Dr Bassiri Gharb is an amazing surgeon. She did my breast augmentation and my facial feminization…read moresurgery. I had a really great experience with both procedures. She is really great at advocating for her patients and also was extremely helpful in getting my insurance to cover these gender affirming procedures. She is super LGBTQIA friendly. She is without a doubt the most educated doctor I've ever had the pleasure of working with as well. She has done 5 fellowships plus she's the director of plastic surgery research and the co director of cranial facial surgery. I honestly would give her 10 stars if I could because of how great my experience was. She is also not one of those doctors that sees you as just a number and she doesn't rush you and takes her time. She also keeps it very real when discussing outcome and possible risks. Last thing I want is a doctor that is just telling me what I want to hear and she is very honest about the risks.

If you're looking for a sign, this is it! Do it! Have Dr. Frankel do it for you…read more From the moment you first hear from Katie, you'll know this is the place for you. She is super positive, direct and no nonsense. You will definitely know that your business is valued. Walking into Dr. Frankel's office you'll be met with style. First impressions are that this is a guy that has an eye for beauty. His staff are a direct reflection of the environment that he provides for his patients. Danielle is the first face you'll see and she's brilliant! You'll only ever see her genuine, electric smile beaming. There will never be a doubt in your mind that the staff there truly care about you. Dr. Frankel is a pretty dashing guy, himself. You'll be at ease the moment you hear his soothing, resonant voice. You will immediately recognize that his standards are high. Dr. Frankel is someone you can trust with your face. I did and I am absolutely delighted with my results. He gave me symmetry and you can have it too! My eyes are awesome!!! I had an upper blepharoplasty in office and it was a breeze. I'm about a month out and my eyes look great! My swelling and bruising were minimal, partly because I follow directions, but mostly because my doctor has so much finesse! I'm back to rocking that winged eyeliner that I almost had to give up forever because of my hooded eyes. I couldn't be more pleased with my very natural looking results. The only way you'd know that I had this done is by reading this review, because I look like I woke up 10 years ago, haha. (I'm so happy) Do it!

Jonathan Frankel is one of Cleveland's finest facial plastic surgeons. I have known Jonathan for…read moreseveral years and his expertise has never swayed. He is consistent, offering me the best results every time I see him. As an aesthetician of 20 years, I am often asked by my clients for a referral for a plastic surgeon. I confidently recommend Jonathan Frankel to all of my clients and friends, knowing they will receive the utmost care, whether it be injectables or surgery. Botox has become so common and with many choices out there as to where to go or who to receive it from, I truly believe seeing a facial plastic surgeon is the smartest decision. Jonathan Frankel is a true gem, gracious and kind. He's cared for 2 of my children, stitching their chin and eyebrow after crazy kid accidents. I will forever be grateful for that! Over all I would 100% recommend Frankel Facial Plastic Surgery!

Dr. D is a nice man but I would never go there again. I had a consult with him for a deep plane…read morefacelift. He recommended his "weekend lift" despite the fact that I'd already had a mini facelift 7 years prior. I ended up looking just about identical to what I did prior to the operation. I was also told a necklift was included, yet there was NO difference in my neck at all (before and after pictures speak for themselves). Also, there's certain things a patient should be doing/avoiding 2 weeks prior to surgery. No one contacted me to give me any directions on stopping ibuprofen,etc. I had to call them and ask. I also found them to be friendly until the surgery is over. You then become a number. For 12,000 I was ripped off. Of course when I brought him my concerns I was told it would get better over time...it did not. I was then gaslit and told it looked fine. Really?. Saw another surgeon who said Dr. D should've known that I was a candidate for a deep plane, not his weekend lift. But then, it's all about the money, right?! PLEASE go elsewhere...I wish someone would've told warned me :/

