Would not recommend. We had a vacant rental property that needed electrical work done before we could move tenants in. So getting this scheduled and done extremely quickly was very important. On October 17 I reached out to ask them a few questions about their quote. I sent multiple emails (4 to be exact) and called a few times, and didn't receive a response back from Tyron Jenkins until October 22, which was already 5 full days wasted. I was about to go with someone else, but we saw we would get a military discount, so I decided to continue on with them. I sent another email on October 23 with a few additional questions that I wanted to clarify before scheduling. Again I called multiple times and emailed again on October 25. Still no response. I called later that day and spoke with the receptionist who answered my questions. I raised my concerns that the lack of communication had not been great so far and that I hope this doesn't reflect on him or his work. She reassured me that it would not. Then we talked about scheduling. She said he could start November 5th. Which was a week and a half away. I really didn't want to wait that long but I know contractors have things scheduled and there wasn't much I could do about it. I said let's do November 5th. Asked her about next steps - would I get a confirmation email? What time should we meet him? Etc. She said he'd be in contact to let us know about the meeting time closer to the date. I insisted on her sending us an email in writing that he would start work November 5th because I was starting to get anxious/hesitant at this point. She again sent a confirmation email and apologized about the missed emails/calls. Phew. All was settled... or so I thought.
On November 1st, I received the following email from Mr. Jenkins: "Rachel, Thanks for your consideration is us doing your electrical work. However I have run into some employee issues over the last week and will not be able to perform this work. I would rather inform you now and then not be able to perform later. Sorry for any inconveniences this may cause. I appreciate the opportunity to work for you guys. Thanks"
Are you kidding me? He didn't even offer a time to reschedule or ANYTHING. And didn't even call us to apologize - just an email basically saying he couldn't do the work anymore. I was furious. I wasted an entire TWO WEEKS... WAITING... my property is vacant and I am losing money without rental income. Now I have to go get quotes all over again and get someone else scheduled! This will delay me by at least another 1-2 weeks!!! I can't believe how much they wasted my time and how unprofessional they were. I should have trusted my gut.
It strikes me as odd that he didn't want to reschedule or delay the start date. Mr. Jenkins quote came in the lowest by far. What I THINK HAPPENED is that he realized he underbid the project and wouldn't make enough off of it. So he just decided not to do it at all.
I'm extremely unhappy, frustrated, and pissed off at how this was handled. You all cost me at least 3 weeks of time... time in which I am paying for mortgage and holding costs on a property that I NEED TO GET RENTED. Will not work with Jenkins again. read more