When you buy a car you want someone you can trust. Let me say that I think Pablo is one of the most…read morehonest and decent car dealers I have ever met. He's honest in pointing out the positives and negatives in his vehicles. Easy going guy with no BS. We had a complicated out of state transaction. Pablo was very patient and understanding in this situation. We got through it with some effort! He will have excellent communication with you. Just a really good guy. I cannot recommend him and his dealership enough.

I have purchased 9 cars from this Ideal Wheels over the last 21 years. He has always been good with…read morethe pricing and willing to help with repairs. No major issues with any of the cars except my oldest son's first car. Reverse on the tranny went out a week after purchase. They covered the labor and I paid half of the cost of a low miles replacement tranny. I thought that was more than fair of him to offer as he could have stuck me with the full cost. A few of the other cars had minor issues like the mirror control switch. He paid for these himself. He is not a shady used car dealer. He is not pushy when you come to test drive cars. He is honest about the cars you look at. It doesn't get much better than this at a used car dealership.

Eric Bs report is false. I know for a fact the dealer gave him his money back for the car after…read moreseveral attempts to fix it for him for nothing. This is a spectacular dealership.

I have purchased two vehicles from Jensen Volkswagen in the last 6 years and up until this last…read moreFriday had pretty good service. But I have had an ongoing issue with a sensor light coming on and have had it at the dealership 3 times for the same issue and their last solution was to replace the battery and reprogram it. Well, picked my car up Friday at 5:30 pm when my appointment was at 1 pm. With my app for my car I could tell they did not start working on it until 4:30 pm. I parked it in the garage that night and I do not lock it in my garage. Saturday morning I went to the store and found I was unable to lock my car. I could not lock it from the handle sensor or the fob. Called the dealership at 12:15 pm when I got home to report this and I was basically told too bad you have to wait until Monday for service to reopen. Mind you, they closed at noon. I was 15 minutes past. No offer to call someone to come in or anything. They created the issue with my car they should have fixed it that day. I ended up calling their sister business Jensen SUBARU and talked with a very nice man who offered me a loaner car for the weekend until mine could be looked at. Jensen Volkswagen - do better!!

I've taken my car to this location a few times. They did a great job...fast, friendly and accurate…read more No complaints it was a great experience

I was having a difficult time finding a Chevy Bolt EUV in the Denver metro area because they are…read morevery popular. I expanded my search to an area that included Sioux City and found a similar car to the one I wanted (it was silver instead of white). I was surprised to find out the Knoepfler was willing to sell their EUVs at MSRP rather than marking them up $5000 like the dealerships here and only wanted a $500 deposit rather than the $3000 dealerships in Denver were asking. They explained to me their way of doing business and I was very impressed! I was then contacted to be informed that they had a white EUV with all of the features I was hoping for! They made it easy for me to get things set up ahead of time so that completing the sale after driving 600 miles would be easy. They got me set up with financing and all of the paperwork I would need to register the car in Colorado. Jerrill, my sales associate was great to work with. He showed me around the car and explained how to do everything so we wouldn't be trying to figure it out on the way back to Colorado. It was an excellent experience! They also got me set up with the forms I would need to claim the tax rebate and installation of the home charger. I was surprised how quickly I was contacted by the installer who will be out on Monday to install the charger. The cost of the installation is expected to be around $1500 and won't cost me anything. What a great deal! I couldn't be happier with the way I was treated at Knoepfler, the car they provided me, and the service they exhibited. The finance manager I worked with, Jessie, was also a total class act. He made the process quick and efficient but it didn't feel rushed. He was happy to answer when I called back with some questions. Because of their proximity to the state line, they were very familiar with the process of purchasing a car in a state other than the one they are located. It was a great experience all in all. I absolutely LOVE this car and the process of buying it was comfortable and simple thanks to Knoepfler!

Best dealership if you like great prices, the very nicest and trustworthy people, and an overall…read moregreat experience. These guys are proudly family owned and it shows in everything they do. Highly highly highly recommend!!!

Great car dealer! The sales staff is one of the best in town. No pressure and good product…read moreknowledge over a wide assortment of vehicles. I got a super deal and they took care of the items I pointed out. I would definitely buy another vehicle from them. Their service department is very good as well. I can't say enough good about them.

I bought a 2015 Subaru Legacy in December and it broke down not even a month with me having it…read more Lied to me about major issues.

