The pimple faced boy working last night was a real piece of work. He compared their whole wheat bun to Subway's whole wheat, which was not a smart decision to tell customers, I hate Subway. He has no personality and was rude, you need to put that creeper in the back where no one sees or hears him. I only go to Jersey Mikes for sandwiches but, I will never go back to this one until they get there crap together. The location is 9280 E Via De Ventura Scottsdale, AZ. read more

Great sandwiches. Love that they have gluten free bread. The service is usually quick and the workers are friendly and efficient. Easy parking is a plus too . read more

BEWARE and STAY AWAY - THE STAFF ARE VERY RUDE AND AGGRESSIVE AND A BIT OBNOXIOUS! READ THE EXPERIENCES OTHERS HAVE HAD, this is not an isolated event! There are more than a few bad reviews for this location and staff. Apparently main office could care less that the staff at this location are continuing to treat customer with so much disrespect. I could hardly hear the guy behind the counter and he continued to speak out loud in a very aggressive manner to me while pretending to be exceptionally polite to the people around me. I forgot to say I would like to add salami to my salad and he proceeded to say out loud that I must have a problem because I keep changing what I want. He should not be able to speak to anyone the way he was speaking to me. I have decided never to return to this location. I was met with verbal abuse and alarming aggression from the male employee, the one who claimed to be the general manager. Him and the other girl there were both very hostile and antagonistic. They finally made my salad, but then refused to check me out or give me the food. I took a picture of this male employee and attached it to a similar review posted on Google. After this incident, I reviewed your store's feedback online and noticed a pattern of similar complaints, suggesting this is not an isolated issue. I also urge the real management to investigate this matter promptly, particularly the conduct of the staff, including the individual identifying as the general manager, to prevent further alienation of customers. Thank you for your attention to this serious matter. I hope you take swift action to restore the quality and professionalism your franchise once represented. read more

STAY AWAY FROM THUS RUDE AND AGGRESSIVE STAFF! READ THE EXPERIENCES OTHERS HAVE HAD JUST LIKE ME! I am writing to bring to your attention a deeply troubling experience I had at your Jersey Mike's location on June 2, 2025, at approximately 1:00 PM. As a loyal customer since your store opened, I am disappointed to report that the unprofessional and aggressive behavior of your staff has led me and my family to decide never to return. During my visit, the restaurant was extremely busy, which I initially understood. I placed my order, was told it was being prepared, but after waiting 10 minutes, a staff member informed me they couldn't make my sandwich. Frustrated but willing to discuss, I returned an hour later when the store was calmer to speak with the general manager. Instead of a resolution, I was met with verbal abuse and alarming aggression from male employees, one of whom claimed to be the general manager. Their behavior was so hostile that I nearly felt compelled to contact the police for my safety. After this incident, I reviewed your store's feedback online and noticed a pattern of similar complaints, suggesting this is not an isolated issue. It appears that customer feedback may not be adequately addressed, as these problems persist. As a long-time patron, I am disheartened by this experience and the apparent lack of oversight. I urge you to investigate this matter promptly, particularly the conduct of the staff, including the individual identifying as the general manager, to prevent further alienation of customers. I am happy to provide additional details if needed and can be reached at the below number. Thank you for your attention to this serious matter. I hope you take swift action to restore the quality and professionalism your franchise once represented. I had to find this email scrolling through the reviews because the "GM" told me if I want to file a complaint about the service I need to figure it out on my own... I have never experienced anything like this period. read more

very disappointed at my experience at this shop , very hostile customer service And my sandwich wasnt done correctly And when i came in it looked like as if the gm and which seemed to be their supervisor were talking,Very aggressively in front of costumers. I think its highly unprofessional to be doing that. I wont be coming back to this location, youd expect better from the area and the location but not at all. Now i love jersey mikes so i will be going to try different spots but if its anything like this experience you guys need to seriously talk to your staff and your workers the way the hostile n aggressiveness's comes off so easy for them is troubling. Ive seen many other complaints like mine as well. Very sad. read more

