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Twin Falls, ID

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Terry's Heating & Air Conditioning

Terry's Heating & Air Conditioning

(13 reviews)

Dear Terry's Heating, and Air Systems The Hill family would…read morelike to express our deepest customer appreciation for the outstanding support that your entire staff rendered us in trying to resolve issues with my father's (Robert J. Bell) AC unit. We were impressed with the tenacity, dedication and customer focus of your responding technicians as well as their advocacy on our behalf in trying to ensure a successful outcome. Management also demonstrated that they stand by their word in terms of serving their customer base, going to bat for us, in efforts to assist my aging father, who has been a very loyal customer with your business, in providing timely and extensive repairs at very little cost, recognizing that he has taken it upon himself to ensure that bi-yearly inspections and repairs if needed are performed by your technicians. We could not ask for a better service support company, as you all have exhibited service above and beyond what we have experienced with other similar service providers in that area of Idaho, quality services that rival what we are now experiencing here in our new home in Boise. We will definitely be recommending your services to others, who may be looking for quality, honest, timely and fair priced Heating, Cooling products and services. Everyone to include the technicians, supporting staff and management should be commended for a job well done. We could not have asked for a more professional and caring engineering support team. You are simply the best of the best. Please feel free to publish our letter for other potential or existing customers to view. They need to know you run a top notch, transparent and quality service, and that they can trust who they are dealing with to provide those services. Respectfully, Laura and Bart Hill

Loren and Nash were our technicians, and what a wonderful job they both did! The day was full of…read morehigh speed damaging winds, snow, and even a four hour power outage, all while these gentlemen were here working to install our new system. Loren kept assuring me that they would not leave us without power, and he absolutely kept that promise. They worked well into the evening to make sure the new system was running like clockwork, and it was much appreciated. We would highly recommend Terry's, especially with excellent employees like these ones!

Budget Air - hvac - Updated October 2026

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