DO NOT WASTE YOUR MONEY HERE. DO NOT BELIEVE THE FAKE REVIEWS BY STAFF AND FAMILY MEMBERS…read more I had a Xeomin injection here and it was the most horrible experience. It was only my 3rd time getting a botox/Xeomin injection ever. The first couple of times i had botox from different facilities it was great but for some unfortunate reason Google brought me for my 3rd session and the nurse who injected me either didn't know the proper anatomical landmarks or she simply over diluted the product to save more products which a lot of med spas do. I had to go back after two weeks because the injection didn't work and even after the second session to correct what didn't work the first time, sadly it still failed and did nothing. I was so frustrated and flabbergasted, i dont know if the nurse just inject a fake Xeomin on me or just plain old Normal Saline. Anyways, i went to another facility to correct the issue and it worked so i know there's something weong the nurse did to me. What a tragic and sad situation. I'm pretty sure they'll also dilute the fillers so they could save the products. I highly recommend you take your business elsewhere. This place is a corrupt.

This office is truly wonderful. The staff is so kind and friendly. You feel when you leave that…read moreyou have known them for years. Dr. Husni approaches his work with so much knowledge and guidance. He talks through your concerns and gives you advice. I leave there feeling a peep in my step and my confedience is through the roof. Just a little botox or fillers and I feel young and beautiful!

Doctor Husni and his staff are amazing. I have been on a cosmetic reconstruction journey due to…read morereconstruction being required following breast cancer from 2014... This was my third stop. Dr. Husni explained everything in detail, and I knew I was home! I will be undergoing a two part process, and I have already completed the first surgery. When the surgery was running late, I received a courtesy phone call to arrive late and they explained everything in detail. At the surgery location, I was made to feel very comfortable and provided with regular updates. Following my surgery, the entire team came and explained everything that had been done and how the process went. I just received my beautiful flowers from Doc wishing me well! I have also received more than two follow up calls from his staff and one directly from him on the day of surgery... These people really care!

The individual assigned to answer phone and to converse with new patients, gather information by…read moreconducting questions should at the very least be able to have certain skills such as basic professional ability to communicate and ask questions in a way that is not scattered and confusing. Perhaps a seminar in being the first contact over the phone would be beneficial. What I experienced today was insulting and degrading. I will NEVER be a patient there based on this one conversation. I was informed I would have to wait a long time for an appt there because 1. I am not a regular patient of yours and 2. I dont have dental insurance.Not to worry.your rep conveyed to me all i need to know. Thank God my next call was to a much nicer office who wants me as a patient. I will cancel the appt i made with you people today and NEVER want to hear of you again. Please destroy any info i provided to your representative I am not comfortable with your office. Marilyn Skadra

I was here on Monday February 9th, 2026 for a dental implant consultation. Kalyn was very efficient…read moreand polite when asking me about prior dental procedures and what medications I am taking. Dr. Jill Weber was very professional and thorough explaining the proposed treatment plan which included (2) extractions and a bone graft prior to having the dental implant procedure. The insurance person (I didn't catch her name) gave me very detailed information on what Medical Mutual would cover. My only complaint is the bathroom was very dirty especially the toilet. That won't deter me from coming back. The staff I interacted with were all very courteous. I actually live in Willowick not Timberlake.

Dr. Laura is great. Takes time to get to know you. Gets family history ect. Staff is nice and…read morefriendly as well. I've referred tons of people to her and everyone seems to agree she's great. Side note, the decor is interesting. The theme is hats. Paintings, photos, and sculptures of hats are everywhere in the waiting room.

I think both the doctors are amazing and I really personable. The front desk staff needs an…read moreattitude adjustment. Always very rude

I called on 4/1 to schedule a consultation. I was told the scheduler, Mindy, was out of the office…read moreand would call me back on Monday 4/6. I received no message from the clinic. Today I called and Mindy stated she did call me back. If an unrecognized number comes in and no message was left, how am I to know she called? She was VERY snotty, I am extremely unimpressed with the staff at this office. If she is indicative of the kind of service/treatment I would have received, I definitely dodged a bullet.

He is amazing person so caring and takes the time with his patients. His consults are thorough and…read morehe advises best course of action individually. It is a non pressure office and he makes you feel very comfortable.

