I called and asked Manny or Many the impossible over the phone and he was able to get my order in for me. Absolutely went above and beyond for me and change my sour mood about possibly missing out on mikes into enjoying a night Mike's Way. Thank you Manny, I deeply appreciate it!!!!!! read more

We've been to this location a few times and have always had a good experience. Most of the time they get the order right and they're always very friendly. They even offer a first responder discount which we've never been offered at any other location. read more

Peppers jalepenos and relish was supposed to be on the side and paid for extra pepperoni and extra cheese and extra meat. Didn't have extra. Called the store to have them correct it. The store manager called me a liar saying 3 different people looked at the sandwich and it was correct. Proof is in the pictures read more

Jersey Mike's Subs - #13 The Original Italian - Fast Food Near Me - Naples, Florida

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Everything. Got one slice of turkey no cheese and all bread! Terrible. Wouldn't go back and

when I come here, I'm always treated with respect and these workers work hard, but to have a manager yell over them in front of all the clientele telling them to greet customers at the door with an attitude sounding so frustrated just shows a lack of management if you have something to say to your employees, you should take them in private or have a group meeting not yell over the customers it makes people feel uncomfortable and it's wildly unprofessional I don't know if you're having a bad day, but that is just completely uncalled for to the team and staff, you guys do great don't let a lousy manager put you down. I'll make you feel any lesser than what you are. The food is great. The ambience is always clean and welcoming but here in a Manager yell like that makes me not even wanna go there honestly negative energy read more

walked in at9985 Business Circle Unit 6 Naples Fl. Lady who took my order acted like she was doing a favor waiting on me. She would not accept a coupon. I told her fine and ordered anyway. I requested regular Italian sub with onion on only half of the sandwich and the half with no onion I wanted lite oil and vinegar. She told me she could not do that because it was too much trouble. When I told her that is always the way I ordered it she responded if I continued to argue with her she would refuse to serve me. I walked out. We normally purchase sandwiches at least one time per month. Because of that employee I will take my business elsewhere. This incident took place 6/30/26 at 5:15pm. If that person worked for me she would now be unemployed. read more

Great menu selection, food was great as ever. I always enjoy coming to this location, the place is very clean and the staff are always attentive and take pride in the food they make and serve. read more

Stopped into Jersey Mike's (Collier Blvd. near Freedom Square, Naples) today for a giant Italian Sub. The young female employee was assembling food in record time .... when it was my turn, I asked for it Jersey Mike Style. First came the tomatoes followed by the lettuce. She grabbed for the oil and vinegar and quickly sprinkled, before I could get out that I only wanted liquid on half as it would get mushy if not eaten immediately. That's when I got my "lecture" first by her asking if I knew exactly what Jersey Mike Style was. Really?! I answered yes but went on to say what has already been stated in this review. The lecture continued on her part by saying that I should have mentioned that request from the get -go. REALLY?! With that, she ripped off the lettuce on the half that was dressed and made it right obviously not very happy in doing so. When I was at this location just recently, I mentioned to the manager that he had a great crew, shop and food. But today's service was not reflective of that. I don't need lectured, especially when I'm contributing to someone's paycheck! Keep your rude and unacceptable comments to yourself, be professional, smile and remember the customer is always right and not a target for debate and ridicule. Other reviewers echo my sentiments as well. Maybe more training is necessary at this location, just sayin' read more

Manny is always very friendly greets everybody with a smile and goes the extra mile. Definitely the best interaction at Jersey Mike's I've ever had. This guy deserves a huge raise! read more

Love their subs, I get the turkey and provolone Mike's way, it's best to sign up for the rewards as it does save money. They are always super friendly and quick to make the sandwiches. read more

The store is always clean. You can stand right at the counter and see your sub created with all fresh ingredients.. And most of the time there is no wait times. DRS read more

Nice store, clean. By all accounts, a decent fast food place. But you had better know exactly what you want, and be ready to order immediately or you will be publicly ridiculed. In my recent visit, I had never been to a Jersey Mike's before, and I stepped aside to let others go by and order, as I was reading the menu. There was no one else behind me, so I wasn't holding up the line, yet I was loudly called out for not being able to order quickly enough. The older gentleman employee very loudly - so I - and everyone at the counter could hear, complained to another employee that he didn't know what I was doing there other than just "standing around", presumably wasting his time. It was embarrassing and uncalled for. I ordered something just to get out of there and left. I can promise you, I won't be back. With all the comparable fast food places/sub shops available in the area, I wouldn't return to this restaurant for more abuse. If you want to just order a quick meal and enjoy it without being bullied and ridiculed, find another place that appreciates their customers. read more

