It's rare to find a company that has the policies, procedures & business acumen that focuses on…read moredelivering outstanding customer service! The employees and service provided by Indians Crawl.Space were outstanding. I called for an estimate to repair damage to my crawl space. Larry arrived exactly as scheduled to inspect & provide me with 2 viable options to repair the damage. After learning about the 2 options, the benefits associated with encapsulating my crawl space were obvious ... despite the increase in cost. The team leader assigned to my project, James Patton did an outstanding job and took the time to explain & actually show me the work performed. After completing the job, he went above and beyond by sending me a series of "before" and "after" photos of my crawl space. This review would be incomplete without mentioning the outstanding customer service provided by the office member, Erica. She called to initially schedule, confirm and provide a detailed outline of what to expect, including the name of the Team Lead and their arrival time. Every person associated with the company should be acknowledged for their commitment to quality service & competitive pricing!

I contacted Indiana Crawl Space Repair for some work I'm needing done in my crawl space. I listed…read moreon my request to be quotes for the following work: -Joist replacements -vapor barrier installation (never had one in) -old insulation removal (installed wrong) -new insulation installation -some work near the sill plate to fix a small leak Let me first say that all the staff I talked with were incredibly friendly! I will pay extra for companies that go above and beyond, and for that reason I was leaning towards Indiana Crawl Space Repair. Whoever mans the phone over there is very kind! I knew when I purchased my home that a few of the joists would need replaced. I confirmed what the inspector told me by getting a quote for the work with another company- about 4K was their estimate, which included a newly found issue, MOLD... I'm reluctant to pay that much, so I wanted a second opinion. So I called ICSR and informed them of the findings and requested an itemized quote for all issues now found. They were quick and polite ! We scheduled a visit only 2 weeks out, which worked fine for me. I allowed the technician to begin the inspection before I arrived back home. He was younger than I would have expected, but courteous none-the-less. The issue was the quote and it's amount. The quote work was exhaustive in the work he believed was needed, which included a very fancy drain system. It also included some other items that I didn't request that would "ensure my crawlspace not retain water"- although this isn't my issue because the crawl doesn't flood. The real issue I saw was that the biggest portion of my original requests- the joists- weren't even included in the cost estimation... when I asked him why he said because he could see no damage. After a few extra questions on how that could be, I discovered that he didn't remove any of the old insulation to check the joists, and only assessed what was visible to the naked eye. The total costs for work I didn't ask for, and for work that didn't address my biggest concern was $12k all in all!! I don't believe his intention was to sticker shock me; i'm just not sure he knew exactly what I was looking for with the work I requested. My rating here was hard to assess- in terms of employees, I would give 5 Stars... in terms of costs I would say more like 2 Star. I will mention, I've been told for all the work they quoted, the price really wasn't bad. Just not what I was looking for.

Brent did a great job with the maintenance in my condo. He fixed three ceiling fans, he installed a…read moregarbage disposal, he did some plumbing work under my kitchen sink (truly saved the day there. It was a horrible leak). He also fixed some windows that kept slipping. I would definitely hire him again. Honest and thorough.

He did work for my aunt, and she usually has good sense of judgement. Work very shoddy.read more

This company remodeled my mobile home new floors, new bathroom, new kitchen new carpets in bedrooms…read moreDone a excellent job very polite and professional would highly recommend

Cody took over our deck project after the Lowe's previous contractor quit after digging the post…read moreholes for the deck. He was always polite, professional, and kept us informed as to when he was coming, what was happening, and what he was doing next. Every time, he and his crew cleaned up the area and removed the scrap lumber. We would recommend Cody and his crew for any installation job you might have.

Great workmanship! Great communication and fair prices!!Great company - family owned. Will…read moredefinitely hire them again!

I'm very happy with the work Brian did fixing my door. He offered a great price, arrived right on…read moretime, and completed the job quickly and professionally. He also cleaned up everything after finishing the work, which I really appreciated. I highly recommend him if you're looking for someone reliable and skilled.

Floor fashions did a great job installing plank flooring- hard working with attention to the…read moredetails. The job wasn't easy but they feathered in existing floors perfectly.

Literally just pulling out my drive and I wanted to be sure this crew got the well earned 5 star…read morefor their service. The staff all the way from the sales counter to the two installers were very knowledgeable. Their timing was right on cue for measuring and installing. These employees are very professional, yet made time for small talk....making it a personal small business. We will definitely use their expertise service again.

Do NOT use this company! Tried to have an asphalt driveway put in and they hit my house doing…read morestructural damage with a SKIDSTEER! Then abandoned the work site without at least covering the damage to keep the weather out. And now have blocked me on messenger and Facebook and on the phone! Also cracked my window frame...but he thinks the window is ok! NOT.

I highly recommend CAPS. They're professional, personable, and do a fantastic job! They do what…read morethey state in their estimate and make your home's outside appearance tranform into a nicer improved look! I also loved the fact of them being a family run business and am so happy to be able to also support them. Reputation is everything and they definitely delivered. I can't say enough how long I've wanted this done and am soo happy to have found a great family to complete my dream. Thank you and may God bless you and your business!