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Santa Rosa, CA

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Jennifer Dawes Designs

4.2 (19 reviews)
PriceyJewelry
Closed • 10:00 am - 5:00 pm

By appointment only

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Jenny F.

Best engagement & wedding ring experience ever! Once my (now) fiance and I decided it was time to move our relationship into the next stage of life, I began searching for rings online. Searching for a ring online is not exactly awesome - until I found Jennifer's website! I knew she was the designer for me, immediately. I wanted rings that were sustainable, beautiful and unique - no blood diamonds here! We are from New York, but we planned a vacation to California and made an appointment to visit her studio in Santa Rosa. How lovely! Jennifer and her team were so warm and welcoming, we felt right at home. We had a good idea of the rings we were looking to create, but we were able to choose the emerald we wanted and contemplated a few different styles, but stuck to our original design. We spent 2-3 hours playing with jewelry and getting to know one another - an experience that we would have never had going to some jeweler in NYC. Jennifer LOVES what she does and it shines through in her work! Our appointment was in mid-October and we had the rings and were engaged by the end of November! They kept my fiance updated throughout the ring creation process and if either of us had a question or vice versa, communicating was a breeze. We purchased both wedding bands and the engagement ring and are thrilled with all of them; they are absolutely gorgeous and everything we could've ever wanted. Thank you to Jen & her team for such a memorable and pleasurable experience. We loved working with you and are totally in love with our rings and each other :)

A beautiful platinum ring, but white gold solder is visible at the bezel, as well as inside the ring.

I am very disappointed with my dealings with Dawes Design. I contacted them to create an emerald, white sapphire, and platinum engagement ring. I do not feel the ring she made for us has the value and craftsmanship that should be associated with a $13k ring. I feel this is a case of "buyer beware". I contacted Jennifer spring 2012 to create the ring. In my excitement, I did not get a breakdown of costs or stone value, but accepted the $13k price tag. This was my mistake. I chose Jennifer because she does have beautiful designs and because she claims to use environmentally friendly materials from ethical sources. The contract was negotiated over the phone and by email, but was never summarized in a formal document. From email, it is clear that the ring was to be: -platinum -contain 1 large emerald flanked by 4 white sapphires -have flush-mounting for the stones and be very durable as my fiancée uses her hands a lot -be created using ethically sourced and environmentally friendly materials When the ring arrived, 1 week before I was to propose, the ring looked fine. It was not accompanied with any documentation or appraisal, just the receipt and what I felt was a cheap box. Initially we loved the ring. 2 months after our engagement, when the excitement settled, we began talking about getting insurance for the ring. This is when the flaws in the ring started to show. The platinum bezel had been soldered on with white gold that was now turning yellow, the emerald was cracking, and one of the sapphires was chipped as it was set in a way that did not protect the stone. We obtained 2 appraisals from accredited appraisers who valued the ring at $5775 and $5500. This prompted a series of emails back and forth between Dawes Design and us. The concerns we had were 1) white gold solder - this was to be a platinum ring and the use of white gold solder was not discussed, revealed, or authorized by myself. We didn't think it looked good. In speaking with other jewelers, white gold solder in a platinum ring is generally frowned upon. My understanding is that in the UK, a ring would not be allowed to be stamped PLAT if it had white gold solder. 2) The reported use of ethical and environmentally friendly goods - We received no certificate to confirm these claims. This was a big thing for us, and we feel we had no proof of this. 3) value of the ring - By contacting her suppliers, we found out that the value of the stones was less than $300. I would never have paid $13k for a ring with such cheap stones, had I known. 4) craftsmanship - the ring, 3 months later, was already showing signs of damage. The choice of setting for the stones made this an inevitable reality, and was interpreted by our appraisers as being a sign of poor craftsmanship. Our communications with Jennifer ended abruptly. We were emotional in our words, and we received a letter from her lawyer notifying us to cease and desist any communication with Jennifer on this matter, or we would face legal action on the basis of slander, or at least that's how I understand it. We contacted a well established appraiser in California, near where Jennifer works, in case there was a local bias. We received a detailed report with an assessed value between $4100 to $6200. She also pointed out many of the same flaws with the ring. She did not contact Jennifer in writing her report, but did contact a local artist to ask about some local "going rates" and practices. At this point, we contacted the JVC. They seemed sympathetic to our story and advised us to have the ring appraised by one of the appraisers that Jennifer had suggested when our conflict arose. We did that and received a value of $5,100, and they too pointed out many flaws. The JVC then stated that they wanted Gail Levine, the Executive Director of the National Association of Jewelry Appraisers to view the ring. According to my understanding of the report, since this is a unique, one-of-a-kind ring, the replacement value is the cost that Jennifer Dawes would charge for the ring, as she is the only person who could create it - $13,600. I can't argue with that logic. At this point, we were advised to give up. I contacted Gail Levine personally to ask her about the use of white gold solder in a platinum ring. Her reply surprised me - because of the NAJA Code of Ethics and some other standards, she could not respond without the permission of her client, Jennifer Dawes. Her client! This made me feel quite upset with the whole process. We feel we have been taken advantage of. We have listed the ring on eBay for $1000 in the hopes of getting some money back. My advice to anyone buying a custom ring is to get the cost of the ring justified up front. Get a written contract that clearly states what materials will be used, and do not accept the ring without an appraisal and supporting documentation. I am writing my feelings and experiences so that others may be avoid the same pitfalls I had.