I used their app to find this location and place an order - super easy! This store is in a great location, seems very new and everyone was very friendly. I had arrived a lot earlier than I had expected, and they apologized that they were still putting my order together. No problem - I was early! Everything came out perfectly, and it's great that Jersey Mike's offers Udi's GF bread for those who need it and still can enjoy a super fresh sub. This is probably the fifth or sixth Jersey Mike's I've been to, and the standard for quality has been consistent at each one, and man, these subs are tasty. I'll be back again when I'm in the area at lunch time. read more

Excellent customer service! Food was also fresh and delicious! The restaurant was very clean as well !

The subs are the best in Naples! FYI: Jersey Mikes is the best sub chain in US, IAW a recent national poll. read more

A friend of ours told us about a friend of his that just opened a Jersey Mikes in Naples - so we decided to do lunch. Our friend is from Point Pleasant NJ - home of Jersey Mikes. I had the Big Kahuna Cheese Steak with Chips. It was so fresh and delicious. I would eat here every day - but then of course I would look like I ate there every day - lol. The one thing they don't have are fries. I wish they had fries. The owner was walking around thanking everyone for coming. The restaurant was very clean. The service was excellent. They brought our food out to us. I wish them much success. We will be back. read more

Jersey Mike's Subs - Entrance - Fast Food Near Me - Naples, Florida

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Being originally from Jersey City, NJ one thing I will always remember as kid is having the best biggie sandwiches (Italian Subs) ever. Looking at the many sandwiches franchises in South Florida gotta take our hats off for Jersey Mike's from Point Pleasant, NJ seems to have gotten it right. Located in Naples, FL shopping center their location is very clean and run by a very profesional and courtliest staff. Food is delicious and fresh. Really appreciated cashier asking if I ever had their chocolate chip cookie, when I answered no gave me a free cookie to try it out. Highly recommend anyone looking to get an over the top Jersey hogtie or any other sub sandwiches! read more

Jersey Mike's Subs - Lunch - Fast Food Near Me - Naples, Florida

Jersey Mike's is a great place to get subs. The service is great, because they make your sub right in front of you. The location near me is pretty clean. I would recommend it for a grab and go meal. 10/10! read more

Manager wouldn't stop talking didn't listen to my order when it came out incorrect he blamed me clearly. I know the difference between I want chicken because I don't eat beef. The tables weren't cleaned off when we got there not that it was after lunch, rush or anything Hurt him arguing with an employee over not having gloves this location was on the trail in Naples read more

Went yesterday for sandos. OmG, excellent customer service. Food was delish, felt like I was appreciated for coming in. Cashier was so patient with me as I was getting app for points. He was so funny. Telling my colleagues and friends that this is the only Mikes to go to. read more

Tonight, I went to this Jersey Mike's for the last time, unfortunately. I've ordered dozens of subs via the mobile app, and when I picked up my sub tonight, David felt the need to get a snarky attitude with me as I was walking out the door. I asked a couple of times why he was being rude to me and he didn't reply. Maybe because I didn't tip? I called back to get his name because the whole interaction really bothered me, and I planned to speak with the owner. He calls me back afterwards, pretending to apologize before making more snarky comments. "You're so right, sir. Whatever you say. The customer is always sooo right. Sure. Uh huh" I tried to reason with this kid and explain that one of these days, he's going to use this snot-nosed attitude with the wrong person. So of course, he accuses me of threatening him and then he texts me afterwards with threats of "legal action". I just went there to get a sub. What I got instead was a sarcastic rude person who ended up calling my cell phone with more rudeness. He obviously has my full name and phone number at this point, so I'm half-expecting to be harassed for now on. All because I wanted an Italian sub after work tonight... read more

I think they have some of the best sub sandwhiches of all the sub chains. They are fast and have fantastic options to put on the sandwhiches. They are better priced than some of the others too. I do recommend them. read more

Hard to find the f you aren't familiar with the area, especially in the evening. Very tasty sandwiches and the rosemary bread was very good. Not cheap but good quality ingredients. Sandwiches made as requested. We will go back. read more

