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    Jenner Custom Framing

    3.0 (2 reviews)
    Closed 10:00 am - 3:00 pm

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    6 years ago

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    6 years ago

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    Ask the Community - Jenner Custom Framing

    Creative Encounters - Creative Encounters 18 Main Street Keene NH EXTRAORDINARY FRAMING & OTHER COOL STUFF

    Creative Encounters

    3.6(8 reviews)
    42.8 mi
    $$

    I really love this shop!! They have a great selection of arts and pottery as well as art supplies…read moreand custom framing. They woman working in the store were just incredibly friendly and helped us out with everything we needed. They were also really nice to talk with as well. I was so surprised to find Yixing Teapots and cups in the store as well. They were authentic and the prices were great!!! Stopping here really made our day!!!

    Our experience was disappointing. We had to have the patience of saints to get the owner to be…read morehelpful about making any effort to fix the mistake the shop made. When we asked that the loose slip of information on the back of the poster be attached to the back of it after being mounted in the frame, the owner said they do that routinely, so not to worry. We even heard her instruct the employee putting the measurements in the computer to include that the slip should be attached to the finished back of the frame. We saw him enter that request, so we were confident they would follow the instructions. Except they didn't include our item, and didn't return it to us, and they still can't find that slip of information, which must have been discarded. Instead, they attached a colorful sticker identifying the shop, and also a sticker about the special glass. We stopped by last week to inquire the status, because we hadn't heard back in over a month. The owner was ever so breezy about how she'd just have a look in the workshop to find the item, as if it was a trivial matter, but after 10 minutes she still hadn't returned, so we left after providing our phone number yet again to an employee. Finally, someone called today to say that the owner found some information for us online and will mail it to us. It's a small printout about the image. It's a nice gesture. It would have been nicer if the owner had expressed her regret for what happened, and if she had given us her assurance that this wouldn't happen again, and if she had explained how it is they included their own material on the back of the poster, but not ours. The employees in the front of the store are particularly pleasant and helpful, so I am surprised the owner wasn't more solicitous. Please think twice about handing this shop any provenance about your artwork. If the owner simply had apologized for the mistake, we might have been inclined to give the shop the benefit of the doubt in the future. But without having received an acknowledgement that they are sorry this happened, we will take our framing elsewhere. We will miss the shop's great selection of unique greeting cards, but feel we should shift our shopping elsewhere.

    Photos
    Creative Encounters
    Creative Encounters
    Creative Encounters

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    Truly Yours Custom Framing

    Truly Yours Custom Framing

    4.6(8 reviews)
    47.0 mi

    This business carries an abundant selection of frames and Brenda (the owner) has an extensive…read moreinventory of beautiful quality frames (ranging in style, price and colors) which she wisely leaves out around the establishment so that the customer can help themselves and select a corner and place it against their artwork to see what may look best (unlike so many other businesses who keep all the frame samples behind the register and you have to point to the staff to give you each individual piece to test (which can take hours and frustration in the art of pointing), not to mention annoyed customers who are cuing up for the same thing behind you. Brenda is a wonderful businesswoman, very professional, friendly, competent and cares about her customers, willing to spend time with each client to address their individual requirements. Each time we bring our artwork, there are other customers picking up their framed pieces, in awe her gorgeous work. This has very much been our own experience with her as well. Her pricing is appropriate for the amount of effort she puts into all the work. Despite how busy she is, she always responds in a timely manner to any inquiries which is deeply appreciated. Highly recommend and the only trusted place we go to for framing our artworks.

    Excellent work on framing, however, better customer communication/service is needed when the…read moreframing order is completed. Owner takes your phone number and email, but she does not let you know that your order is ready for pick up. She says she "tried several times," but I do not believe that is the case. I definitely would have received the texts or emails. I had to call shop. I also had to call her about my last order! Recommendation: Pay minimum amount due when your order is placed. If you pay in full as I did, there is little incentive to contact customer.

    Photos
    Truly Yours Custom Framing - Honeymoon (Couple) - (framed needlepoint) - cross-stitched by Hiraeth Ceramics: https://hiraethceramics.com/product-category/needlepoints/

    Honeymoon (Couple) - (framed needlepoint) - cross-stitched by Hiraeth Ceramics: https://hiraethceramics.com/product-category/needlepoints/

    Truly Yours Custom Framing - Lady w/a Horse (framed needlepoint) - cross-stitched by Hiraeth Ceramics: https://hiraethceramics.com/product-category/needlepoints/

    Lady w/a Horse (framed needlepoint) - cross-stitched by Hiraeth Ceramics: https://hiraethceramics.com/product-category/needlepoints/

    Truly Yours Custom Framing - Distressed frame in forest green

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    Distressed frame in forest green

    Inkberry

    Inkberry

    5.0(2 reviews)
    38.0 mi

    The owner of Inkberry is possibly the most knowledgeable framer in the area! Ron is a joy to work…read morewith . His inventory is amazing, his talent is so helpful when it comes to choosing the right mat colors or the perfect frame. Maybe you want a print of your favorite original art work. He is your guy!!!

    Very high quality framing at reasonable prices. The emphasis here is on simple frames that present…read moreprints, photos, art work in a compelling way without the frame distracting from the work being displayed. Inkberry's results are of museum quality. A lot of subtle but important aspects of framing are glossed over by many professional framers. Things like the careful selection of the correct color and type of matt or the appropriate type of glass. Inkberry pays a lot of attention to these details and they make a big difference. Ron Yantiss, the proprietor and sole employee of Inkberry, has been framing for thirty years and his decades of experience are reflected in his work and judgement. It the kind of place that you would expect to find in Boston serving art dealers and museums but not expect to find in New Hampshire. Inkberry does a lot of work for local artists and local museums. Inkberry's prices are reasonable, in line with what you would expect to pay at a reputable custom frame shop in New Hampshire. This is not a snooty place. Ron will frame anything with equal skill and equanimity. Inkberry's specialty is actually digital image processing. They can scan an old photo, digitally correct it and print it in any size. They can digitally merge scans of photos into one seamless image. Anything that can be scanned, can be enlarged, enhanced, corrected and printed in any size up to 36"on a wide variety of papers by them. High quality digital processing requires expensive complex software and sophisticated technical skills. Inkberry has them both. The quality of their digital work is high and the results are excellent. I have a digitally merged panoramic photo of the center of Keen dated 1905 that Ron created by merging several old photographs. You would never know from looking at the photograph that it was a composite photograph. Over the years. Ron has done more than twenty pieces of work for me. I'm happy with all of them.

    Jenner Custom Framing - framing - Updated May 2026

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