Jenny H.'s engagement stack
Jenny H.

My fiancé has many attractive attributes, not the least of which is that he's related Jennifer Dawes! So I'm the thrilled, spoiled owner of several beautifully crafted Dawes Design pieces. The most exquisite of these, and most cherished, is my recently acquired engagement stack. The 18k gold Hewn Rose Cut Diamond Solitaire Ring and two Hewn Triple Rose Cut Diamond Jackets are the perfect representation of our union. We're a blended family of six, coming together later in life. I love that the recycled gold and hewn texture nod to that experience. Raw materials with a little history and texture. Then one lively little diamond for each member of our family, bonded together. It's a privilege to own a piece where each stone was hand-selected and each curve crafted specifically with our family in mind. And Jennifer's commitment to sustainable, responsibly sourced materials means I can wear that piece with an easy heart. For me, that personal, conscious hand is what turns gold and stones to treasure.

My Jennifer Dawes ring stack

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Review Highlights - Jennifer Dawes Designs

“I love that the recycled gold and hewn texture nod to that experience.”

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Mark Allen Jewelers

Mark Allen Jewelers

4.9(70 reviews)
2.4 mi
•$$$

Mark Allen Jewelers has my full trust--no questions asked. I walked in on a whim and had the…read morepleasure of speaking with Felicia, who immediately made me feel welcome, heard, and never rushed. My husband and I have been married for over 12 years, and we had been talking about redesigning my wedding set for quite some time. Felicia was incredibly helpful in guiding me through the process, helping me narrow down what I wanted--and just as importantly, what I didn't want. She was also very mindful of my price range and never showed me anything over budget. In fact, she often kept me under budget, which made the experience even better. Mark was also wonderful and very helpful throughout the process. When I felt stuck or overwhelmed by all the different settings, Mark and Felicia were patient, supportive, and helped me get back on track. Looking at so many options can be overwhelming, but they made the entire experience feel easy, enjoyable, and truly special. Since I wanted my husband to be there for the final decision, we came back together the next day. Even though I thought I had already found what I wanted, something still felt like it was missing. In true overthinking fashion, I decided to start over--and Felicia could not have been more patient with me. I never once felt rushed or pressured; I could genuinely tell that she wanted me to be completely happy, no matter how long it took to find the perfect set. When I finally found the one, I started crying because I knew it was meant to be. Mark chimed in and assured me it was beautiful and that he would find "the perfect" stone for me. He was not kidding!! Wow. About a month later, I couldn't stop thinking about adding a hidden halo. Although I felt a little silly calling weeks after we had finalized the design, I reached out to Felicia, and she was once again so kind and reassuring. Between Felicia, Mark, and A. Jaffe, they made my dream ring a reality. It took a little extra time, but it was absolutely worth the wait. When I went in to pick up my rings, Mark and Nate helped me, and they were just as wonderful. They truly make such a great team. The experience felt so natural and personable that it quickly became about more than just jewelry--it felt like working with people who genuinely cared. I will forever be grateful for the entire experience and for my flawless new bridal set. Thank you all!

