Paul, Shane, and the crew were all top shelf pros attending to my new LIV RV trailer. The work was…read morequality and they were friendly and patient enough to run me and my wife through a class on how to properly use my RV trailer and winterize it when the time comes next winter. I've gone back since then for some hitch work and so far I believe I've found my go to source on all things RV.

My experience with the Service Department at Shaw RV in Youngsville, NC, has been disappointing. I…read morecontacted Shaw RV for an appointment to inspect my class B Winnebago Rialta before completing the motorhome sale. I called Shaw RV on March 20, 2024, to schedule an appointment to have them check out the RV. They let me know they were busy that week, and Tuesday, March 26, 2024, would be the first available appointment they would have to do their review. I had an appointment to bring the RV to be serviced on Tuesday, March 26, 2024, at 8:00 am. Nobody was there until 8:15 am, when Shane arrived that only then that they would have the RV inspected no later than Friday, March 29. That was not conveyed when I set up the appointment, and I was under the understanding it would be checked out while I waited, which was my mistake for thinking it could be done while I waited. Shane took all my information again, and I told him I would return before 5 pm to leave the RV, and he would do his best to get everything done before Friday or, at the latest, by Friday. After calling on Thursday, March 28, to check the progress, I had to leave a message for someone to call me back on their voicemail. I was waiting for someone to return my call. I called again on Friday, March 30, left a message, and again, I was waiting for a return call. I called again on Monday, April 1, and spoke with Paul. He gave me a rundown of how long the diagnostics for each item would take, varying from 30 to 60 minutes, depending on the issue. I asked what this would cost, but I received no answer other than that they would go over everything with me once everything was inspected. Since I had yet to hear back from anyone by 3:07 pm on Tuesday, April 2, I left another voicemail message to call me with an update. Again, no one returned my call by noon on Wednesday, April 3, so I drove to the Service Department and met a gentleman named Alan, who worked part-time there. He was unaware of the status but did find the paperwork on what was being done, although he could not update me on when all inspections would be completed or pricing; other than that, some parts needed to be ordered. Alan said he would call me by the end of the day on Wednesday, April 3, to give me an update. Since I have not received a call, I called at 4:38 pm on Wednesday since the shop closes at 5 pm in hopes of getting an update. Again, no one answered my call, and I had to leave another message for someone to call me back. I'll add updates, but I am very frustrated at this point. My potential buyer has been patient, but I must find out how long that will last. I intend to sell this RV with any known repairs that may be needed before completing the sale so I can convey the condition and perform repairs or provide credit to let the new owners complete any work.

Talked to him over a 3-4 week period about scheduling services. He finally scheduled 2-3 hours on…read morea Friday afternoon. Quoted 4 hours to install a new unit, 2 hours for each soft start, 1 hours to clean (easily 4 times what is required) at $175/hour. I ultimately asked to skip the replacement and perform other maintenance. He neither called nor showed up.

From the owner: Nomad Mobile RV repair is a veteran owned and operated business that focuses on a pleasant client…read moreexperience. Having something go wrong with your happy place is stressful enough. We offer a convenient and stress free alternative to repairing your RV. A convenient repair at your location. Nomad Mobile RV repair also provides preventive services. These services include pre-trip/purchase inspections, winterization, and other preventive services

Happy with my motorhome repair. Fair prices and work was done fast. I will use them again. Bonus,…read morethe store has lots of cool stuff.

From the owner: Permanently closed.read more

If I could leave no stars I would. Took my motorhome here to have levelers troubleshot and…read morerepaired. Used entire pre approved $600 to troubleshoot @ 145. an hour. They are totally incompetent. spent my money troubleshooting using the wrong diagram ( discovered this when I got it home). In business 50 yrs? I say 50 x 1yr. Anybody can be a parts changer. They didn't even verify the part #'s to the diagram they had. Unless you just want to throw your money away, stay far away from this place.