This location is so rude with people. The manager that worked today at 10am was mean to me. Never coming to this one again

Honestly sandwich was pretty good the workers are just stupid and/or baked out there mind. Had to tell the guy three separate times no tomatoes. Then I proceeded to pay for the sandwich and after I pay the baked kid makes me pay a whole another time because he forgot to make me pay for bacon. 2 separate transactions at a freakin Jersey Mikes is insane. read more

Jersey Mikes is one of my favorite sub shops. I liked how the bread is soft and delicious. I like the subs from Jersey Mikes. I got the Roast Beef and Provolone and had it put together Mikes Way. A sub prepared Mike's Way includes Onions, Lettuce, Tomatoes, Vinegar, Oil and Spices. Although I thought I might not like it, it was good. Without all of those toppings it might have been too plain. I like how their service is so quick. A great fast food place when I am hungry and in need of a bite to eat quickly. They have quite a few shops around so it makes it easy to stop by one of their locations. Or if you are in a different party of town and want something familiar, there they are! read more

Jersey Mike's Subs - Sandwiches Near Me - Scottsdale, Arizona

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Ordered online for two sandwiches for pickup. Neither was correct. When my wife drove to pick up, they told her that she ordered both "no bacon" and "crispy bacon" on the same sandwich, so they didn't know what it meant. She said, no, I said extra crispy bacon. I never indicated no bacon. Both sandwiches have bacon. They said no we will show you. They pulled up the receipt and it in fact it just said "extra crispy bacon". They read it, hoping to shove it in her face, and said oh sorry, and made a side of extra crispy bacon in a separate box. When she brought the sandwiches home, I opened mine and it was also incorrect. My order was super simple with meat and cheese only and they added a ton of mayo to it. Got back in the car and drove back to the store. Showed the manager my sandwich and said this was on the same order that you guys made incorrectly for my wife, and actually tried to blame her for putting conflicting instructions, when in fact she did not. The manager said, so what's wrong with this one, it wasn't supposed to have mayo? I said my order was really simple- yes, no mayo. So she said ok we will remake it but you can keep that one. I said, no, I'm good, I don't want it with mayo, and she is like, well we can't take it back. I said well then you can throw it away. She said, I can't, you'll need to throw it away yourself and pointed to a trash can behind me. I said, what? She said, I can't take it back here. So I turned and threw it in the trash can as directed. One of us can follow directions. I guess she is citing health code, but let's work on our customer service skills. She then saw me start to write this review as I waited for them to remake my sandwich, which prompted her to say, sorry sir, but then started making excuses- we have new people here and we were really busy at that moment, so I wasn't able to check on them and they messed it up. Right. Ok. Unacceptable. Final sandwich tasted good, though. Triple check. Difficulty following directions and staff quick to blame customers and make excuses. read more

I made my first visit to a Jersey Mike's yesterday. My niece just delivered her baby and was craving a Jersey Mike's sub. Maddox and Brian helped me navigate the menu to make sure I got just the right one! I so appreciated their kind and prompt manner and service, and will definitely return! read more

This Jersey Mike's is busy enough they don't have to care. Right off the freeway, plus tons of offices nearby. Today was the worst visit so far. Typically, at this location, the workers are much more interested in their own conversations than caring much about your order. Today was the same, however, they couldn't even be bothered to care about the quality in the slightest. I ordered two minis. One of the buns the guy originally grabbed hadn't risen properly--as were what looked like about half in the tray--and was consequently pale, flat, noticably smaller and not a basically not even a sub roll in that state. When I asked him to please change it out, he was unsurprisingly a bit rude at the huge request. The line was a mess! First off, the guy putting on the toppings apparently couldn't be bothered to do the heavy lifting of scraping off the juice and fixings on the cutting board between sandwiches. I didn't want to complain, as I had already spoken up about the bread, but I actually had to ask him not to set my sub in the puddles of vinegar as he was about to do exactly that! Secondly, I have never seen such off-putting lettuce. At first glance, it looked like someone had already dressed it with juice, as it was so pink. But, it was simply not fresh or not stored properly and had turned that way. Yuck. I wish the new location 92nd/Shea had easier parking, as they're a lot nicer and more contentious at that location. And, as I said starting this review, this location is very busy, and has proven time and again to not give a sh-t. read more