After posting this review and a similar one on The Knot, I was informed that the owner, Mark…read moreAuerbach, formally disputed my review in an attempt to have it removed. That speaks for itself. Rather than acknowledge or apologize for his behavior, he chose to challenge the feedback. During my visit, alcohol was present in the store and referenced as part of the customer experience. Combined with the way my concerns were handled, it contributed to an environment that felt unprofessional and uncomfortable. A high-end jeweler should be able to handle honest feedback with professionalism, not defensiveness or intimidation. Mark Auerbach still owes me an apology, and more importantly, future customers better treatment. I spent over $9,000 here and expected better. Customers should feel respected when raising concerns. Unfortunately, that was not my experience.

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Mark Allen Jewelers
Mark Allen Jewelers - Stunning engraving

Stunning engraving

Mark Allen Jewelers - She's perfect! Can't stop staring at her!!!

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Darcy's Fine Jewelers - Platinum 2 carat antique cushion cut diamond ring

Darcy's Fine Jewelers

5.0(38 reviews)
2.4 mi
•$$

Based on the great reviews here on Yelp, I brought in one ring to be re-sized and another ring that…read morehad a decorative part in the center of it broken off and lost. Greg Darcy was very patient in helping me decide how to replace the broken part of that one ring and did a great job in re-sizing the other ring. He was also honest with me about the broken ring. I thought it was solid silver but he told me it was silverplated brass. Thanks to him, I now have two rings that I can wear again. I highly recommend consulting with him for all of your jewelry needs!

I've had dealings with many, many jewelers, but my recent experience with Greg Darcy tops them all!…read moreI contacted him because I needed his help with a flawed wedding ring setting; three separate diamonds had fallen out in a 12-month period so I knew there was something wrong. He confirmed my suspicions and suggested an alternative setting. Here's the best part: I had brought in a bag of random loose diamonds with me that I had been accumulating over the last several years. In addition to the stones already in my original (flawed) wedding band, he was able to sell/trade all of these diamonds in order to provide me with TWO identical wedding bands! And, he did so at an unheard of low price! The rings are spectacular! If that wasn't enough, as a bonus he took a diamond necklace of mine that had been sitting in my jewelry box (unworn) for 2 decades and transformed it into a stunning set of diamond hoop earrings! He is amazing and loves to give new life to old and forgotten jewelry. You can be sure I'll be going through my jewelry box again to see what other magic he can perform! I'm so impressed with his professional but personal customer service. Greg is such a nice person and I 100% recommend him for all your jewelry needs!

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Darcy's Fine Jewelers - Hi, I'm Greg Darcy and I look forward to meeting you

