Thank you to the staff at the Roanoke Rapids location for the excellent customer service and sandwiches. We did 2 catering orders 2 days in a row and the food was ready on time and everyone enjoyed their sandwiches and brownies. read more

Didn't have our hot subs ready and it took a long time to get them to make it. They didn't do what was asked in the comments of each sub. I would never go back to this establishment. Wait and order from the Wilson NC Jersey mikes read more

This Jersey Mike's seemed a bit chaotic. We ordered a sandwich and it took a long time to be ready....many people that had ordered after we did, got their sandwich before we did. The PhillyCheesesteak was very salty when it finally was delivered. Overall an average to below average experience here. read more

Jersey Mike's Subs - Fast Food Near Me - Roanoke Rapids, North Carolina

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The customer service at this Jersey Mikes is beyond bad they are rude and dismiss their customers by yelling at them. Would not go here unless you like to be tested badly. read more

Today my walk-in to Dine in was one that doesn't happen often. As I entered the Roanoke Rapids location across from Walmart the freshness of the toppings were in abundance to smell, cleanliness and clean tables, welcoming me to the start of having a Ham W/Provolone, hmm good. Thank to Larry Asst. Manager and staff with Chef on duty for my sister Steak and Cheese, she enjoyed! Continue with great work it always pay off. read more

Extremely rude manager, none of the employees would even give me her name. She was saying the F bomb in front of little kids making, people's food while coughing all over it while saying she's sick and she needs to be at home. horrible service and on top of it, the manager is completely racist and how I know that, the only other different ethnic worker that was in there she was constantly yelling at and telling everyone how that one worker got her sick and he needed to go home. It was completely unprofessional and I will never be back and I live in this town so they lost a good customer. i didn't want to even eat my food because of how uncomfortable she made me and my WHOLE family feel DO NOT COME HERE TO JERSEY MIKES YOU WILL WASTE YOUR MONEY read more

This was hands down the worst experience I've ever had at any fast food restaurant. Ordered online, sandwich wasn't ready because they 'didn't have wheat bread.' The guy said he called me numerous times (not true, and how did he have my number). They wouldn't make the sandwich, said they'd refund me and asked me to leave. They have franchised too fast. I will stick with my home store, from now on. Very sad. read more

great service, all the workers were people pleasers and were very efficient. it was very busy at 12:30 today and each one was quick but wotking hard to make sure they were following instruction. The Italian sub and the portabella mushroom subs were super!! read more

Sorry for low review- slow service not the best- been to better. Still A good sandwich just don't be in a hurry even for phone on orders- i walked out- bad manager - I saw 3 people go by as my sandwich sat there and 1 sandwich maker 1. Didn't bother to keep waiting bc they knew but there were so many people not paying attention or working- Review who your manager is- it was comedy and then it wasn't worth it. read more

Jersey Mike's Subs - Menu - Fast Food Near Me - Roanoke Rapids, North Carolina

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If I could give them a "0" I would. I arrived at 11:15 am The staff is very incompetent and here is why: * I ordered their new Chicken Breast sandwich * she cuts the bread and places the cheese in the bread * she walks away and does it come back for 5 minutes * I complained and was told that they had to prepare the chicken (really) - that should have been done before they opened their doors * the workers had no knowledge of what they are doing * At checkout I scanned my phone to get the $2.00 promo discount and they claimed it was invalid * I had to scan 4 times and they finally gave it to me * I was told they are new and I had to have patients Really - it took a total of 25 minutes to get a sandwich that should've been done in 10 minutes The manager/franchise owner needs to contact me and offer me an apology and some kind of remuneration for their staff's lack of competence ... read more

Great location! We arrived right before they closed and the line was long. To my surprise it went very fast and I had my two subs in no time. We are Jersey Mike's regulars and always get the same order - number 11 and number 13. Basically a Ham & salami and an Italian. Subs are always fresh. Bread is SOO good. My fiancé gets his sub mikes way and I like mine with just vinegar and Mayo. They made both perfectly. Employees were efficient and friendly. Yes, this location is smaller and has limited seating (indoor and outdoor). However. It is right off of I95 and in the same parking lot as a city owned clean dog park so it's super ideal for us to stop at and grab subs and eat outside while our pup runs around! read more

Jersey Mike's Subs - Number 11 - Fast Food Near Me - Roanoke Rapids, North Carolina

We stopped at this location during the lunch rush and the staff was amazing! They kept the line moving quickly, made everything perfectly to order, and were so nice to everyone too! The food was great and exactly to order. The whole restaurant including bathrooms were clean and well stocked. read more

