This was our second time working with Generator Supercenter--first was installing a Generac for our…read morehome, and now adding one for our shop. Cesar Galaz was great to work with, knowledgeable and patient while walking us through all the options. We also just had our first generator's yearly service done, and technician Michael P. was prompt, professional, and thorough. Their service is always available when needed, with prompt responses and even after-hours callbacks if necessary. Great experience all around!

Mr. G came out and did maintenance on my generator. I'm extremely proactive. I mean the battery has…read morean 18 month warranty. They come out every year and since they come out every year I go ahead and have him change the battery as well. Inform me the battery still had warranty on it. Come on guys. That's honesty you can't beat it plain and simple. They're extremely honest when fixing the product they tell you what they did, what they're going to do with their plan and are extremely punctual. If they can't make it, they give you a phone call and they even call you to give you a window when they aren't going to make it and touch base during that time. I couldn't ask for more peace of mind than that.

Ryan at Proton was excellent! On time and on budget. Even though it took longer than anticipated,…read morehe did not charge me extra.

I've used Proton for years. From small projects to large commercial, Proton has been outstanding!…read more They are very professional, communicates well, and extremely knowledgeable. highly recommended!

Patriot had service my electrical and hvac systems and they are the best! I am here in Tyler and…read morethey are my go to guys! They also installed a 24kw Generac Generator for me to keep my power on all night long.

This company does not do a very good job. Either they hire poor performers, or I was just unlucky…read morein who they sent out. But, they would not make it right after the installation. I had to hire another company to finish it right. The other guys told me that they frequently come behind "Patriot electric" to make things right. I guess the name is designed to make you think they are good guys. Don't buy into it.

BNK's quote for a home generator was comparable or lower than everyone else and I discovered…read moreelectricians in my area use BNK to help with problems with existing home generators -- even generators they may have installed years ago and now there are problems. The crew that came to install the generator was very proficient, knowledgeable an took the time to explain everything to me. I am confident if I have a problem BNK will stand behind their work.

Ordered a generator and it came in with a minor flaw. They reordered the damaged part and hand…read moredelivered it to my home and installed. They kept in contact with me and followed up on the part that was ordered. Excellent service!

I am SO grateful to have found Fenix Electric!…read more The Fenix team was so prompt from the moment I reached out to them and they maintained excellent communication every step of the way. They were always coordinated and ahead of addressing any questions before I even had a chance to ask! It was such a relief to be taken care of versus taken advantage of. With every interaction, I was treated with the utmost level of kindness, consideration and personalized care. I love that I could simply text or they were also reachable by phone call 24/7. I live in Austin and sadly became tasked with putting my late father's home up for sale near Lindale. I had to drop everything and travel to the unattended house when I was made aware of some electrical problems and outages occuring. Fenix was immediately available to help and I was fortunate to have Paul Hutchinson respond to my service request. He went absolutely beyond expectations! Paul was thorough, expedient and able to explain my issues with clarity in a way that actually made sense so I felt confident making informed decisions amidst a stressful, time sensitive situation. Without any pressure whatsoever, he presented me with several repair options, fair estimates and took the time to explain the pros and cons of each. I was so impressed by his level of integrity, considering there are always opportunities for businesses to take advantage of customers in vulnerable positions by pushing for the most expensive solution rather than the most appropriate and practical solution. That honesty and transparency is what earns long term customer loyalty! He even claimed all the way through the hot, claustrophobic attic to ensure his diagnosis was correct. While Paul proceeded to work on the repairs we had discussed, I let him know I would be in the basement clearing out some moldy junk I had just discovered. He noticed how dark and precarious even the basement stairwell was so he actually went into the basement and located the lights I didn't even know were down there! Not only that but he then cleared the space of trip hazards and even removed some plywood boards to open up the space, making it safer for me to move and actually breathe! He was able to do that quickly then jump right back into the electrical work as if saving my day was no issue for him at all! I couldn't believe someone would just decide to do something like that simply to help out another person even though that wasn't his "job". Without a doubt, I would've been injured down there alone had he not secured and safeguarded that area. It definitely wasn't part of Paul's itenerary for the day but I'm so appreciative how he selflessly went beyond what was asked or required of him professionally just to ensure a safer environment for his customer, because it was simply the right thing to do. It also brought my attention to several other hazards I was able to have repaired and wouldn't have become aware of otherwise. Not long after Paul finished his repairs and left that evening, I continued working in the basement alone, sorting through the damptowering tubs of belongings, rusty tools, etc. Suddenly, the leg from a tall metal shelving unit gave way and collapsed on top of me. Thanks to Paul clearing out the space earlier, I was able to roll into part of the open space as it landed on me. I definitely would've been pinned down there without any way of calling for help had he not ensured the area wasn't a total death trap. So not only did he do an incredible repair job but I credit him for preventing me from being seriously injured and he absolutely saved me from being such a careless idiot! Thank you Paul, Mark and Douglas for your exemplary professionalism and kindness. I'll happily continue recommending you to everyone!

From the owner: Fenix Electric ETX LLC services the Dallas area, and the Tyler area.read more

Do not expect what you pay for and or to be treated with any respect. What we paid for and what we…read morereceived are two different things. Some lights were NEVER delivered and the ones that were (chandeliers), were missing crystals and or lamps and he said someone on site lost them. My husband helped our electrician to put them up. Why would anyone take crystals from a chandelier? One of them was discounted and NOW we know why. Keith is condescending and rude. We spent over 10k to be treated this way. We paid upfront in full and three of the chandeliers were thrown in a box with zero protection. Trust me I'm doing you a favor. There are so many other respectful place to go for fixtures. I'm going to post where in his own words was a lie.

Excellent customer service. They really came through with my project. Very friendly.read more