These folks absolutely know what they are doing. We bought a 33 ft. Braxton Creek travel trailer…read morefrom them summer of 2020. Teresa was The Best and treated us better than our family does. We had to make some improvements to our property in the mtns and so they stored and kept an eye on it for months before we could move it. We did not have a heavy duty truck to tow it with so Teresa made that easy too. She recommended a very professional towing company and we were very satisfied with the move too. They winterized everything before we left and the owner did a very thorough final inspection and oriented us to all its features. I would highly recommend this company if you are in the Carolinas and looking for a great deal on an RV. THANKS CCW!!!

I was referred to Mark by a friend. I have a vintage travel trailer that I couldn't find anyone to…read morework on. I was having major electrical issues. Brake, signal and tail lights were sporadic at best. Not only was Mark able to diagnose the problem very fast, he also had the wiring and harnesses to fix the problem right on the job site. Oh yeah, he also came to the trailer location, which is a great bonus especially when I was dealing with electrical issues. Not only did he fix the electrical problem, but he also spotted a problem with the old brake line on the trailer and was able to replace those at the same time. This really could have been a major problem that I could have faced on the road. In summary, Mark (and Mobile Diesel Medic) was VERY professional, extremely knowledgeable, and really friendly. As I have said on a different review... Mark is also the type of guy you wouldn't mind having a beer with. (Of course, after he works on your vehicle).

Zero customer service, old equipment, and overpriced. They lied about the pricing. They told me…read more labor is $80hr, but i was charged $180 because in this hour he used the computer.

Erik met us at a state park to do a detailed inspection of a fifth wheel we recently purchased…read more This is the first time we have had an RV inspection, it was similar to a home inspection (including the detail and format of the report you receive). The thing that was different from a home inspection is that Erik took extra time to point out the various issues he found, explaining them in detail and answering my questions along the way. I learned a ton about my trailer in the process, and we got a detailed report full of useful information and tips about operating it, major issues that need repair, etc. I'd definitely recommend Erik, he's very knowledgeable and has been working with RVs (and is an owner himself) for a long time. He's great to work with, and is detailed and thorough in his inspection.

Don't bother calling them if you are traveling through. They only prioritize their local and…read moreprepaid/prescheduled customers and they don't bother returning emails or phone calls. I called the day after I arrived and let them know I was in town and flexible for the next three weeks and would be available at whatever time of day they could fit me in for a few issues I was having with my RV. The receptionist asked me to put my RV issues in an email so she could send them to the technician. I did the same day and prioritized the issues so that if they only had time to assist me with one of the four, at least I'd have one of them fixed. The issues I had weren't out of the ordinary or difficult problems. I just needed help from an expert. That was Monday. By Friday, I had not received a reply to my email or a returned phone call. I called again the following Monday. She said she would remind the technician about the email and that they would get back to me. I waited until Friday and, again...nothing. I called back again, left a message. The receptionist called me back about an hour after I had left the message and told me they weren't able to fit me into their schedule. This was on a Friday, after 2pm. If you own an RV, you know how difficult it is to find anyone on a weekend. After two of the three weeks I was here I waited for them to give me the courtesy of returning my email and/or my phone call. At no time did they say there was a possibility of not fitting me into their schedule. At the very least, she could have given me that information and the name of another reputable RV tech in the area. She apologized and THEN gave me the name of another company in the area, but also mentioned she wasn't sure if they were any good. I'm still frustrated and now I have only one week to find someone to help me or risk traveling to another city and hope for the best. I don't think I feel this frustrated if they would have simply told me they were too busy during my first conversation with them. It would have given me more time to find someone else.

I have been shopping for an RV to take around the USA and came here to see a specific model. The…read moresalesman I had was Joe who showed me precisely what I wanted to see and was not pushy at all. That's good since I don't respond well to that kind of sales tactic. I didn't buy anything but if I choose to buy a new RV I will be back. The first impression is deceiving - when you pull in there is a very small parking lot but there is a huge inventory here. I haven't used their service department but I did see that it was very active.