Jersey Mike's Subs - Unappetizing lettuce - Sandwiches Near Me - Scottsdale, Arizona

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This use to be my go-to spot since I use to work in the same plaza. This location is unfortunately always very understaffed but always busy. Placing mobile orders are always an issue, waiting 45 mins- 1 hour for a sandwich is quite ridiculous. Today I placed an order at 11, said it wouldn't be ready until 1145. I went in a bit early and waited since many times it will predict a time but be ready beforehand. I normally have no issue of waiting. I went in 10-15 mins early, and stayed an extra 15 mins after for my MINI sandwich. I got asked twice for my name. Everyone else that was waiting, got helped. I'm almost positive the person at the front bagged my order, and had it sitting behind the counter even though I was standing there just waiting. I left my sandwich there after waiting a total of 25 mins inside, and the additional 30 in my car. Some of the guests in the lobby even noticed how long I had been waiting and saw me leave. I'll drive further to another location. read more

Walk in and the girl was so rude to me I was genuinely taken aback then I asked for no mayo and he didn't put it on but I think he put mayo on when I wasn't looking (I am allergic.) THEN when I open my sando it's dry then the Sahara desert. when I order Mike's white, I expect it to be dripping wet for me. I'm pissed. read more

Jersey Mike's Subs - Sandwiches Near Me - Scottsdale, Arizona

The best sandwich's come from this Location! Thanks for a good lunch ! My dad and I will be back soon.

I'm a Boston cheesesteak fan and simply have not found anything close to all the local shops on the north shore of Boston. Everyone told me Jerseys miles is the real deal however I am always reluctant of chain restaurants. Well was I impressed. Great steak, fresh , tasty and loaded with meat onions and peppers on a perfect roll. I was impressed when the gentleman making the sub was completely accommodating when I asked him to put different toppings on both sides. Another chain has a policy not to do this. That ended my business. Jersey Mike's is the real deal, super clean c, friendly staff and outstanding cheese steaks. read more

Hadn't been to JM's for a while and was pleasantly surprised by the quality of bread, meats and toppings when we stopped by for lunch today. Have to add that the options for drinks impressed me by having the cream soda and root beer which are my favorites. Thanks for a great sandwich Mike. read more

Insanely rude staff. After they made my club and failed to put bacon or Mayo or anything it says it comes with besides meat and cheese, i brought the sandwich back and was rudely told I should have checked it for bacon myself at the register. Like it's my job to make sure they make the sandwiches right according to the menu!! Whoever owns this Jersey Mikes clearly has no concern for their customer based on their hiring. Won't be back! read more

I placed an online order at 11:45 for a 12:00 pickup and arrived a bit before noon. The store was quite crowded, but I noticed several people coming in, waiting in line, getting their sandwiches made, paying, and leaving. After standing around for over ten minutes, I decided to join the line myself. When I reached the front, I informed the young brunette behind the counter that I had an online order and had been waiting. She responded rather rudely, stating that they were busy and that online orders had to wait until the in-store orders were finished. I pointed out that I had been waiting longer than many customers who came in after me. I suggested that I could simply cancel my online order and place a new one with her instead. She insisted that I couldn't do that, as she was prioritizing in-store customers. I reminded her that I was now in the store and in line. She then warned me that I would be charged for both orders, to which I replied that I would address the online order with corporate. The conversation became contentious, and she abruptly told me to be quiet so she could speak. At that point, I requested to see her manager. She claimed the manager was occupied, but soon after, he appeared from behind her, stating that he would make the sandwiches. I stepped aside to wait, and eventually, the manager handed me my sandwiches without saying a word. I understand lunch time rush is busy but change the online order wait times. It's not my fault the system has you backed up now. Another lady was waiting for her order next to me and said she couldn't believe how rude the girl was to me. She tried to cancel her order since she was waiting as long as me and they told her no that they didn't have time! Seems like the staff missed the training on customer service. read more

