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    6 years ago

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    Pain Management Center of Long Island

    Pain Management Center of Long Island

    1.5(6 reviews)
    0.2 mi

    Today was my first visit so I can't comment on the medical quality. Checkin was easy enough. The…read morepart I couldn't do someone said they'd do at the desk. generally affable They weren't pushing . That was helpful as I can't move quickly with pain. Dr. I was reasonable in saying to get a new MRI as the last was a year old. When I asked what could be done he didnt promise the moon. He didn't suggest precedures that were risky. He was logical waiting to see the results of the test. I had taken the medical taxi service. Because of a situation in the family I didn't have a cell phone.. MaryAnne at checkout was smiling and offered to call the company. They said I should wait thirty-five minutes. Nobody came. This went on repeatedly. MaryAnne even called while I was outside waiting to see if a taxi was coming. It hurt like the Dickens to stand outside with a bad back. After four hours of repeated calls I called the local taxi company. Instead of being home at 1PM I arrived after 4PM. if it weren't for MaryAnne and other staff members at the desk who heard the repeated calls and did some, smiling, I think I would have cried. They were lovely. They had other work to do and I had planned an afternoon that didn't happen. I guess I hit a good day or all good people. let's hope the medical experience is good.

    Horrible experience like the other reviewers. Didn't like the office staff. They were so rude with…read morean attitude. Natalie was not available to set up an injection and I had to wait two more days. On Friday at 4:00 pm before this holiday weekend, she called to tell me my epidural next Wednesday was canceled because the hospital was not in network which was not true, as I found out later. She told me the wrong name of my insurance plan and kept getting confused. She refused to discuss it further. STAY AWAY!!!

    Jerry Thomas, DO - osteopathicphysicians - Updated May 2026

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