Jessica helped me out, she is amazing. Made my sandwich perfectly, i have a hard order and usually they make it wrong. Very welcoming! read more

Jersey Mike's Subs - Sandwiches Near Me - Cypress, California

What can I say I love jersey mikes. But the staff at this specific location. Makes my day better the girls have pleasant smiles and the men are organized and professional great tasting sandwich. Made by Patricia! read more

Jersey Mike's Subs - #7 Turkey and Provolone - Sandwiches Near Me - Cypress, California

I just visited this location about one hour ago. Let me say that the customer service is usually pretty good but today it was not. I walked in no one acknowledged me. There were a total of 4 employees - 2 in the front, 2 in the back. After about one minute, I asked if anyone was going to help me. It was only after that was when someone decided to help me. Jersey Mike's -please do better. Also. I was the only person in the store at that time. read more

My word. A Jersey mikes in my neighborhood with the best team ever. I absolutely adore Jersey mikes. This store made my year when they opened. I try and dine here at least once a week because nothing tastes better than a fresh sub cold cut with freshly sliced meat. If you cut me open and dissected me, you'd find number 9. Can't wait to come back for lunch tomorrow!!! read more

Jersey Mike's Subs - Number 9 - Sandwiches Near Me - Cypress, California

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One of my favorite chain places to pick up a sub. I am so happy there is a J Mikes near me. I usually get the club sub with bacon or the original Italian. I do it Mikes way with relish. The oil and spices make everything come together. Everything is sliced and made to order in front of you. I wash it down with a cherry Pepsi and a bag of BBQ chips. Service is fast and friendly. Parking is decent. There is a nearby art studio and martial arts so it can get busy. I noticed they do have meatless options with grilled Portabella mushrooms. Sizes range from mini, regular and giant. The regular is perfect for me and I save half for later. If you are looking for a cheesesteak they have you covered too. read more

Very clean and relaxed store. I like that the staff gets along, from what I see. The bathroom is very clean and is stocked. The food was amazing also first time I got my sandwich Mike's way and I totally recommend it (plus banana peppers and pickles!) The lady helping us was so nice I appreciate that! The hot pepper relish is so addictive I just had to get a jar! Very happy coming here! Definitely coming back again!! read more

Jersey Mike's Subs - So yummy!!!! - Sandwiches Near Me - Cypress, California

Passed by and noticed this place was finally open. Before you ask..... nope never have tried Jersey mikes we are a subway kind of people lol So we decided to come in and finally give it a try. (The new location here took over subway) not sure if this is the first day of the grand opening but wow this spot was slammed and loud. Still we were greeted as we came in. There was plenty of employees working and the line moved pretty fast. Glad we finally tried it didn't disappoint..... sadly it's way better than subway including the vibe. See ya next time read more

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Always a great customer experience when ordering! Dining area neat and clean. Sandwiches always amazing!

Terrible customer service. Masada or Malasada is terrible as an assistant manager. Doesn't know how to talk to people. Tone of voice is condescending. Not the first time I deal with her. Her employees must be so tired of being spoken to like that. Very expensive sandwich as you get 3 thin slices of turkey, ham, provolone and bacon. That sandwich is $12 dollars for a regular size. Since it didn't have lettuce, tomatoes, peppercini etc the sandwich is not worth $12. read more

Jersey Mike's Subs - The ##7 Turkey and Provolone plain. 3 slices of turkey breast, provolone, ham & bacon. This is $12 not worth my money. - Sandwiches Near Me - Cypress, California

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Came here today and the Latina worker had an incredibly bad attitude towards my husband who went and her own co worker. She also made my giant size CA club terrible. We always go to the one off Orangethrope so I'm not new to ordering this. She put a quarter of an avocado for the whole giant size sandwich. She barely put any bacon, each section had literal crumb pieces only. This is a $25 sandwich. To top it off the sandwiches were not cut all the way through. Go to any other location and avoid this one! read more

Jersey Mike's Subs - Sandwiches Near Me - Cypress, California

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They need to turn off mobile ordering when they only have 2 employees. Waiting 15 minutes just to order a sandwich is not okay. Been a JM customer for over 15 years and this is my biggest pet peeve. read more