Trying to be nice, but my online order for one single sandwich said 40 minutes, so I showed up 50 minutes after placing the online order for ASAP PICKUP and it still took an additional 10 minutes. I know we have staffing shortages but like, one hour for one sandwich and 3 workers sounds excessive. read more

Horrible place, unprofessional and untrained staff, very unfriendly and treating costumers like trash. I go to every location in Scottsdale and they are all presentable except this one. People working here look unsanitary and seriously hygiene neglected. They made my sandwich nowhere near close to what I actually order. Trash place 100%! read more

When I give places low ratings. I do not make them out of spite or ill will. I make low ratings to inform customers that places like this are not worth the trip. Here are my reasons. First of all the price is absurd. We only asked for 3 giant sandwiches and they are over $50 and it was not worth it. We can get sandwiches of the same size at subway and it would be the same quality. Not only that, the places around this area have lower prices for better quality food. Which is why I take away one star from this rating. On top of that, the person serving us was very rude. Not only was he inconsiderate to the blind person in our group. He proceeds to talk too quietly and when we ask him to repeat himself, he still talks quietly and we just feel like we need to get this order over with. When it comes to toppings, we had to repeat ourselves over and over again. Then we wanted to communicate and ask to make sure that everything runs smoothly like making sure we have our sandwich wrappers marked so we know which sandwich is which and then the employee gets all sassy and says "I'll get to that soon." in such a rude tone. This made me want to take away 2 more stars. Overpriced decent sandwiches made by a sassy employee that makes us unhappy. If I had to recommend something, go to Rusty Tacos. They have the best tacos in Arizona. read more

Idk why the reviews are so bad. I got my sandwich in under 8 minutes. the place was very clean and they were very nice.

So here we were at Jersey Mike's Subs on a Early Saturday evening. This was my first time here, probably won't be my last either. We actually wanted to go to that popular hamburger place next door but, that place was overly packed so we ended up at Jersey Mike's. We were on our way to hear a concert, and just wanted something to eat before. I really can't speak for all Jersey Mike's around the Valley, as this place did accommodate the customers that did the same as we did. Came here as they didn't have the time to wait for a burger. The story of that to come later. So here we, and I am staring at the menu behind the two people working to put together subs for customers ahead of us. I ended up ordering Mike's Famous Philly. The sandwich was good and warm from the moment I got it. It had that gooey cheese goodness on the sliced steak meat, and had plenty of good tasty jalapeño for flavor. The thing is, this particular place needs a bit of better housekeeping. Especially when you have the draw of customers from the overly crowded hamburger place neighbor. The sandwich was delicious but, not knowing how other Jersey Mike's operate, I can only give it a three star. read more

Jersey Mike's Subs - Mike's Famous Philly - Sandwiches Near Me - Scottsdale, Arizona

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Very busy at lunch time and employees are great and I understand it's a sandwich shop but they moved to the best of their own drum. My online pick up wasn't ready and the line was pretty long. Employees did there best to finish my order. Employees 5 stars but this location 2 stars due to workload. Maybe a new routine or new team leader to get the troops in line. Plus my order was wrong and I did not want to go back to cause more frustration to a overloaded crew. read more

