Great care, great office staff. Dr. Cunningham is kind, warm and professional. I am very thankful…read morefor this practice!

HORRIBLE!!!!!!! The doctors are great. Friendly, professional, thorough. But good luck getting a…read morecallback from ANYONE. The person i was seeing left the practice. It took over a week for them to send a referral (after I'd called FOUR times). Now the dr they've referred me to needs two weeks to "review" my file before they can even schedule me. I'll be out of meds by then, but that seems to be of no concern to anyone but me. The doctors care about their patients. No one else there does. I'm currently looking for a new doctor, not because I dislike the doctor I have, but because of how poorly every other aspect of the practice is handled. I would NEVER recommend EVMS to anyone. Ever.

Nothing better anywhere. Top quality. As with Cheers TV show, everybody knows your name…read more NO WAITING! Seemed like "doctor who treated me when my regular PCP was out of the office had read my whole medical record, a feat similar to reading War and Peace.

Many of you may not be familiar with concierge medicine, but they are a new way of practicing…read moremedicine (or the way medicine SHOULD be practiced). These businesses are popping up in big cities all over the US and is playing a new role in primary care. Basically, patients pay a yearly fee to have access to these doctors 24 hours day, 7 days a week. You get a secret after hours number that you can call on weekends to ask questions or request prescriptions. They will come visit you in the Norfolk General Hospital if you ever become an inpatient. You get at least 30 min for an appointment which you can schedule the same day. During the day, you can contact the doctor through email or phone. When you come through the door, you know you're getting quality care. The view from the top floor is breathtaking. You are immediately greeted and given a beverage. Parking is free with validation. Each doctor has their own nurse. The blood draw clinic is in the same building and they come to you. CT/MRI are nearby and the doctor gets back to you immediately! As with all doctor clinics, you have to find a doctor that matches your needs/personality. This group has several of them, each unique in their approach to patient care. I highly advise interviewing with more than one doctor before choosing one to settle on.

I absolutely adore this practice!…read more After moving to the Hampton Roads area 3 years ago I struggled to find a PCP that I was happy and comfortable with. After searching and searching I found this practice and Dr. Peter Laplace through word of mouth. I am ever so glad that I did. Staff here is so friendly and helpful. I am never confused about any of the policies or billing. Appointments are easy to schedule and they even have an online patient portal for you to view your records and care plans. Having struggled for several years with a few chronic issues I am finally at a place in my physical and mental health where I'm not just getting by but am happy and on a road to healthy. This is all credited to Dr. Laplace. He listened to my issues and concerns and guided me to the best recovery path. No throwing meds at me and moving on to the next patient! We thoroughly went over the short term and long term goals and plans. Healthcare is a vital part of life and having a doctor who listens and cares is paramount to receiving the best Healthcare. I am so very lucky to have Dr Laplace and associates in primary care looking after my well being.

My wife and I have been going here since my USN retirement in 2005. It feels like family. My…read moreadult daughter goes there now. Great Staff, excellent Nurses and the Doctors take the time to hear you.

I thought it was me, but after reading unhappy reviews, believe the firm wishes to attract a…read morecertain demographic element. They claim to be faith based but unhappy reviews make me wonder about staff harmony prioritized over patient's best medical interests.

I needed to get a copy of my immunizations that I had done a few years back in the Bon Secours that…read moreused to be on Monarch Way ODU village location. That closed down a few years ago so I called Ghent location and asked if it was possible to get a copy from them. They told me they would keep my immunization copies in an envelope with my name on it at the front desk for 30 days - after that, they will shred it. I went to pick it up and upon entering was greeted by a sign that said I had to call the office. I called, was told to wait downstairs in the lobby as no patients were allowed up the stairs into the office unless specified to do so. A member of the team brought my documents, asked for ID to check it was me and I was on my way. Quick, helpful and no costs for the immunization copies. 022/2020

