to get your sandwich. read more

I've now given Jersey Mike's three chances and all three have fallen flat. I think it might be just this particular location because I've eaten at this chain before and I've liked it well enough. However, I think the way they prepare the sandwiches is sloppy. The employees aren't trained very well and it seems like there is always a problem with my sandwich. And the last time I was here the entire soda fountain had weird tasting beverages, as though every one of the syrups needed to be changed out. I think I'll head to Jimmy John's from now on when I need a quick sandwich fix. read more

Fantastic sandwich today probably the best sub I've had in years The staff is always friendly and makes sure you're satisfied with their product Best sandwich shop in WF read more

Positives: Friendly Customer service Fresh baked bread High quality meat Clean dinning area Negatives: A little pricey but you get what you pay for. I highly recommend Jersey Mike's to all. Get outside of the Subway box and enjoy a real sub sandwich. read more

The shift i came in was super busy! The manager or gentlemen taking orders was so calm polite and efficient. It was remarkable to see him tackle everything under pressure! He seems to work very hard! Nick read more

Never ever eat at this place. If I could give it zero stars I would. A woman brought a puppy in and the woman that was making the sandwiches held the dog and got dog hair all over her apron and then started making sandwiches again. Very nasty place. Anyone that would eat there certainly has a taste for nasty. After seeing what goes on in there I would not eat a hard boiled egg from that place. read more

kaleb... i think his names was made my sandwich, it was literally amazing pretty sure i nutted in my pants bc of how good it was. also he was hot. read more

Hey not a bad hoagie shop at all. The food is fresh and taste good. The staff is eager to please and help with your decisions. Way better than anything Subway can offer. read more

i walked in and very friendly the guy who served me was Kaleb very sweet guy and very respectful. i will definitely be going back especially if Kaleb makes me my normal when i go in already ready for me. read more

Phenomenal and friendly service. Very clean and efficient service. One of the nicest Jersey Mike's I have been to yet.

You get a more quality food with the price a few dollars more. I prefer the bread less sub. So they make all the ingredients except the bread in the sandwich. It's good stuff. read more

really a great sandwich the meat is not cheap lunch meat or processed cheese . this was real authentic Italian meats and cheeses the downside is the bread was toasted on a grill it does not toast as well as the toasters you have at the other sandwich places. I got the large Italian mikes way it was fantastic . read more

I've tried Jersey Mike's in Wichita Falls a few times now, and they've always provided good food and good service. The food is a little pricey for a sub shop, but not outrageously so. It's my favorite place to get a sub in town. read more

This place is a lot like Subway in that it serves made-in-front-of-you sub sandwiches on freshly baked bread but it's a little different. It has an East Coast flair with Philly Cheese steaks and other things, Italian meats, that Subway doesn't offer. If you like sandwiches and want something different, you'll like this place. I didn't expect much---thought it would be like Subway---which I love, but the Chipolte Cheese Steak was one of the best cheese steaks I've ever had. It was amazing, but pricey at $7.50 for a regular size. read more

Just left there. Went in at 12:26. It took 24 minutes to order. There were 8 people in front of me. They had three people working during lunch. Once I ordered I sat there for 5 minutes and watched flies swarm my sandwich while it sat there. I realized it was going to be another 5-10 minutes to pay. I only have a hour lunch break. I had to leave empty handed. Do not, I repeat do not go here during lunch. The manager is obviously more worried about making a dollar than having patrons get a sandwich under 45 minutes.(with flies)....you have been warned read more