Hi, I'm Greg Darcy and I look forward to meeting you

Darcy's Fine Jewelers - Greg in his office space

Greg in his office space

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Gold Rush Jewelers

Gold Rush Jewelers

4.2(101 reviews)
7.8 mi
•$$

I received a custom order silver ring I'd purchased. I did not size my finger correctly due to my…read moreown over-approximation of my abilities, I thought it was much larger. Some people say this is common for men, hehe....I digress. I investigated online for how feasible and financially palatable a feat of this magnitude might be. The results provided by Google were optimistic, as they usually are these days due to the AI backed search engine....they know what we want. Possibility, hope, reasonable customer service. Due to my location during my sleuthing; I was directed by my hopeful companion, Google, to the jewelry store in my immediate proximity. Four minute drive...hell yeah brother...I'm in the truck and on my way. Seemingly assured of my abilities (again) that the first option, despite negative reviews, was gonna be a sure-fire no casualties mission. But lo, there was collateral damage, there was a crushing of childlike joy, obliteration of ego...folks....I'm talking casualties. I entered the scene of the crime, sunglasses on, ridiculously large ring in hand, likely sweaty due to palpable anticipation. The scene....a jeweler....the crime....murdering newfound internet given expectations revolving the reworking of fashionable metal....the victim....an idiot....me. A woman greeted me, gruffly, I explained what had to be done as I set the ring upon the countertop. Retrieving it for a closer look, she said, "I can't do it." I, visibly crushed, asked whether she knew anyone in the area that might be able to handle the scope of work. Her reply......."No one......" Seeing that I would receive no assistance here (damn you Google), a quick-step heel turn maneuver was successfully accomplished, and I retreated out the door after a brisk, "Then I suppose we are done here." She mumbled something about her tool being too small and not being able to cut through the thick band, but I was already gone. Sunglasses still on face....pretty cool.... Returning back to my sanctuary I was reeling from this massive blow to my world. I took the initiative once again; of petitioning the big G for an answer. It gave me one, and like from the heavens, I heard the trumpets call.......and they tooted out in capital font.....GOLD RUSH JEWELERS.... Not wanting to potentially waste valuable fossil fuels I employ to power my steel steed, dubbed The Vessel. I elected to type an electronic letter to this magnificent empire that ruled the north bay with a golden fist. It was not a grand communication, and I had no envoy to send but the current of the interwebs to word of this quest. Almost immediately, a mysterious figure who identified himself as Rick, answered from the nether. He told me that this could indeed be possible, but that I must send him photos of it in order that he gather a more complete understanding of just how thick this silver band was. Once his eyes set upon them, he advised me that one of his stalwart metal magicians nearby must be consulted posthaste. Unfortunately, the hour was late, and the shadows had gone, replacing the world with darkness as opposed to light. Their Rohnert Park location was closed....it was 9 o'clock....completely reasonable. I showed up, precisely at the time that Sir Rick passed to me, in order to encounter his wizard before the mobs showed up to plead that his miracles be worked on their own accessories. A very kind woman named Kat assisted me, and upon having me try on several ring measurements, we found one that suited my fit best. She did warn me that it may be difficult and may not come out perfect. Then she floated into the back with my ring, after a brief conversation with an unknown voice, the Conjurer Steven emerged. The conversation was fruitful, Steven said he would attempt it and do his best. He said that there was a possibility the transformation would destroy the ring. I said it was no use to me in its present shape, and that I would sign whatever needed to release liability over them. They let me know that it could take close to a week before it was attempted, but that it could end up being tended to quicker. The undertaking was still plausible, and with happy faces, we all went about our day. I saddled up the truck again and gallivanted off to work. Difficult first few hours of the shift, but then my cellular telephone device shattered my concentration. An unknown number was calling, I let it go to voicemail, I like to screen my calls. Spam....but wait Steven left me a voicemail. The job was done and I was free to retrieve the ring at any time. The work day ended and I sped off into the north, not using the freeway due to the peasantry clogging vital arteries. I'm a backroads kind of dude, never see me coming. Too many words to post. Great experience though from all staff, Kat and Steven are amazing.

I have been coming here to get my jewelry resized for the past 2 years and I leave in AWE…read moreevery-time!! The turn around is extremely fast and they offer very reasonable pricing!! Thank you so much for being so welcoming!

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Gold Rush Jewelers
Gold Rush Jewelers
Gold Rush Jewelers - Resized