I've come here numerous times. The first time I arrived, two young ladies were about to fight in the store. Five minutes later, the mama came to fight, too. Every time I've stepped into this location, it has been my most unsatisfying experience. I've been a leader for over 20 years. Today was the last time I stepped into that unprofessional, disorganized, unsanitary location. I didn't want to submit a star because they didn't deserve one. read more

Love it. Good food and the hospitality is good most of the time. They tend to keep the place too cool for me so I usually get it to go. The music they play is obviously for the youth. I hate the music & normally too loud. read more

Absolutely terrible experience. The store opens at 10 but wouldn't let anyone place an order or come into the store at 11:30 because they had a catering order. The only store I've been to that can't take orders while working on a catering order. read more

Food is just okay. The problem is the employees can't read. They make your sub they way they want, not the way you want. DONT ORDER USING THE APP!! If you have to get your food here, you have to go in and WATCH them. Like you have to do with a 4 year old. Or they'll mess your order up. read more

I love Jersey Mikes and am a loyal consumer. We were traveling and I was excited to see this as an option for food on the interstate. Arrived at 8:40. The location closes at 9. They told us the grill was closed and they were no longer making hot sandwiches. Worker was actively cleaning the grill for the night and staff was working on putting up condiments. I can understand if we showed up at 8:55, but 20 minutes before closing? I've worked in the restaurant industry and this would not be acceptable at the places I've worked. Staff made us feel unwelcome and like we were putting them out. I asked if we could eat in the restaurant and she said "we close at 9." At this point it was around 8:45. I told her I understood but wasn't sure if we had time to eat a quick sub or they would kick us out at 9. My husband said we would just eat in the car. Worst Jersey Mikes experience I have ever had. read more

Not sure why this Jersey Mike's only has 2 stars. It was clean, quick and friendly service, our subs were great, and bathrooms were clean. Just off of 95, made for a quick and easy stop. read more

When you notice that there is a low amount of Gluten-Free bread left thawed out, remove more from the freezer. Don't wait for one piece left. This seems like a simple concept to me, but what do I know. This was my only food option for miles on a long trip, and the lack of the prominently advertised gluten free bread because the last loaf of it was snatched out from under me while on line by a mobile order is incredibly unkind and lacks forethought. I guess I just dont deserve to eat today on a limited diet. read more

I love Jersey Mikes and have been a loyal customer for 20+ years. We drove 2 miles off the highway to visit this location. The restaurant is filthy and disgusting. The trash can was overflowing and the bathroom had no paper towels or toilet paper. We ordered 2 sandwiches and waited over 30 minutes for our hot sub to be ready. Employees were sitting in the back with zero urgency to prepare orders. I don't normally leave reviews but felt compelled to do so after such a negative experience. I'm surprised Jersey Mike's corporate would allow this. I would give zero stars if possible. read more

Jersey Mike's Subs - Restaurant was filthy. Trash was overflowing when you walk in. - Fast Food Near Me - Roanoke Rapids, North Carolina

I just visited Jersey Mikes and it was 7:28 pm and they close at 9 pm. I was told that they only had a half of a wheat loaf and they were not baking any more bread. The counter tops were nasty, the meat slicer nasty and the vegetables looked as though they had been setting out all day. For the price of the food the costumers deserve better service. This place needs to be closed down. read more

This store is clean and pretty quick. The staff is friendly and accommodating. Bathrooms are clean and there are a couple Outdoor tables read more

This is a Jersey Mikes location to be proud of. It's nice to be greeted by a friendly staff. Thank you!

This place is DISGUSTING. We are traveling through and stopped here. Not only was the place SO slow and not efficient, but the main guy telling everyone what to do, had his mask down and was touching his face which is gross even without the current state of the world. People were coming in an out without a mask on yet apparently there's a mask mandate in NC. This place was sooo slow. The person making the sandwiches is looking at like a cheat sheet cause she had no clue what she was doing which is fine to learn but EVERYONE there was doing this as if they were new. Not the smartest scheduling. Also there were no napkins given to us or anywhere for us to grab them. I dunno what kind of hick town we are traveling through but this is gross on so many levels. read more

Jersey Mike's Subs - Fast Food Near Me - Roanoke Rapids, North Carolina

Traveling down I-95 on the Saturday after Thanksgiving and stopped in for lunch around 12:15/12:30. Dining room was full, bathrooms were clean, and they were busy with travelers. Our subs were fantastic and in-and-out under 10 minutes. Well staffed and everyone was working great together! Thanks JM-95 for the quick stop to get us on our way home! read more

Was really excited to see Jersey Mike's opened in Roanoke Rapids. I was a steady customer while living in Raleigh. I got there today and was underwhelmed to say the least. The music was beyond nightclub load. I could not communicate with the person trying to take my order, that continued down the line trying to say what I wanted on my order. VERY limited seating, especially when there are lines of customers that crowd what little tables are available. I love Jersey Mike's but this location is a disaster read more