I would give this place a 0 if I could. The salesperson was very nice; however, she showed us a…read moreclass c camper that was FILTHY. I could not believe they would show a camper in such disarray. The floor was FILTHY; toilet was FILTHY; kitchen sink FULL of RUST and FILTHY. I was immediately ready to leave as soon as she showed it to us. My advice is NEVER show a potential customer a filthy camper....we will never go back to this dealer.

We bought a Crossroads Zinger in Novemeber from them. Took for ever to get our license plate from…read morethem--someone dropped the ball for sure. We Bought a new truck in Anderson South Carolina to haul said camper and had the permanent plate in 2 weeks. So now here we are a few months later and need some warranty work done--cause they sold us on the highest premium warranty there was. Guess what folks--they no longer cover our camper brand! So we have to find a new authorized dealer. Such a perfect example of great sales (you are our number 1 concern) but really no follow through. My advice spend a few bucks extra and buy from someone else! Oh yeah the guy that sold us our camper had quit (he said retired) less than a month after we bought it! They are not dependable!

Price was extremely high for the work done. I think it was probably as much as 1/3 higher than it…read moreshould have been. I don't believe it should have taken as long as I was billed for ... or what was placed on the work order / receipt. I'm not happy with the unwillingness to come down at all. I am a member of an RV Club with at least 30 RV owners in the greater Raleigh area, and I am not comfortable recommending this business to anyone. After discussing it with the employee there, I felt like they were not willing to discuss anything further, and I felt that I was anxiously ushered out. Sad way to begin, and likely end, a business relationship.

Fantastic service and experience from beginning to end. Wash N Werk won my business and will keep…read moreit because of their terrific staff, management, and value-packed services. Corey was right on time, delivered a tremendous service, also on time, and took the time to show me some of the problem areas he was able to resolve, which quite frankly I didn't think anyone would be able to fix. I'll be hiring them again in the early spring.

Washnwerk damaged my car and verbally agreed to cover the damages. When I sent them the quote for…read morethe damages a few days later, they denied responsibility and denied ever offering to pay for the repair. Multiple other customers reported similar problems with Washnwerk. Here's what happened: I brought my car in for a window tint and picked it up to find damage on the rear driver's side of my vehicle -- white paint transfer and my light blue paint scraped off. When I discovered the damage, the manager, Garrett, acknowledged it looked like a white car had hit my car and verbally agreed to cover the cost of the repair. My partner witnessed this interaction including Garrett saying "We'll cover the cost of the damage because I don't want you to leave here feeling like we screwed you over." I did not file a police report that day because I trusted his word. I included a photo of my car that I took immediately upon discovering the damage. Upon sending him the quote for the damage, he claimed his employees denied causing the damage and that his ring camera footage showed nothing happened to my car. But that footage was conveniently deleted before anyone could review it. He also denied ever promising to pay for the damage. Because I trusted his initial commitment and didn't file a police report right away, I lost the opportunity to have law enforcement review that footage; law enforcement said they would have confiscated the footage the day the damage was discovered if I had filed a police report. I inspected my car for bird droppings the day before dropping it off at Washnwerk and a witness can confirm they didn't see the damage before it was left in their care. I am now stuck with a $1,000 deductible on a property damage claim for damage I am certain occurred at this business. I looked over the reviews left for Washnwerk on Google and found 6 other reviews describing damage to customers' vehicles such as exterior damage and new stains in the interior. In every instance, the customer reports that the damage was never remediated or at least doesn't mention any remediation. Washnwerk commented on one of these reviews claiming they wanted to make it right, but the customer didn't update their review to confirm any remediation had happened. One reviewer reported the exact same experience as me -- an initial offer to pay, later retracted. There are screenshots of these reviews below. I'd hate for this to happen to anyone else. Please choose a detailing company that stands behind their work and takes responsibility when something goes wrong. If you've had a similar experience and haven't shared it yet, please do share.