I had a referral to be seen by this location. I tried for about a month to get ahold of someone via…read morephone. I left multiple messages, tried different prompts and never got a call back. Before calling to get a different place from my insurance I looked on their website and social media. I came across an email and tried that. I received a response almost immediately. They called me the next day and scheduled me for my echocardiogram. I just had my echocardiogram with Josh. He was very professional and held great conversation throughout. As a female I knew I would be exposed but, Josh did a great job making me feel comfortable. They did call with my results fairly quick and mailed a report for my records. I really appreciate that report being mailed, I did not even ask for it. If I had to use a cardiologist in the future I confident so would use this location again.

Never answers the phone, does not retrun calls and does not respond to emails. Received a letter on…read more11/20 informing me that I had an outstanding ballance dated the 11/4. Letter said that after 10 days they would send to collection agency. I have very good insurance that they had on file when I first started. I have never received a bill. I was just in for a check up on October 30th and no mention of a payment due or past due amount owed was brought to my attention. At my initial appointment we agreed that no needless tests would be done that is not covered by my insurance.

Fort Norfolk Medical Plaza is a one stop shop for most of your medical needs. There are many…read morehealthcare services available in the building including primary care physicians and a variety of specialties. Besides clinical services there is also a full-service laboratory and diagnostic center. The building is located next to Plum Point Park on the Elizabeth River so there are wonderful scenic views from offices on the east side of the building as well as the attached parking garage. The building is always clean and well maintained. Restrooms are always clean and properly stocked and the elevators always operate correctly. I appreciate the attached parking garage which affords ample parking to access the building as well as shelter from foul weather. I have always been able to easily find available parking. Access to the garage is controlled by automated gates. Parking is free for the first two hours. If you plan to be in the building for longer than that make sure to get your parking ticket validated so you don't have to pay. I get my ticket validated in my doctor's office or the diagnostic center which are both located on the eighth floor. I have been very satisfied with my visits to this building over the years. I enjoy the convenience of getting to the plaza by car but it is also accessible by The Tide light rail system.

Fort Norfolk Medical Plaza, across Brambleton Avenue from the Sentara Norfolk…read moreGeneral/EVMS/CHKD/Sentara Heart Hospital complex, is a great location for doctors, labs & clinics. There are a number of buildings, including what must be EVMS housing. Not only is it less crowded & easier to navigate than the labyrinth of the "across the street" complex, the main building that houses most of the patient related offices is very patient friendly. The above describes building has an attached parking garage with an easy to access elevator opening to each floor's small lobby. There are handicapped parking spaces directly adjacent to the glass enclosed elevator. For evening appointments, a security guard is stationed in the elevator area. Walking is at a minimum, which is perfect for me. My Cardiology Practice is located in the building as is the Sentara Sleep Center, which I've also visited numerous times. If your doctor orders lab work, you only have to take the elevator to the Sentara Fort Norfolk Diagnostic Center. Fort Norfolk Medical Plaza is easy to access, not just from Norfolk, but also Virginia Beach, Portsmouth, Suffolk & Western Branch. It is very near the spot where Brambleton forks into the Midtown Tunnel & Hampton Boulevard. There is a Light Rail stop at Fort Norfolk for those who don't like to drive, Coming from Virginia Beach, one can make an easy trip via I-264 taking the best route through Waterside to Bousch to Brambleton. I usually make the return trip on the surface streets ending up on Princess Ann/Northhampton. Do you know why it's called Fort Norfolk? Guarding the Norfolk side of the Elizabeth River & Harbor is the fully restored War of 1812 era Fort Norfolk. It is currently only manned by ghosts of the past. But if you're lucky enough to secure a tour you can experience 21st century men re-enacting their 19th century forebears. Learning the history of Fort Norfolk will make you happy to be treading on historical footprints, if only for a doctors appointment.

Kamal Louka is the best doctor ever! I have been going to him since I was a baby (24 now) and I…read morewill never change doctors.