Do not go here. I'm a Jersey native and Mike should be embarrassed this place is part of his chain. Waiting forever for my food. Staff is incompetent and the place is filthy. Shame. read more

Usually love Jersey Mike's but this location was disappointing. A lot of people behind the counter yet on line order took a while. Staff communication and service skills need improvement. read more

Ordered online via the app to avoid the wait inside. Our subs were ready on time and the staff inside was friendly when we picked up. All subs were made exactly as we ordered. Didn't eat inside or use the bathroom so can't comment on those. The shop was extremely busy so good on them for having our food correct and on time. read more

If I could give zeros stars I would. Terrible service. Staff is clueless. They took over 30 minutes to make a chicken Philly come to find out they made it wrong (asked for gluten free bread)! Do yourself a favor and stay away from this location. read more

I lived in NJ for 47 years and nothing beats a Jersey sub but when you can't get one Mikes is the closest you will come. I don't know why the bad reviews this store is always amazingly clean and tons of workers. I like to order when I get there and I rarely have to wait long. I think some people just like to be negative. For Jersey Mikes this store is at very least equal or above others I've been to and what appears to be the manager was fantastic read more

TERRIBLE service and food. The Bread is stale the produce questionable. I took one bite and spit it out. When I called an asked to speak the owner/manager, I was handed off to a pre pubescent teen, who simply said "Im sorry". If you are going down I 95 or live in this area, dont .....DONT buy any thing from here. read more

Took forever to get a steak and cheese sub which is a 6inch and priced at $10 and it wasn't Even good after a 20 minute wait.

Very ignorant staff. Especially the girl with the blond hair making sandwiches or slicing the meat. Has no clue about customer service or what Jersey Mike's is about. We will never be back there again. read more

They failed to answer the phone I called 30+ times. Trying to get a refund for the order that my dad stopped by twice to get and it was not ready at either time. The order was placed at 12:15 and was supposed to be ready at 12:45 it is now 1:40pm and the order was still not ready. I wanted to cancel/refund and they told my dad I needed to cancel on the app. Low and behold you cannot cancel on the app and on your website it says call to cancel. Tell me why they couldnt cancel it on their end when it's in their system? no worries corporate has been informed. I'm sure they'd love to hear how their employees got an attitude with my dad after he checked back twice for my sandwich he waited an hour + for and have ignored paying customers calls when I know they heard the phone ringing multiple times. Do not bother to ever go to this jersey mikes and expect to have good service. read more

Staff working on a to go order. Not very efficient at it. So we waited with no chairs while they made several other sandwiches. No pepper for sandwiches! Other person had to wait on their sandwich sitting by grill because they couldn't get help from anyone else that was just doing nothing, told them they couldn't let other stuff on grill burn. Didn't matter where we had to go. Place was just not organized and did not work well. read more

Stopped here during a short road trip because we love Jersey Mike's. They were really busy with a catering order but worked quickly and we didn't have to wait too long. The manager made sure everything was done correctly and when there was a little break he was out cleaning the dining area and checking on the customers. If we're ever driving in this area again we would not hesitate to stop back in. read more

I went to this Jersey Mike's Wednesday about 4:20pm April 28 2021 I meant to order the chipotle chicken Philly but I ordered the steak and the manager Nate had just put the meat on the grill and I asked him was it chicken and he didn't respond to me but the nice people at the front which where his coworkers said it was steak and I told them I apologize I wanted chicken extra meat with rosemary bread, bacon, sweet peppers, onions, portabella mushrooms, oregano and extra chipotle mayonnaise on the side with provolone cheese! The manger Nate rolled his eyes at me and never said it's fine or ok but the other workers did! Nate needs to work on his customer service I've never felt so uncomfortable I really didn't want him fixing my food after I saw his nasty attitude and persona and I had to ask the girl at the front for his name cause he didn't have a name tag on and they said for some year if I'm not mistaken they said 5 years. It's sad nasty his persona is! Daniel was nice I loved her customer service and the other guy read more

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Two women at the front lack customer service. After we paid for a large order I opened a bottle drink not knowing it wasn't included in the combo and instead of letting me continue to drink the drink she would rather throw it away. So we paid the two dollars for the drink and then she goes to say oh yea it's cheese on that sub you didn't pay for cheese.. well that's not my fault ! That's clearly what the order was so now for a third time I'm suppose to swipe my card. It's principle ! You rather have .80 or a good customer service experience. Not sure if it's some racist shit going on in there but I will not be back. Customer service terrible but food was good. Two clueless women read more