Haven't been to a Jersey Mike's in some time, but they opened up around the corner from me so I figured I'd give it a try. Food: I got an Original Italian with jalapeños, the bread is done well, the meat and veggies are fresh and cut on-site, and in all it's a very solid sandwich. Service: There was a team of four that I saw, and they were hustling to keep up with the constant line going out the door. It took longer than I planned, but it was not due to them slacking in any way. They were friendly and working feverishly to crank out the goods. Ambiance: Fresh and clean, likely the typical Jersey Mike's vibe and motif. Plenty of seating, and an upbeat vibe. Great work, JM, and welcome to Cypress. :) read more

Jersey Mike's Subs - #13 The Original Italian - Sandwiches Near Me - Cypress, California

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The staff today, Friday 4/4/25 was AMAZING! Amada the manager was on fire serving all the customers with a smile that day and she had an amazing crew! They were all working hard to keep the customers moving with the BOGO special. Stellar performance! My first time at this branch and was impressed! read more

FIRST OF ALL WOW! AMAZING! Not just the food but the service was incredible! Once we walked in we were greeted and when we were taking our orders the ladies working there were super friendly, asking how our day was going and just interacting with customers was incredible. That's how service should be everywhere! BEST SERVICE! SUPER FRIENDLY AND VERY POLITE! Topping it off with the sandwich was even more enjoyable! Day at Jersey Mikes in Cypress is a must! read more

Jersey Mike's Subs - #13 The Original Italian - Sandwiches Near Me - Cypress, California

This place is great if you want fresh sandwiches. Definitely refreshing in the summer, but fulfilling any seasons. I have yet to try other JM's location, but this is one is great. New, clean, and happy people making your sandwiches. read more

I don't think they are refrigerating the meats, my sandwich was like luke warm and I woke up with horrible stomach pain and problems. Never had a bad experience here until this time. read more

Why are you always out of bread? This is the second time this has happened where I place an order through the app then get all the way to the store only to be told you are out of bread. read more

This location in Cypress is very nice and clean and sandwiches always come out good. My only problem with this place is the heavy conversation the employees make with you as theyre preparing your sandwich. Nothing wrong with a little small talk but my god the questions can be very invasive! Ranging from "where do you work, what time do you get off?" and recently, "who's is the other half sandwich for?" Like can you kindly just prepare my food? Sometimes people don't wish to be asked a thousand questions. I hope the manager is not forcing this on their employees. Makes me not want to leave a tip or go to that location. read more

Today is my birthday and I came in to get my free birthday sub. It was my first day downloading the app, so I didn't have any points saved up, but nonetheless Azlan made sure I was able to get my free sandwich which made my birthday even better. I think he even used his free employee lunch for the day to make sure I'd get my food on my special day, which is above and beyond. Excellent customer service, Azlan rocks!! I will be back very soon. read more

Best Jersey Mikes chain in the area! Beautiful staff with even better customer service. If you happen to come accross Amani and Dylan they got you! Appreciate yall! read more

Came here during their grand opening where they were offering a buy one get one free through the rewards program. When I walked in, I was kindly greeted by the staff who quickly took my order. It was a bit loud inside with the kitchen and music playing but they were able to get my order correctly. When I was rung up at the cash register, I luckily had a rewards account or else I would have had to awkwardly sit there and sign up for it in order to get my BOGO. After paying and waiting around 10 minutes, my food came out hot and ready. Jersey Mike's has decent subs but I wish you could customize the hot ones as I get a Big Kahuna but wasn't able to add anything else on. The original Italian is pretty good, especially if you get it Mikes way. I docked this place down a star because they overcharged me for my sub and I had to be the one to catch it. They're also still working out the kinks and you could actively hear the training still going on. Overall it was a decent experience and glad to see them move into Cypress. read more

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They are currently turning away customers because they have no bread! At a sandwich place! And my phone order wasn't ready when I got there at the time it was supposed to be ready so I gave them my name and sat down. 20 minutes later when I decided enough was enough and asked they revealed that my food was ready they just didn't bother to tell me. read more

Jersey Mike's Subs - Here's the sandwich I waited an extra 20 minutes for - Sandwiches Near Me - Cypress, California

I hate to write this, but I have been here twice and left empty handed. Both times, I stood there waiting for someone to help me and both times no one did. They do not acknowledge you when you walk in and none of the employees even noticed me when I walked out. Today, there were no less than 5 people working, and I was the only one in line. After more than 5 minutes of waiting without any acknowledgement, I left ... and will not be back. I should say that this location is an outlier as my experience at other locations has been the exact opposite. I suppose good help is hard to find. read more