First time at this new location. Had the Gargantuan Philly Cheese Steak. Actually went into White Castles next door but it was too crowded. Sandwich was actually very good. Plenty of thinly sliced steak, cheese, jalapeno, grilled mushrooms and onions. Service was good. Housekeeping needs some attention. Rag left on counter near fountain drink machine and towels needed in rest room. Perhaps some growing pain for new store and staff but at the end of the day, a pretty good meal. read more

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Everyone who knows me knows how much I absolutely love Jersey Mike's and it fucking sucks to have to write this about one of my favorite fast food places but here we are. I come here at least once a week and every time I do, I try to call ahead because I know that I can be in and out of the establishment much quicker if I do this. The last few times I've tried to do this, the phone will ring forever because no one there thinks it's necessary to answer the phone. Today I called three different times. No one answered. The fourth time I called I was put on hold, again, forever. I called one more time, and I finally got through to somebody who was willing to place the order for me. I must mention that I have worked in customer service before, so I understand how it feels to be busy at work, that's why I'm always nice on the phone and in person, even when I'm frustrated. Once I arrived within the timeframe I was given, I still had to wait, of course. I didn't mind having to do so, because I knew they were busy, that's why I call ahead. What made me inclined to finally write a review is the fact that these short staffed employees would rather watch a lifestream of a video game than work. I couldn't believe that shit. I work hard for my money, and I spend it where I want to, and because I have experience in the industry, I know what it takes to do a good job. I'm not the kind of person to not tip, but today I didn't and I think they deserved it. Whoever owns this establishment, should really do something about this shit, it's embarrassing. read more

The staff has no concept of contamination. Keeping the same gloves to touch peoples food after opening a cardboard box that was exposed to the outside elements and then taking a marker out of his pocket to write on the wrappers then proceeded to try and make my sandwich. I had to ask him to change his gloves and explain why. read more

I'll tell you right now NEVER EVER order from this place. This " establishment" took over an hour to simply make one sandwich ordered sandwich online at 12:30. Didn't get to pick up the sandwich until 125 sandwich came out disgusting ruined, smash and destroyed the extra cheese also missing my bacon the attitude on the employees inside is horrendous they act like they don't care who you are. never trust the order online process of it being fast just to pick it up. Don't ever Uber or order something from here cause it's gonna have a slow pick up. read more

Always a great sub. The Italian and the Tuna never fail to satisfy. Plenty of meat along with just the right spices, oil and vinegar.

Just stopped in for sandwiches and a salad. Nicely asked if I could be a pain and have fresh lettuce for the salad? Both employees said all the lettuce in their place looks like that, "summer lettuce sucks." No attempt to see if any lettuce looked better, then rudely filled the rest of my order. Bummer, would have taken no time to just see if any looked better. Not good service. read more

The service was absolutely absurd! When I arrived there was no one in the front. All the kids were in the back no one was there to greet me. I waited approximately five minutes for someone to come to the front. That was the first thing!! Then when one kid came to the front then all three staff members appeared. Second, when asked for ask for my order, I gave my order, forgot to mention the bread. I was told you need to get more information I can't make your sandwiches. The girl rolled her eyes at which were very droopy, which made me think everybody was getting high in the back. The young lady did not have a hairnet which made me think piece of their hair was going fall into my food. The staff seemed like they had a problem staying focus. Third, when it came to picking out toppings. I asked some did I want some "MOLI" whatever that meant in slang. I asked what did they mean. The staff pointed to the toppings and shock her head as if the whole world knew what that meant. Again attitude uncalled for.. When a retired marine came in to place an order and asked what meat was in the shop no one knew. They were all frazzle which is something they should. I waited over 15 minutes for three sandwiches. It is absolutely ridiculous. There was four people on staff. This location is ran by children. There is nothing about this location that makes you want to come back. read more

Rude service and completely inconsistent. Since when do they think being rude and talking back to customers is going to get them business? Will never be going back. read more