Dr. Parry and his staff are the best! My mom and sister go to him frequently and he has always…read morebeen so kind and helpful. He is really passionate about his work and treats his clients with the best care possible. He was located at a different office previously and when he left we had to follow him because he is that good! My mom and sister are always saying how amazing he and his staff are. He even has a little puppy at the office, named Stewie! Stewie loves to greet everyone and make everyone feel comfortable and welcome. Thank you Dr. Parry and Staff!

I went in to talk about getting one of the laser treatments for my face and neck. Dr Parry…read moresuggested I should do the Morpheus 8 instead. He gave me an offer that was 3 Morpheus 8 treatments, face and neck, plus included a free cool peel as my last treatment. My first impression of Dr Parry was he was a caring man and cared for his patients. And the girl working for him was such a sweetheart. I made later appointments because I work. 1st visit, I went in and the girl, (I believe her name is Katie, very sweet), put numbing cream on my face and neck. I had to constantly remind Dr Parry that my neck was included. They came and got me and put me in the procedure room. Dr Parry came in, I was excited. Every visit he seemed rushed. Seemed like he took his frustrations of his day on my face/skin. I knew he was going to be aggressive, he mentioned it. But it felt like he was trying to put that machine through my bones. Thank God for the nerve block. This was extreme. When He was done with my face, I had to remind him I paid for my neck. He rushed my neck. The end of my first treatment I felt frustrated. 2nd treatment, I went in, later appointment. The last one of the day. She numbed my face. He did the nerve block shot, left and came back. Then he starts talking to his assistant Katie and me about one of his clients that came in earlier that day all glammed up and he didn't recognize her, she got offended/upset because he didn't know who she was. He told us that because she thought she was beautiful he was supposed to know her. Talk about awkward. After the first visit I really wasn't excited about going in and getting anymore done. And now this second visit was worse, totally something a professional doctor shouldn't be talking about in front of or with other clients. He did my face and was very aggressive on spots I didn't think he should have been on and gentle on spots that he should have been a little more aggressive on. It seemed like his aggressiveness was pinned up frustration these visits were definitely not what or how you think a person in his position should handle procedures or shop talk. Again, he forgot my neck. I shouldn't have to remind a doctor what I paid for. He should know before he walks in that procedure room door!!! After 2 months I kept looking at my face and it seemed like my eyes, cheeks and neck were looking worse. But the reviews say it takes a few months for this procedure to be noticeable on your skin. So, I waited. I wasn't the smiling bubbly self I usually am. I was just like going through the motions. The only thing I genuinely was happy to see in that office was Katie. 3rd visit, a different girl took me into the procedure room. She told me she didn't need to numb me that day. I asked her why. She said I didn't need it. I told her this was my third M8 procedure and they have numbed and gave me shots on everyone thus far. She left and Katie came in apologizing, she numbed my face. He came in gave me the nerve shots and left. Dr Parry and the other girl came in to do the procedure, which he came in sooner this time than any of the other times after the shots. They came in and immediately started talking about ordering things for his office and what they were low on. She had a pad sitting down taking notes, which was fine with me as long as he's paying attention. As he's talking about the stuff he needs, he starts using words like shit and damn, which again is fine BUT they were doing a procedure on a patient. I thought to myself, "Here we go again, just get through this and one more and I never have to come back". As he's doing my face he's repeating one area and not doing overall face. I'm laying there and pretty much can feel the burning because the shots didn't go into effect full force yet. He did one strip down the left side of my neck and that's all he did to my neck and stopped. I was so frustrated by this visit, I actually got teary eyed and thought I was going to cry. My final appointment, the cool peel. I was more excited hoping that would help my skin bounce back from the torture of the last 3 months. I went in, it was over quicker than me walking up into the office from my car. The only time I saw Dr Parry smile was in the beginning when he was doing my consultation. Maybe I caught him on a good day. I just know I will never go back to him. I waited to do this review months later because everywhere I read about this procedure said it takes time and months for the results to become visible. Well six months later and my face and neck look worse. Loose cheek/neck skin. I wish I would have done the laser. I'm sure that would have been much better on my face and neck instead of the pushing down on my skin stretching it. I have never been so disappointed. I do know that my overall experience, I think he did more harm to my skin than anything. Very frustrating experience.