Had to go in to place an order as the website was down due to PTO fundraiser. Then didn't get meat…read moreon the children's meal so she had taco shells and cheese. Paid for but didn't get the double meat on the burrito. When I called customer service they said sorry, here is a BOGO meal for next time. I wanted a refund and the chat was ended. I tried calling the restaurant and there is no option to talk to customer service there. I even asked the boy working if he out the meat on the child's meal and he said yes. Well he didn't. The service was fine but feel like maybe understaffed due to the fundraiser happening. The ambiance was typical chipotle.

1) Poor employee training 2) Poor customer service practices…read more3) . . . Both resulting in a substandard CX I am a senior (almost 70 years old) and as with humans of my age, I do not consume large quantities of food at each meal. Filiberto's, across the street from this Chipotle, and Taco Bell, a little further down the street from this Chipotle, offer lots of food just like this Chipotle. However, Filiberto's and Taco Bell both allow the customer to order as much or as little food as they desire . . . they leave the decision up to the customer, not to the Chipotle employee. Competitors of this Chipotle franchisee take the position "the customer is right (not the employee is right)". Chipotle, known for their oversize burritos justifies their menu prices by creating huge serving sizes. While this makes their price-per-pound competitive, many people, especially customers in their 60s, 70s, 80s, etc. simply are not capable of consuming such large quantities. But, given the fact Chipotle arguably offers higher quality than Filiberto's and / or Taco Bell, I often opt for Chipotle. While this results in a higher revenue amount per transaction when it comes to profits for this Chipotle franchisee, it means lots of wasted food for customers and society in general. As we all know, The United States throws away more food than any other society in the world. This Chipotle franchisee epitomizes that fact. This Chipotle franchisee's business model of keeping cost-per-pound sold per customer competitive works for their corporate (revenue) side, but fails society and customers otherwise. Today I went in to purchase a Chipotle burrito, quite frankly because I wanted a Chipotle tasting burrito. I can never consume it all, but . . . well . . . I was indeed in the mood for a Chipotle, not a Filiberto's or Taco Bell burrito. I actually never purchase sides because of the above (the burrito alone is more than enough food for me), usually just purchasing a burrito alone. I just cannot handle the volume. However, I had a yearn for some chips on the side. I asked for the small bag just so I could have a handful of chips to go along with my burrito. I was told by the Chipotle employee "those are for kids" and they did not 'allow' me to purchase the small bag. I had to purchase the large size if I wanted any chips at all. Yes, I enjoyed a handful of Chipotle chips to accompany my Chipotle burrito, but ended up throwing well over ¾ of the contents of the bag into the trash. Again, your cost-per-pound is competitive when you purchase from this Chipotle franchisee, but your cost overall is excessive when compared to their competition since you end up throwing a lot of it away. Combined, with rigid rules such as only kids can purchase the small bag of chips, denying adults from consuming these small bags results in a poor CX compared to those competitors mentioned above. I would stay away from supporting Chipotle in general and stay away from this particular franchisee for their rigid rule enforcement. Quite frankly, I do not believe this franchisee's rule that adults are not allowed to purchase a small bag of chips is really even a published rule. In any case, it's just not worth the poor CX and waste. Revenue per customer would be important to me if I were an owner, but as a customer I do not see the value.

The food was great, ordered a chicken sandwich with jalapeño peppers. The service and staff is…read morealways top tier. The restaurant was clean and plenty of spaces to sit. Overall an amazing experience.

I love this place. Might be my new favorite spot over here. I have eaten Seven Brother's half a…read moredozen times. I've tried all kinds of burgers and a Dad's Chicken Cranberry Melt and it is all amazing. You have to try their fries, chips, whatever you want to call them. They are rounds of potato fried with a seasoning. Really good. The quality of the ingredients and care they put into crafting your food show the difference between them and a normal fast food burger spot. They even wrote a note on the DoorDash to go bag and a note inside.

