Rust free means it has rust, but we spray painted over it so you don't notice until 3 months later…read more All fluids changed means we did only the easiest to change. Maybe at one time they were a truthful car lot but with that many vehicles being sold no way are they looking them over very well. Just another shady car lot looking for a quick sale

wonderful experience. Very honest. Made buying my silverado HD super easy. Flawless and streamline…read more Charlie is the best!

I was driving through a road construction area on 75 between Hinton and Sioux City about 5-6 car…read morelengths behind a semi. He semi suddenly swerved and went onto the gravel shoulder. A large rock hit my hood and windshield, as well as small pieces of gravel hitting my grill, bumper, mirrors and fenders. I called my insurance company and they sent me a list of auto body shops that were on their preferred list. I reached out to Prestige Collision Repair on Prestige in Sioux City. They worked with the insurance company and repaired my vehicle. They found several items that I didn't see and fixed them as well. I picked the vehicle up and couldn't believe my eyes! It looked showroom ready! It looks perfect! I am elated! They were we very nice and kept me well informed. If I ever have a need any more work, that's where I'm going! Thanks Prestige!

Someone backed into my classic car and I searched all over to find a quality shop that would…read morerestore it back to original condition. I was kind of hard on the front desk and foreman that if they were chosen to work on it I wanted the gaps to be even and no blemishes when done. They were so helpful and courtesy. The reviews were very positive and I had a hard time finding anyone that would take it on because it was so old. When Prestige called and said it was done. I came to look at it I was so happy to see the detail of car. It was a trophy car before the accident and after they made it better. I don't hand out compliments easily but this company is A+ on everything. I would hire these people again, and again, and again. TOP OF THE LINE OLD FASHIONED WORK ETHIC company. Job well done.

As a new driver in Iowa, I went to Fremont tire to purchase a set of winter tires. After speaking…read morewith one of the employees as he looked at my tires, he gave his honest opinion that I didn't need a second set of tires for the winter and told me my current set of tires would suffice. Despite having the opportunity to sell me something I didn't need, Fremont Tire chose to do what was best in my interest, not necessarily what was best in their interest. This is hard to find these days! Five out of five stars! Would highly recommend!

I had to go in to get a hole filled in my tire. It was slowly leaking air; and, I would have to…read morefeel it up once a week. When I first pulled into the parking lot I had NO CLUE where to go. The spots that were marked for parking were full so I just ended up parking next to other cars that I wasn't sure were being worked on or if I was okay to park next to. Turns out it was fine and I love my anxiety! When I walked up to the door and up to the counter I had no one greet me. . . I felt a little lost since I had never been to any tire place. I just stood there twiddling my thumbs as I waiting for someone to acknowledge me. This part was painless and started to ease my anxiety. They asked what type of car I had, the issue, and I handed them my keys. I sat and waited a little bit in one of the few chairs that were left. After a short time, for the amount of people in the waiting room, a nice man came up to me with my tire to show me the rubber flakes gathered at the bottom. MY TIRE WASSSS TRASHED because I ended up riding so low on it for who knows how long. Luckily! The number one reason I rated them a four! They had a "used tire" and offered to put it on. It only costed me $35 TOTAL! The tire looked brand new as it still had the Nubs on it. I left very pleased!

Noah and Nicolas were extremely helpful and kind. They patched my tire at no cost. This is an…read moreexcellent business!

I used to only have good things to say up until the past two months or so when I have gone now…read moretwice to do the free air check and it is not gone as well as I'm used to with them. The first of the two recent times I waited probably 10 minutes while the employees were just standing around, pretending not to notice me. They eventually made one guy go help me and he seemed confused as to what I was doing, despite being in the designated spot. Today, I tried to go again but there was someone ahead of me. After watching 5 minutes go by of them not acknowledge that customer, i decided it was time to take my business elsewhere. I hope this doesn't continue as I really enjoyed their business when it was good!

I have purchased two vehicles from Jensen Volkswagen in the last 6 years and up until this last…read moreFriday had pretty good service. But I have had an ongoing issue with a sensor light coming on and have had it at the dealership 3 times for the same issue and their last solution was to replace the battery and reprogram it. Well, picked my car up Friday at 5:30 pm when my appointment was at 1 pm. With my app for my car I could tell they did not start working on it until 4:30 pm. I parked it in the garage that night and I do not lock it in my garage. Saturday morning I went to the store and found I was unable to lock my car. I could not lock it from the handle sensor or the fob. Called the dealership at 12:15 pm when I got home to report this and I was basically told too bad you have to wait until Monday for service to reopen. Mind you, they closed at noon. I was 15 minutes past. No offer to call someone to come in or anything. They created the issue with my car they should have fixed it that day. I ended up calling their sister business Jensen SUBARU and talked with a very nice man who offered me a loaner car for the weekend until mine could be looked at. Jensen Volkswagen - do better!!

