The food is too damn good gng. Like the chicken tenders and the sauce is just the best combo I ever…read morehad, yall guys needs to stop hating gng

I literally work just a few hundred yards from this store, so I go in probably once a month on…read moreaverage for lunch. I went in today a larger than normal crowd, saw a deal on the app that looked good, so I online ordered standing in the restaurant. Either way, a customer ahead of me was having a tough time and was frustrated with the staff at the counter. Anyhow, when it was my turn I just let them know I was there instead of drive-thru as app was directing me, and waited. Pretty soon, a lady on staff (whose nametag I believe started with "J" but never saw the whole name) came up (I assume she was a manager) and looked at my order - it got sent to wrong store - I thought I selected correctly but could have been operator error. Anyhow, she nicely and patiently pointed that out and admitted the app had been giving problems - anyway, I just said "well, this is just too much aggravation" and left the store. I stopped on the sidewalk in front and checked my phone again to try and figure out what had gone wrong, and called the store that got the order in error to get refunded. Next thing I know this manager is beside me, asking if "I got the app to work." I told her that I hadn't figured it out yet but it wasn't her fault (which it wasn't). So she said if I did, she'd basically double my original deal I was trying to get. So long story short, I did, and she did, and the deal was for the new spicy southern shrimp and they were EXCELLENT - as good as I've had in some better restaurants even. And the rest of my order was good (as it has been usually at this location). I wanted to write this even before I read the (unfortunate) poor reviews here - as I say - I've been coming in here for about 1 year without any issues, but even if there have been for others, Manager "J" showed the type of customer concern and leadership that Zaxby should require from all staff. If there have been issues at this location, if "J" continues in this fashion, they won't last long. I also discovered once I was outside the big crowd was due to a tour bus group. So "J" took the time to make sure I was satisfied despite having a big rush. Again, this is a level of customer service that will continue to serve her and Zaxby's well. And try the shrimp, they're great!

I have tried the fried chicken and the grilled chicken sandwich. They are both extremely greasy. I…read moreeven asked for a sandwich that was freshly made. It was just as greasy. I guess it is time for a different restaurant.

Stopped by for a quick hot lunch. As always service was outstanding! Good job! Even though it was…read morebusy we did not wait.

My wife and I stopped at Sonic for a quick snack. That will be the last…read moretime my ugly self will step on that property again. My problem was, they charged us $1.39 cent for something we did not purchase. Since we were going by there the next day, we stopped to get our refund and was told that we can only get a refund on the same day the error was made. I told her if that was the case, then sonic was nothing but a BUNCH of CROOKS. I don't think this is Sonic's Policy because they could not have stayed in business for over seventy years. But as for me and my wife we will never visit Sonic's again

N o customer service at all. They have a designated drive up for mobile orders. However it doesn't…read moretell you that until you are at the windows. So it would have been easy for her to let me know that for future visits and take My order but, no she wanted me to drive around to rhe other drive up and by this time another car was there, BTW I was the only car. So wr went to Arby's ​

I can't even explain how slow this place was. It was like they were moving in mud. Over 30 minutes…read moreto get our food in a mostly empty place. It's clear these guys have no idea what they are doing. Some major training is in order. When we expressed our frustration we were met with attitude and apathy. This place is a real disaster of a fast food spot. Only go if you have to have Popeyes AND a few hours to spare.

I don't expect a lot from national fast food chains, the bar is so low it could double for limbo…read more After visiting several times I must admit to now understanding why they're constantly getting 1 star reviews, which I suspect they achieve as there is no 0 star option. The service is generally approached with a "why are you bothering us?" attitude and if they don't want to make something "they're out of it". Not once have I been told there would be a wait, instead "we are out of that". So either the management is completely incompetent running inventory, or the employees want to do the absolute minimum and I suspect the latter. I've been told "we don't have mac n' cheese" despite it being available on the online app, "we're all out of spicy chicken", which is hard to believe as it's a batter not an entire product. I've been served chicken so dry a maitre d' tried to pair it with some over priced cheese, it held my mouth at gunpoint for moisture before I through out the rest of the box. Personally whoever owns this place really should just ride along with someone through their drive through so they can identify the profit loss and origin of upset consumers.

If I knew health score (86) first would've stopped. Ordered using APP and paid before picking up…read more Told at counter couldn't provide a chicken sandwich and had to substitute. Noticed later they didn't adjust my total price although sandwich was $1.40 less. Roast beef sandwich was really overcooked and dry. Plus extremely salty. Best part of meal was potato cakes and sweet tea. Won't eat there again.

Didn't have enough food available to feed my family dinner. Idk how that happens...but they threw…read morein a cheese stick to w/ my fries to try and compensate (appreciated), but not relying on them again...

I know it says covid can play apart but not only was it full of kids working there but I can tell…read morekids made the food wasn't packed pretty slow sloppy food very sloppy

Food is fresh and fine, and staff is kind, but when they're advertising that sweet and sour sauce…read moreis back "for just a bit" and then I ask for 4 packs of it they give me 3 packs of SWEET CHILI. Nobody wants that. I'm not mad, I'm just deeply disappointed.

Just because it's 10:24 at night does not mean that I want cold fries . You could not even eat them…read moreand ask for sauce you don't get .

The sandwiches here are great. I got the Ruben on honey oat and it was very good…read more Customers were all very nice too. Some people were chatting with each other after church and came up and spoke with us. Seems like a nice town and a nice place to eat in it.

Went here on a recommendation. I can see how the sandwiches are liked and this seems to be a great…read morelocal place. My only minor complaint was there were a TON of live flies in the front window and flying around the establishment. A little kid even freaked out about a fly buzzing around her and the employee said, "They just like to come in for the food." Eeek. I the sandwich was fine, a little messy, but fine. I'm not sure I'd go return.

I like the food....when Tara is working service is great! However, some of the other workers could…read morelearn some manners and customer service

This is the slowest Taco Bell I've ever experienced. Ordered 3 Luxe boxes and a soft taco at…read more1:11pm. More than 30 minutes later we were called and half our boxes were missing items or incorrect. These people just don't care. The place was packed but they weren't moving any faster.

Food was bearable. Temperature is currently colder than it is outside. Can see one's breath inside…read moreto put into perspective. Staff is short handed it appears.

Super clean, great service. Food was fresh and did I mention the place was clean. Staff was…read morewonderful as well. First time on our trip home stopping