Fantastic food and even better service…read more This is a casual family friendly dining spot. Lots of room inside. I enjoyed the lunch portion of chicken Parmesan. Perfectly crispy on the outside with sauce and mozzarella cheese on top. We also loved the salmon. Lots of italian wine options, beer, cider and craft cocktails. Abby was our server and did a great job. Joey, one of the owners is absolutely fantastic!

Melissa is our Server, new but very nice and accommodating. The sun was in our face, she asked…read moresomeone to close one of the blinds, it didn't happen so she took it upon herself. House Cosmo is weak??? Trying the Veal Milanese, it was good, not super.

After reading the reviews, I was a little hesitant to come in here, but I am glad I did…read more It's a cute little family owned sports bar out in the Vistancia area of Peoria. Nice vibe with a decent beer selection. I came here on a Thursday night and it wasn't too busy. Maybe half full? I got the "Holy Guacamole" burger. It's a half pound angus burger with lettuce, tomato, pickle, pepper jack, and guacamole. I asked for my burger medium rare, and it was took perfectly. The bun was a bit dry. I upgraded my side to onion rings and they were delicious. The bartender was not as attentive as I would've liked, but not too bad. I would definitely come here again.

Please help me! Last visit we walked out! Today went by myself and a simple old fashion no smoke…read more Can you see the mistakes: no napkin, no straw, and an aged orange peel, and a maraschino cherry ! Really ??? Requested Makers Mark there was hope! Vs well ten high!! The Manager on duty was notified after I said something to the Bartender and unfortunately it was the one I had met the last time! This was the second bad experience I've had not sure I should try a third visit!

Clean, well lit and in a nice area. Employees are all young (school age), but are mature and well…read moretrained. I enjoy the experience, not to mention the custard. Drive-thru is prompt, efficient and friendly. You get in-and-out quickly. I enjoy going there on a regular basis.

I really appreciate Freddy's care and commitment to Veterans! We stopped by for Veterans day and…read morethey gave us a complimentary meal and a meal card for another free meal to use in the future. Staff were super friendly and accommodating. Food was great, the fries have some kind of onion powder or something on them that makes them super delicious. Thank you, Freddy's!

The new loco tenders are a bit expensive as 3 tenders cost about $9, plus three bucks more for a…read morecombo. The regular was better than the spicy version. Mashed potatoes Were not great, but guac was good.

We just moved here. Tonight was our first time at this location. It will NOT be our last . From the…read moremoment we walked in we were greeted with friendly and professional staff. Our order was ready promptly. The food was delicious. The experience was made exceptional by how the staff made us feel- important!

Work nearby so I stop by once and awhile. Always had great service from really friendly staff. They…read moremessed up my burger once but got it replaced quickly which is great since I clock out for my lunches. I know it's a chain, but this is definitely one of the better locations in my opinion. Inside is squeaky clean and I see dirty tables get wiped down faster then other spots I've been to.

Best Burgers I have ever had ever. EVER! I have been eating burgers for 17 1/2 years after coming…read moreout of veganism, and this is the best burger, and best Culver's I have been to. Genuinely great service, great charisma, great charm. Seriously recommend. There isn't ONE thing on the menu that I would change, not one bad experience, not one not so nice employee, all in all an amazing place. Thank you! Can I have more BACON DOUBLE DELUXE'S THEY TOO GOOD!

I can see why there are a lot of low rated reviews if you're older. Lots of kids working there…read more(inexperienced and not trained well) and dining there (loud, unaware of their impact on other diners). But it's a new site which comes with clean, bright, refreshing decor. Wendy's is a step above MacDonald's and Burger King in terms of food quality and options. The chili, baked potato and salad options are very good . . . I stay away from burger, sandwich, fries and other such options, so I can't say much about those items there. It's a pretty good choice when in a hurry where you can get a relatively healthy quick meal.

Manager that works there needs to get fired, she seems like a hard lady to work alongside if she…read moresimply starts to cock an attitude over a misunderstanding lol. If u can't handle conflict resolution without starting to yell and be sarcastic to costumer then you should rethink where you work. Kids working there were quick and easy though and food was good. I'm sorry for the kids that probably deal with a power trip manager it definitely shows. She has black hair and tattoos/piercings all over and is heavier set.