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Resized

Coddingtown Jewelers

Coddingtown Jewelers

4.3(26 reviews)
3.0 mi
•$$

My husband wanted to buy me a new 3-stone diamond ring for our 25th anniversary. We searched…read morenumerous jewelry stores, as well as online sites and distributors. Once all of our research was completed, we decided to purchase from Coddingtown Jewelers... and we are SO GLAD we did! Mark and his entire staff were tremendous in helping us find exactly what we wanted. They did not have an exact match for what we were looking for in the store, so we basically built a ring from scratch. Brenda was especially helpful in getting us the perfect setting for the ring (3 large stones, along with 4 smaller stones channel set into each side of the band. Then we started the process of choosing the exact diamonds for the top of the setting. Mark and Brenda worked tirelessly and brought in diamonds that met our specifications. Unfortunately, as many of you know, the quality of diamonds within a certain grading (GIA, EGL, etc.) can vary quite a bit. When a new set of diamonds would come in, they would call us immediately so we could come and take a look. Other times, if they got something in that they knew wouldn't meet our standards, they called and told us that they were going to send the stones back because they knew we wouldn't like them! We went through approximately 2 dozen diamonds before we found the PERFECT set of stones for our ring!!! Then Mark had their in-house jeweler set the stones and finish the ring. Once this was done, Mark called and we went in to pick the ring up. We had already seen the setting, and the individual stones, so we knew we were going to like what we were getting. But when we got to see the fully assembled ring, we were ecstatic! It was absolutely perfect... Perfect symmetry, color and clarity, and it looked absolutely beautiful! So, you might be thinking that we got price gouged for all of this work and custom building a ring, right? ABSOLUTELY NOT!!! In fact, when all was said and done, Mark worked out a price that BEAT every other jeweler or outlet that we were considering! When you consider the product we got, we got a much nicer ring, with MUCH nicer CERTIFIED diamonds, for far less money than we would have spent everywhere else. And, he gave us top dollar on our trade-in for the center diamond from my original wedding ring (2-3 times more than anyone else was going to give us!) So, just because Coddingtown Jewelers is in a mall, it's not a "mall jewelry store". Mark and his staff make sure that they treat you with kindness and respect, they will work with you on a fair price, and you know that they truly care about you as a customer. We were so happy with our experience that we took my old wedding setting and had a new Sapphire put in as a center stone. They got a perfect stone for us, did a great job setting the stone, and gave us an EXTREMELY fair price for doing it! We cannot explain enough how EXTREMELY HAPPY we are with these transactions, and with Coddingtown Jewelers! Mark, Brenda, Melissa and all of the employees at Coddingtown Jewelers are absolutely fantastic!!!

Five stars for Mark behind the counter. Super friendly approachable he got me taken care of and…read moremade me feel super welcome. Definitely will be back.

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Coddingtown Jewelers
Coddingtown Jewelers - Custom coffin shaped black diamond  ring.

Custom coffin shaped black diamond ring.

Coddingtown Jewelers

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Bennett Valley Jewelers

Bennett Valley Jewelers

4.4(44 reviews)
2.1 mi
•$$$

The absolute best jewelry experience I have ever had! I went…read moreto Bennett Valley Jewelers in Santa Rosa with a particularly difficult project: mounting a ring and building a completely custom setting for it. After choosing the style I wanted, I turned the project over to the incredible team there. Ty Visscher, Joanne Oropeza, and Chan McClish went straight to work. Custom work is inherently tricky, and because I am incredibly picky with an exact vision in mind, it took a few fine-tuning adjustments to get it just right. What blew me away was their unwavering dedication--they didn't hesitate to rework the design until it perfectly matched my high expectations. They are a team that is genuinely not satisfied until you are completely satisfied. The final piece came out absolutely outstanding--it is gorgeous and exactly what I was looking for! I cannot commend them enough for their incredible patience, kindness, and flawless customer care while looking after me to get this perfect. To top it all off, I got a very fair and good price for the massive amount of meticulous work they put into it. They have earned a customer for life; I will never go anywhere else for my jewelry needs. If you want a team that truly cares about your happiness, see Ty, Joanne, and Chan! - Tim

THE BEST all around jewelry resource! I had been told that my 25 year old sapphire sapphire…read moreengagement ring could never be restored without recutting to remove minor nicks and scratches. Well BVJ took it in hand and polished and buffed and did whatever and I have an absolutely brand new looking ring!! Many happy repairs and purchases! Highest recommendation!!!!!

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Bennett Valley Jewelers - Absolute Stunner!!

Absolute Stunner!!

Bennett Valley Jewelers
Bennett Valley Jewelers

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Jennifer Dawes Designs - jewelry - Updated November 2026

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