We purchased a 2007 Chrysler Town and Country Touring van from Vern Eide in September of 2015. We…read morewere a little skeptical about buying a used vehicle, but our salesperson told us that all used vehicles are inspected thoroughly when they come in and the tires are guaranteed to have at least 50% tread. We thought that seemed like a good deal, so we bought the van thinking that the tires were at least half way decent and that any hiccups with the van were caught in the thorough inspection. When you purchase a vehicle from Vern Eide, they give you coupons to come back to have your car serviced. We used the "free fall check up" coupon less than 3 months after purchasing our van and took our van in to Vern Eide. We got a call that we had a transmission leak and our tires needed to be replaced because they were down to the thread. We called our salesperson to ask how that was possible if there was supposed to be at least 50% tread left on the tires when we bought our van....we hadn't even driven the van 3000 miles since purchasing! We asked for a discount or a reimbursement since the "thorough inspection" had obviously not been that thorough. We were told there was nothing they could do--that our vehicle was inspected, but the tires did not have 50% tread because we bought the van "as is". We knew we bought our van "as is", but we were under the assumption the "as is" referred to the condition of the van after the thorough inspection and the tire guarantee of at least having 50% tread left. After all, that was what we had been told was protocol for all used cars brought to Vern Eide. We were furious because it seemed like they had lied to us just to get us to buy the vehicle and they refused to meet us half way to make up for the issue. Whether or not it was the service people who dropped the ball on doing their job with the inspection and tire thread check unbeknownst to our salesperson who may have thought the tires were in decent condition, it still felt like we were being scammed. After a few frustrating days and a few complaints, Vern Eide did apologize and said that this isn't how they do business. We did receive a check for half the cost of the tires thankfully. I'm not sure we will be back for service or to buy a car any time soon, but it did help soften the anger we had towards them.

Took my car there last year as my car was not working. After 3 months, they finally figured out…read morewhat was wrong. It would have been a $6000 but luckily I put in a claim with Honda and they agreed to pay half. so still had to pay $3000. Someone I know left them a bad review about my issue. Now that person went back in for an issue and the service person, who is the manager, who helped me, gave attitude to them because they remembered the bad review and was threatening to not help them because they left a bad review and was very rude just because someone left their opinion on a service.

What can I say... everyone here is great!! Kelly in the service appointment center was AMAZING and…read moreso helpful when I called last minute to bring my 4runner in. Piece of mind as I travel cross country. She was very helpful, knowledgeable, understanding of my concerns and overall great. My service advisor, Hunter, he was great as well. Smile on his face, tentative and kind. Very helpful. The waiting area is clean and well put together from fresh coffee and donuts to popcorn, healthy snacks... and some Halloween candy for that sweet tooth!! Wifi as well! If you are ever in the Sioux City, IA area with your Toyota or just in need of a great dealership.... Stop in. Thank you!!

Their service department has always been professional and nice in working with my car. They get it…read moredone quickly. The waiting room always has coffee, snacks and popcorn. I highly recommend them.

My family has bought cars from and worked with this company for years. The man who owns it is a…read morewonderful guy. As long as they're around I'll keep my business with them, first.

