Dear Terry's Heating, and Air Systems The Hill family would…read morelike to express our deepest customer appreciation for the outstanding support that your entire staff rendered us in trying to resolve issues with my father's (Robert J. Bell) AC unit. We were impressed with the tenacity, dedication and customer focus of your responding technicians as well as their advocacy on our behalf in trying to ensure a successful outcome. Management also demonstrated that they stand by their word in terms of serving their customer base, going to bat for us, in efforts to assist my aging father, who has been a very loyal customer with your business, in providing timely and extensive repairs at very little cost, recognizing that he has taken it upon himself to ensure that bi-yearly inspections and repairs if needed are performed by your technicians. We could not ask for a better service support company, as you all have exhibited service above and beyond what we have experienced with other similar service providers in that area of Idaho, quality services that rival what we are now experiencing here in our new home in Boise. We will definitely be recommending your services to others, who may be looking for quality, honest, timely and fair priced Heating, Cooling products and services. Everyone to include the technicians, supporting staff and management should be commended for a job well done. We could not have asked for a more professional and caring engineering support team. You are simply the best of the best. Please feel free to publish our letter for other potential or existing customers to view. They need to know you run a top notch, transparent and quality service, and that they can trust who they are dealing with to provide those services. Respectfully, Laura and Bart Hill

Loren and Nash were our technicians, and what a wonderful job they both did! The day was full of…read morehigh speed damaging winds, snow, and even a four hour power outage, all while these gentlemen were here working to install our new system. Loren kept assuring me that they would not leave us without power, and he absolutely kept that promise. They worked well into the evening to make sure the new system was running like clockwork, and it was much appreciated. We would highly recommend Terry's, especially with excellent employees like these ones!

I just got home from camping for a week. My air conditioning was blowing hot air. I bought a new…read morecapacitor at a local plumbing and electrical supply store and ask if they could recommend anyone if changing the capacitors did not work. They said call Buck at Hyw Heating and Air. 4;00 PM on a Saturday afternoon. Buck answered and said that he had just got home and taken off his shoes. He then said "send me your address". He was here about 20 minutes later. Fixed the problem and was done in about 30 minuted. Highly recommend Buck and his buisiness.

Great dedicated staff that continuously rises up to my expectation to ensure that customer…read moresatisfaction is top priority. I use Gietzen Electric for all my home needs as well as all our business needs, from new construction, remodel and the one off electrical connections that are need for our manufactured equipment.

Out of 5 companies I called, Plew's was the only one that had a working technician answer the phone…read more"after-hours" on a July Saturday morning. The others had answering services who would contact an on-call tech, who was then supposed to call me. With the exception of 1, they didn't. We had a party for about 40 people starting at 1pm and I needed it fixed ASAP. He got my name and number and told me he was headed to another call, and would call me when he was finished there. When he got to us the repair was quick, a capacitor he had on hand.

We had been looking for a gas insert for several months. We went to every dealer in town and no one…read morewas interested in helping. Plews contacted us within a few days of us stopping by their show room. They assisted us in getting a rebate and finished the job in a few weeks. Their prices were less than other places had quoted us (without even measuring or visiting our house). Plews were the only dealer who visited our home for an estimate.

To much of sales. Made my skin crawl, we were looking for quotes for an old unit. The guy kept…read moresaying he didn't want to be pushy or give us a 45 min sales pitch! But he did! I felt like it went on forever! Despite telling him we weren't buying today we had to discuss with others before making such a big choice. They might be good I don't know. But I was married to a lying salesman for years and now sales men make me cringe! So just beware if you call them, you will get a sales pitch that never ends lol.

We had a big job so I appreciated the Salesman explaining everything which helped in our decision…read moresince we were getting multiple quotes. They came next day after deciding we wanted quality, long term equipment reliability and servicing over a cheap price. We had a new heat/AC unit with heat pump being installed (not a replacement), new water heater, and attic insulation being added. They almost completed all these projects in a single day! They left no trace of them being there, every last thing was picked up/cleaned, great care was taken to protect things when they blew the insulation in. Not the cheapest in town, but if you want quality equipment, great service/warranty, and expert workmanship, look no further.

We had an electrical problem at our home that caused us to lose most of our appliances. This…read morecompany went out of their way to help us more than any other appliance company we've used before that sold new appliances. They did basic function tests on the appliances to be sure they worked before selling them to us. They also guaranteed the product for 1 year. It is true that buying used or refurbished comes with a risk, however I am very satisfied with my experience overall, and I would recommend this company to friends and family.

ALWAYS have good luck here. Highly recommend them. They are professional helpful and truly cared…read moreabout our situation. And their installation was 1st class

Amazing! My job was extraordinarily complicated. It was three floors and 5 heads. They were on…read moretime, worked efficiently, and were very fair in their pricing. Definitely five stars!

Precision installed my unit in 2018, all seemed good. They serviced and again they said all good…read more But this year I hired another service company. NO leaks but less than half full of freon. By bill is about 1/4 after getting the freon filled. Let let know and even gave proof, NO response. Wonder about the wear and tear on my unit operating low, all these years.

We hired these guys to install a new water heater and kitchen sink/faucet. They were quick to get…read moreus scheduled, amazing pricing, friendly, and did a great job!!! Super impressed and will be calling them in the future!! Thank you on site crew!!

Great service! I needed help late at night and they came out and got it all fixed up.read more