The cleanliness isn't the best at this location, and the toppings look to be at least a day old. Nothing worse than dismissive employees who hate being at work. I came in on my birthday and was going to order subs for my family and redeem my birthday sub, but the lady behind the counter (12/29 7:45 pm) was short, unfriendly and did not allow me to redeem it because the email hadn't come in yet, even though I had my ID. Went to Jimmy John's. Their bread is better and so are their attitudes. read more

REALLY ZERO STARS - but Yelp makes me out at least 1 star. Horrible service!! Rude and unprofessional employees that think they can treat people any kind of way because no authority is watching them. Supposed "supervisor", Eddie, must be watching wayyyy too many tik tok videos thinking he's a real tough guy or something. When I corrected the girl making the sandwich for putting the wrong toppings on and I said "oh, banana peppers please, not black pepper", she yelled at me with a look of disgust and told me I need to "learn to speak up" and I said "I did" and she nastily told me "no you didn't speak up" with a dirty look and I said "you don't have to have an attitude" and then she yelled at me and told me "I don't have an attitude" and I asked her "can someone else just finish making the sandwiches" and Eddie jumped in by throwing the sandwiches out and told me "we're not making you any sandwiches! You can leave!". I stood there shocked and asked him if there was a manager there and he said he was and if I "didn't leave he was going to call the police". I said "that's fine I'll leave but I'd like the name and phone number to his manager" and he told me "you're not getting that so leave or I'm calling the police". So I left and went to another Jersey mikes on Shea and 92nd St, where they actually greeted me when I walked in, they listened to my order and made it correctly, they thanked me for coming in, they listened to what happened to me with the horrible service I received by the "kids" working from this location, they apologized for the crappy service I received, and they took my name and number for the general manager - who apparently operates both locations - to call me later. Let's see if he does. I hope so because Eddie and the little brat girl with the nasty attitude she both be fired!!! read more

Jersey Mike's has the best hoagies or subs, whatever you call them. Ingredients were fresh and delicious.

I really tried to stay away from writing this review. So much so, I called to let the manager Jay know about my inedible sub. I came in around 6 PM and they were out of all bread except rosemary. A sub shop without sub rolls...interesting. I brought home my sub that was so overwhelmed with rosemary and cornmeal, I couldn't eat the bread. The manager explained that they are just learning how to make the bread and would take my info and comp my next sub. I went in tonight to get my replacement and not only was I greeted with a dead stare, the girl working was just extremely unwelcoming. I asked to check for my info that Jay said he written down but the girl said it wasn't there. I ordered my sandwich...guess what...they're out of meat. This is beyond unreasonable. I asked if she could put some tomato sauce on the alternative sub I chose and....she said they didn't have any (they have a meatball marinara sub, so I'm assuming they were out of that too). This particular store is beyond unprofessional and disorganized. They definitely seem like they weren't ready to open their doors and even this far into it, don't know what they're doing. I've been to their other shops and had a good experience but this one is far from being fully functional. Once home, I opened the paper to find charred grill debris on the bread. I was turned off and another attempt gone wrong. Get it together! Will not be going back to this location for a long time, if at all. read more

Jersey Mike's Subs - Unappetizing, burnt grill debris on the roll. Ew. - Sandwiches Near Me - Scottsdale, Arizona

Hands down THE BEST SANDWICHES IN TOWN! Great service and the young people are friendly. Bad reviews have to be from competitors. Try the Italian combo with generous variety of meats and you ll be dreaming about it that night. Pricing reflects the generosity of freshly cut cold cuts and size of the sub. Get ur self a bite of deliciousness soon. read more

I think it's about time I wrote a review for this place. I've gone to countless Jersey Mike's, and this one by far- exceeds all experiences I've had at this establishment. Their energy is so bubbly and fun! They are so eager and excited to make your experience great! I love it herr read more

If you do not have the staff to fulfill online orders then turn them off. Having to wait 2 hours because you have no idea how to staff a location is a joke. This location is notorious for this. read more

Great service, great attitudes and Steven went out of his way for me today with my sandwich. Solid location!!!