Nice greeting, but very, very long wait. The inexperienced staff are struggling to make the sandwiches correctly, with poor to no supervision. Experienced staff, not caring that the inexperienced employees don't know how to make the sandwiches correctly. The price of the incorrectly made sandwiches is way overpriced for what you get (don't get). I'm going to Katella Deli, a little more expensive but way better sandwiches, plus you get a side dish. Hey manager do you really care? I know you were there because the staff kept having to walk to the back to ask you questions. Obviously you don't care how your inexperienced staff are making incorrect sandwiches. Don't plan on coming back to your store location. read more

Didn't want to have to make this review because I was happy to have a Jersey Mikes location close to him so I wanted to give them the benefit of the doubt but the same thing keeps happening. Mobile orders are never ready on time, as a matter of fact there have been several times the order is not even started until after I've arrived and I don't get there before the stated time. Todays order was supposed to be ready by 2:12pm, checked in and told it's almost out but I seen the other employee hustle over the grill and begin making the sandwich. Order wasn't handed to me until 2:28pm. Probably lost me as a regular customer, will not be coming here as often as we used to. I will say the staff is friendly for the most part abut the way they handle orders needs a lot of work. read more

Wow. During their grand opening my granddaughter placed a mobile order. Sent a message and has not heard back. What a waste of new location. The food sucks and apparently the staff too. They do not know how to make sandwiches here. Definitely won't ever return to any location especially this one. She deserves an apology and a refund. read more

We were so much looking forward to our usual positive experience at the Jersey Mikes and had a coupon to use at the New Cypress Jersey Mike location. I am certain other Cypress folks had the same idea and the store was very busy but there were about 12 associates working in the store. First of all they completely got our order wrong and instead of making a Club Sub for us they made an Italian sub but the place was so loud and confused that we didn't know our order was wrong until we got home. We also requested wheat bread and we got white. We could tell the associates were rushing. There were approximately 15 people in line and we really didn't see any reason for the confusion or rush. Anyway we probably will continue going to the Jersey Mikes in Rossmore. I hope the owner of this store will improve his organization, accuracy and customer service. Finally the sandwich was $11 and it sure seamed skimpy for spending that much for a sandwich. We won't be back unless it improves and we hear from neighbors it's a better choice now. Thank you Ron Simmer (562) 382-3200 read more

Food was good, But super slow service. Ordered on app the first time. But wasn't ready when estimated. Second time - Ordered via door dash and I felt sorry for the driver having to wait SO long. Tipped based on distance and he should have gotten more due to time. He probably lost out on other orders. They need to also design waiting area for pick ups. I've been to 5 different locations and this is the SLOWEST. read more

It was my first time trying there, and that place was not what I expected. The new store was clean and the staff were friendly. The only mixup was they took my free sandwich coupon and charged me for a local donation so I was a bit confused but all in all a good first time experience and will be back again. read more

Do not go here! Poor management. Both times I went there to order sandwiches, they were out of white bread and this was at 7:00 pm, not before closing. So, they are 0 for 2 in my book and I will not make the mistake to go there a third time. Both times when I left and went to the one in Buena Park, they had white bread. read more

Lousy service, ordered and order got pushed back, no reason other than laziness to complete one sandwich/ transaction and start the next. There was no line, no reason other than lousy customer service from a lazy college kid. read more

The service was amazing! The staff ere super sweet and prepped my food fairly quickly.

Loved the portabélla mushroom sandwich. I got it without salt & pepper (allergy to pepper) it was delicious. I would order this anytime. No lettuce. No tomato. Just mushrooms . Wonderful!! read more

I'm excited to finally have a super local Jersey Mike's! The thing about Mike's is that you can always expect a similar experience regardless of which one you go to. This one is no different. It looks like they have a large crew manning this one, and so far they've been spot on with my Giant subs. It replaced the subway (thank god) that used to be there, and they've really switched up the decor and placement of everything. Glad they didn't build a Jimmy John's. Hope Mike is here to stay. read more

I tried to order a #8 on the menu but substitute roast beef for turkey. It's something I've done at other jersey mikes because my family member doesn't like turkey. I also pay for extra cheese for that family member. Imani, who seemed to be the supervisor, said that they couldn't do substitutions. So I tried to order something else, they ended up charging me incorrectly on the receipt, I tried to get it corrected but, ​Imani found a way to increase the cost of the original receipt instead of decreasing it like it should it have been. The reason she gave is that they inventory the slices of meat and it effects the inventory. Bottom, line, I wont go back there, I will go to the one off of Orangethorpe in La Palma where the service is always cheerful and accommodating for people with different tastes. read more