I've taken my car to this location a few times. They did a great job...fast, friendly and accurate…read more No complaints it was a great experience

Their service department has always been professional and nice in working with my car. They get it…read moredone quickly. The waiting room always has coffee, snacks and popcorn. I highly recommend them.

Took my son's car in for a routine oil change, nothing was leaking prior..got it home, noticed a…read morepuddle of oil underneath a few days later. Checked the oil level to make sure it wasn't low and it was WAY over filled on the dip stick. Checked the puddle under neath..clean new engine oil. So a couple weeks go by and I have my son take it back there to find out why it's suddenly leaking after just getting the oil changed and a clean bill of health. They told him it was leaking from all kinds of places and it would cost more to fix than what the car is worth and sent him on his way. So a week later I went in there hot and worked up, with him and got on them about it and told them I need to know what is going on because his car was perfectly fine before this oil change. So they took it back there and put it up in the air then brought me out in the shop and tried to tell me it's leaking power steering fluid and not engine oil. I said how? The puddle in my driveway is fresh oil. Not red power steering fluid. They got all uncomfortable and then said well, the technician forgot to mark down that it was leaking power steering fluid when it was here for the oil change, and tried to gaslight me into thinking it was the other shops fault that did the rack and pinion assembly. Then told me they "don't touch other peoples work" and I need to take it back to them. So I gave them the benefit of the doubt and went back to my other very trusted shop I've been going to for years. They checked it and it's leaking from the valve cover gaskets just like I thought and they were changed right BEFORE I got the oil change at Toyota. Zero power steering leaks!! Toyota overfilled the oil and blew out the brand new gaskets and they are refusing to admit it. So long story short. I have to pay AGAIN to have the valve cover gaskets changed. But definitely not at this piece of s*** shisty ass dealership! Don't take your vehicle here unless you want other new problems that they will try to gaslight you into thinking are someone else's fault. If I could give them zero stars I would. And I've been coming to this dealership for years!

A sincere thank you to Andrew Leon-Guerrero and Tom Frisbies at Woodhouse Sioux City. I have never…read morebefore experienced this kind of customer service in my 60 years of purchasing vehicles on an every other year basis. These two went above and beyond. From the time of initial contact through the paper signing process, these gentleman were professional and followed through. They are not your typical "car dealer" folks. As an Omaha resident, I made the trip and was not disappointed in the least. Looks like I'll be headed to Sioux City in the future! Highly recommend.

Everytime I deal with Charlie Zook I honestly want to cry. I don't know why I haven't learned to go…read moreelse where for parts or why I didn't listen to people when they told me not to deal with these guys. They are out to make a buck. The only thing they worry about is getting the money from your wallet and once they have done that duty; they are done with you. The help isn't helpful and when they speak to you; they act like you don't have a clue even though they don't know the answer. Go anywhere else than these guys. Order your parts online. Buy your cars elsewhere. If I could give this business anything lower than a 1, I would. Granted I did have one good experience with one service guy (wish I could remember his name), but clearly it is a drop in the ocean when looking for anything of worth in this business.

The employee was friendly enough, but seemed very distracted. My 2018 Nissan Pathfinder wasn't…read moreleaking oil before the oil change. Immediately afterward, oil began leaking around the dipstick seal and onto the exhaust. I returned and spoke with the manager, who told me I needed a new dipstick and sent me on my way. After paying $100 for an oil change, I expected a better resolution!

I've used this shop twice now. First it was actually my Mom's car. (I was borrowing hers for a week…read morewhile my car was in the shop.) This was a few years back, but I remember being surprised on how fast they changed the oil. The DID try to make me buy some filters, but I told them it was my Mom's car and not mine. They didn't push the matter. This time it was my car and they were done so quickly I only got 1 page read of the book I brought thinking I'd need something to do while waiting. They even filled all of my fluids in the vehicle, too. (Now I just wish they'd vacuum. LoL) The price was very reasonable! I think it was less than $35. Can't beat that. And they didn't push any additional sales on me. The guy who put my info into their system and doubled as my cashier didn't seem all that happy to be there. Didn't even give me eye contact. There's a single restroom and a tv inside the store. They also had a paper you could read and there's a bench outside to sit on as well. They did a great job. I'll be using them for now on instead of my dealer's shop. My dealers is a tad bit cheaper, but they might have your car all day. I hate that.