Have ordered here many times and was previously very happy. Ordered on the JERSEY MIKE's APP for a delivery order to take to the beach. Important to note that I ordered DIRECTLY with Jersey Mike's - NOT with UberEats. The delivery was made by UberEats by THEIR choice, and was missing half the order. Driver did not speak English and just drove away while I tried to ask him about the missing parts of the order. Called the store to tell them about the problem and they told me: "Call UberEats, there's nothing we can do about it". I tried to explain that I didn't order through UberEats, ordered directly through them - employee wouldn't listen. UberEats wouldn't talk to me, they saw that I ordered through the store - not them. Called Jersey Mike's corporate office to open up a service complaint - they sent to the store and said the manager would have to follow up with me to close out the case and would give me a credit on my credit card. Nobody ever followed up. Didn't get my whole order - didn't get a credit. NEVER PATRONIZING THIS STORE AGAIN. read more

Best Jersey Mike's I have been to, clean, friendly and the service is fantastic. I highly recommend this location........... read more

Jersey Mike's Subs - Fast Food Near Me - Naples, Florida

Clean and great service. Quick and the food was really fresh. The staff was engaged and seems to put their customers requests at the forefront of their task. read more

We have patronized this location many times in the past with great experiences, but the last two times have been subpar. Details do matter, and the customer should get exactly what they order. Online ordering resulting in wrong meats (ham instead of turkey) Missing items (bacon) and wrong condiments. Also inconsistent amounts of meat lately to the point where my last order resembled a bread sandwich. read more

Every time I go here it seems like the sandwich is smaller and they put less meat on it. They will load up the lettuce though. I'm done with the place. read more

This is what I ordered. 8 Club Sub - Regular White Bread, Onions, Lettuce, Tomatoes, Red Wine Vinegar, Olive Oil Blend, Oregano, Salt, Bacon, Mayo, Dill Pickles, Spicy Brown Mustard What I got was not even close to what i ordered I bacon tons of oils i had ate half threw the rest away so much yellow mustard couldn't taste anything read more

Jersey Mike's Subs - Fast Food Near Me - Naples, Florida

Amazing food fresh and tasty! Highly recommended! Didn't expect that subs could be so delicious! Definitely we will back! Thank you

Great sandwiches and great service. The Italian subs are better than any deli I've been to. We will always use Jersey Mikes

The food is always premium quality n the service is second to none never have a bad thing to say about jersey mikes

I was very satisfied with the customer service at this location. I walked in and was greeted so nicely with the best smile. The same employee sliced , topped, and wrapped my sandwich and made great convo. I will definitely be coming back because of Mikayla, she made a great sandwich and made my time enjoyable!! read more

went to jersey Mikes on Immokallee road tonight at 6:30. staff was efficient and extra friendly. food was great and clean environment. will definitely be going back to this location. read more

Best Subs in Naples! We've gone to other Sandwich places such as Subway but what sets Jersey Mike's apart from the rest is that all their cold cuts are sliced fresh as they're making your Sub! Check them out you won't be disappointed! read more

Awesome !!! We love love jersey mikes used to have one back home in Coral Springs ! We went today to new location in Naples and will be back as always ! Great service ! Great bread - loaded up with cold cut - we get it the jersey way with spicy pepper spread - got jumbo cookie as well . Welcome to Naples see you soon read more

Today I ordered online for this location and was advised the sandwiches would be ready at 12:10 pm. After waiting for a while, I went up to inquire about my 2 subs (no customization), and I was asked my name and then the person walked off. 5 minutes later I asked again and was told "we're just making them". Meanwhile the entire line from when I first arrived at 12:05 had all been served and it was clear that no one was paying attention to the online orders. Another person waiting with me was supposed to have his order ready at 11:39 am and he was still waiting when I left after 12:25. NEVER ORDER ONLINE FROM JERSEY MIKE'S!!! read more

Being born and raised in New Jersey, we know how great this place is. First time at this location was today for my lunch break. I was of course on a time crunch. When I called to place the order, the answering machine says I can download the app or go on the website to place the order. I was driving and didn't have time to do all of that. Whoever answered the phone was super nice and helpful. Asked some questions and suggested things to better my sandwich. He was so patient and sweet! There have been times I've tried to call in my food other places and they will tell me they don't do that I have to do the app thing... not this place! Super helpful for someone being in such a rush. I walked in to pick up my order and this is where I saw how busy it was (don't worry the workers move quick!!) . A guy working behind the counter asked if I was picking up (thank god) otherwise I would have had to stand in that line so he really helped me out. Will definitely be back. read more

We generally love Jersey Mike's however this location absolutely made the perfect sub. Everyone was super nice and a pleasure to deal with however the guy that actually built our sub had the most insane attention to detail. He picked out whatever hot peppers had stems and placed everything so nicely together. If ever a sub could be considered a work of art- I had one today. Amazing food and great people! read more