I used to think very highly of Kuehn Auto if I could give zero stars I would,…read more When I first met Dan I was a guy down on his luck needing a vehicle and I dont have the best credit which they have always boasted about "No Credit or Bad Credit No Problem!" and at that time that was true, he/they did everything they could to help me....I cant say that anymore. He helped me get a vehicle so I was then able to have reliable transportation. He was very nice and overall a good person to deal with. His service tech John can be a bit rude at times but everyone else there I have always enjoyed dealing with. About a few days after I signed my papers my alternator went out and I had previously asked him if something should happen what do I do and he gave me his card and said to not hesitate to call him so I did and he took care of me instantly. He helped arrange for a tow to his shop where he then replaced my alternator free of charge which I NEVER expected to be done for free but my gratitude for him that day was very high and I appreciated everything he did. I was worried about what do I do because I am on disability income and dont have allot of money for repairs and I live in a apartment so doing my own work is extremely limited. I got the vehicle back and drove it with no other issues since and all was just basic maintenance. Ended up trading that vehicle in for a better car which I had for 5 years without trouble except for a few issues that were pretty minor that are not worth mentioning as they happened after the vehicle got paid off. However they say they take care of you even after the sale which I had to put up a bit of a argument with them to fix the issues on that vehicle. I couldnt do it and I wanted to give them my business because of how well I was treated in the past. Here is where things start to change between my relationship with Kuehn Auto... Before I lost the car due to a severe mechanical failure after my 5 year ownership again no fault of Kuehn Auto. I had noticed some other issues going on and I wanted to get away from that vehicle before things started to get worse and I was stuck with something I eventually would not be able to use, so I called Dan up and told him that I was in the market for a new vehicle and to my disappointment he had changed the way that he does his financing and thus I was told that I would now have to have $1,000-1,500 down...Are you serious? Ever since he partnered with Credit Acceptance his business practices have gone down hill and dont get me started on that credit acceptance....they dont have good reviews and they also screwed over my friend on a vehicle that she no longer owned...luckily she got it fixed. Do your own research on credit acceptance they dont have good reviews. 1,000-1,500....that's my whole income. Both vehicles I bought I have put 500 down and to tell me you cant cut me slack after always making payments in full? Never missed one! Time passes and he ends up telling me he has a 2007 nissan murano which at the time sounded pretty good and again after complaining he let me do 500 on it. A person should not have to complain to get a safe affordable vehicle It used a bit of oil but that was ok until about 6 months in I started having issues with my transmission. Had a issue with the alternator but that got fixed. Only 6 months of owning the vehicle my transmission goes out thats bullshit and what is even more bullshit he told me that I was on my own and there was nothing they could do? How would they know when they have NEVER even looked at it or even TRIED to do anything with it. After the many years of being a LOYAL customer that's how you are going to treat me? Not even try to make it right? Just give me the middle finger and say that's it? I guess that's the world we live in now. All about money not the people anymore. I am not a transmission expert for all I know they could fix it easily. All he told me was "You knew the issues it had when you bought it" First off the only thing that was mentioned to me was that it burned oil....no mention of a faulty transmission or any issues mentioned other than oil. I guess buyer beware if you deal with this company and this is NOT his first rodeo screwing over a customer...there is another review from last year about a woman who had issues too so I am not the only one. I would love to continue to recommend this place but not after this. By the time this review most likely gets seen I will have returned the vehicle and will no longer be doing business with this place again and I will be spreading the word to everyone I know. I just wanted a decent vehicle and to deal with a company that stands by their cars which is something else the boast but how can you stand by your cars and say that you help people after the sale when you wont even attempt to help me?

There's a comfortable customer waiting room place and a clean restroom. The kids weren't with us…read morebut there were plenty of room if they had been. The service is gruff but efficient or friendly and efficient, depending on who you get up front. My wife did most of the talking since because she knows engines way better than me. They were friendly to her, which, if your gruff to me but kind to my muscular little ox , that's all I really cares about. She liked that we were next door to Tastee's. We each wolfed down a few Tastees in the waiting room while watching a show boat home repair. I didn't care for the show. I would have changed to something else if aloud. However, our big SUV was in and out so quickly but them repairs were done correctly. So fast I couldn't get to my third sandwich exclamation point Big Bertha finished her third then grabbed mine extra and ate it while paying the guy up front. So she had four sandwiches. We fed the kids dinner that night (last month ago)but me and BB weren't hungry! We ett cereal! Laugh out loud face The price, Bertha telled me, was reasonable for the service we had done. I wanted to put a picture of us and the truck in front of the tire man out front but my sweetie says people on the net are fu*king nuts and ain't no way we taking a picture to show everyone us selves to the crazys.

If you're looking for an honest car shop then this is it! They have treated me great and will…read morecontinue to do business here! Thank you!

The employee was friendly enough, but seemed very distracted. My 2018 Nissan Pathfinder wasn't…read moreleaking oil before the oil change. Immediately afterward, oil began leaking around the dipstick seal and onto the exhaust. I returned and spoke with the manager, who told me I needed a new dipstick and sent me on my way. After paying $100 for an oil change, I expected a better resolution!

I've used this shop twice now. First it was actually my Mom's car. (I was borrowing hers for a week…read morewhile my car was in the shop.) This was a few years back, but I remember being surprised on how fast they changed the oil. The DID try to make me buy some filters, but I told them it was my Mom's car and not mine. They didn't push the matter. This time it was my car and they were done so quickly I only got 1 page read of the book I brought thinking I'd need something to do while waiting. They even filled all of my fluids in the vehicle, too. (Now I just wish they'd vacuum. LoL) The price was very reasonable! I think it was less than $35. Can't beat that. And they didn't push any additional sales on me. The guy who put my info into their system and doubled as my cashier didn't seem all that happy to be there. Didn't even give me eye contact. There's a single restroom and a tv inside the store. They also had a paper you could read and there's a bench outside to sit on as well. They did a great job. I'll be using them for now on instead of my dealer's shop. My dealers is a tad bit cheaper, but they might have your car all day. I hate that.