It's a good laundromat and they're always helpful. A reliable place…read more It's very convenient and local

Don't go here! I had two bags of laundry, and wanted there…read moreservices. Two laundry cost me about $100, which was fine cause I did have a lot of cloths. But, I swear they barely used soap cause none of my cloths were clean! I have kid who have minor stains in her shirt and just dirty. Not a single stain went away and even cloths weren't clean. I could tell they barely used detergent! Horrible never again! Total waste of my money.

Best place in the area to drop off your laundry! They work hard and care about their customers…read more I've picked up my clothes and the man has been nice enough to carry them out to my car. TIP: CASH ONLY

Uncomfortable Experience and Concerns About Customer Safety…read more I visited this laundromat at 13863 Queens Boulevard in Jamaica, Queens, and left feeling uncomfortable and concerned about my safety. During my visit, I became concerned about the situation involving clothes being held for unhoused individuals. I asked an employee whether this was a normal practice at the establishment because the situation made me feel unsafe. Rather than receiving a clear explanation or a professional response, the employee stared at me without much expression and stated, "I don't understand." I found this interaction dismissive, especially considering that I was attempting to communicate a genuine concern. I then firmly explained that once my wash cycle was complete, I intended to leave and dry my clothes elsewhere. Customers should be able to use a laundromat without feeling uncomfortable when raising reasonable questions about their surroundings. I would have appreciated a more attentive, respectful response and a clear explanation of the situation. I hope management takes this feedback seriously, reviews how customer safety concerns are addressed, and ensures that employees communicate with customers professionally and respectfully. Based on this experience, I believe there is room for improvement in customer service and how concerns are handled.

and dry cleaning ! !…read more Integrity. It's odd to use the word "integrity" in describing a laundry service, but Green Spin is so much more than just a business that cleans our clothes. I don't know that we'll ever be able to share with future generations what those first months one year ago this week were like, but we didn't know what it was that killed us when so many were becoming sick and dying, we didn't know how COVID was contracted or spread, and everyone shut down ... except for a one or two businesses. (Absolutely no blame from me to anyone who shut down at all ! We still don't go out, we still get everything delivered and only go out once a week to Food Story Natural Market to get flowers and staples.) We still needed to do our laundry. We were blessed with being able to work from home immediately, and we had to appear on camera for business meetings, for church meetings, for counseling sessions, so we were changing clothes as much as normal. Plus, we were also cleaning more than ever, because we were home all the time, so there were separate bundles of cloths that had been in bleach and rinsed and dried. Then the seasons were changing, so we had dry cleaning too. The laundries by us shut down, for a long while, God bless them, not pointing a finger at all. There was one local place who opened about a week later, but he was overwhelmed, and the worst thing was, he wasn't terribly kind (again, no harm, no foul). He also used an app that charged you at the time of booking, but then he'd cancel for no reason, or close because of an outbreak, or just forget ... and it was a small nightmare to get the money back when he'd cancel on you, and then he'd get very defensive. We've lived in this area for 20 years now, and I had always seen George in the Green Spin van and always thought, what a luxury ! not having to haul the laundry to and from ! and I figured it would be massively expensive. Guess what, it's not. It's no more than dropping off your laundry (if you meet the minimum), and you get a relationship with a beautiful local family who takes pride and care in their ability to offer essential services to their neighbors. What a blessing. Their dry cleaning service is also a miracle. I've written before about how hard it was on the east side of 31st Street to find someone who would dry clean things. (We moved to the other side of the tracks three years ago from 20 years at 21st and 21st.) They would refuse the business and tell us our items should be laundered, like heirloom linens, bathmats that fade or with rubber backs that crack, expensive shower curtains. The first time I gave Green Spin a bag they didn't blink, the prices are absolutely reasonable, they came back gorgeously cleaned, and the best thing is, they come to your house with a kind word and a smile, with a text, with an email, and these days I don't know one thing that means more than that, that family feeling, that feeling of being cared for by your neighbors. Just one more reason we've always loved living at the end of the N. You couldn't be in better hands. All thanks to the entire Green Spin family.

I have been coming here for years and recently noticed that all of the washers spin cycles are…read moreleaving clothes heavy with water. This requires me to pay more for the dryer and is subsequently harder on my clients the longer they are in the dryer. I do not recommend this place.

Decided to try out the drop and wash laundry service for my child heading back to college and o…read morelike the outcome of the clothes! Nicely greeted yesterday when I dropped off and clothes were nicely folded and smell good I also like the sticker that lets me know who took care of my laundry as well Will be back...I think this is my new spot!

Problem: they have a minimum charge of $30 plus $2.50 for a fuel charge. So if you give them any…read moreamount of laundry, let's say 8 lbs., at 1.70 per pound, that would total $13.50. But they will charge you $32. Now I am referring to the pick up and delivery service. They have a laundry bag that you must purchase, it is not free like other laundry services. That bag can hold between 20 and 25 pounds. So if you give them 20 pounds at $1.70 it would be $34. So if you decide to use them, be smart and fill the bag to its capacity. I am using another service that charges you only buy the pounds of laundry, you submit. I had a laundry once that had a $10 minimum charge which was realistic if you submit it under 10 pounds to them. But this charge of $30 minimum by this company it's not cost-effective for a single person. Remember, if you use them fill that bag to the top.

Came here to drop off some items for dry cleaning on a Wednesday morning around 7am and I love the…read morevibe of this neighborhood in the early morning... it's so refreshing. The street parking was easy and there's a dog park nearby. The customer service was friendly and helpful. I wish they have a price chart for all items but the cashier said they don't and it's based on their experience, which makes no sense. The customers should have the right to know what their items will cost ahead of time. The throw blanket was $45 and the cropped trench jacket was $24.50. Dropped off Wednesday morning and pick up is the following Tuesday afternoon. Pay cash to avoid 3.5% credit card fee. I like how the cashier was honest and told me I can throw my throw blanket in the washing machine due to its material, which I agree 100% but I wanted the furs to be fluffy so opted for dry cleaning.

Great cleaning, friendly service, and reasonable pricing. Can't really ask for much more.read more

DO NOT GO! Coin machine has been out of service for months…read morenow. Machines are old and dirty. Tried to do laundry in the evening, attendant was even there and watched us start our load at 9:30 pm. Come back to take it out of the dryer, whole shop is closed. Tried calling the number on the sign only to be told I have a wrong number. Now I am stuck without all my clothes until the morning when I will have to redo them. What a horrible company, never going back thankfully another laundromat worth a damn is down the block

Today I did my clothes there as usual. None of the coin machines work so bring your own quarters…read more The 2 medium sized machines are out of service, as are a couple of others, just as they've been for weeks. But today I wasted extra money to use the dryers because one of them did nothing. My clothes were as wet as they were before I put them in there. What is wrong with this place?

You don't need to be a genius to know how laundromats work now. It's a business. There are no…read morequarter machines anymore, kiosks are available to us now that accept dollar bills in exchange for a $1.00 Laundry debit card to use on each washing machine. Dryers are FREE here and I appreciate that they have committed to this as a part of the service. A laundry attendant will start the dryer for you once you are ready to dry. Since moving to the area from a private home equipped with a washer and dryer, I had to do careful research on where to launder my clothes. I'm extremely picky about how laundry is done. I do not trust dry cleaning services. I've tried it once in life and the results were a joke. They offer laundry delivery service here with their cute vans. This place is modern and clean. A tip that's helpful: For the best wash, do not over stuff the machines. Your clothes will appear as though they've never been washed. Be smart. Don't be cheap. Splurge the extra $1.50 for the appropriate sized machine. The attendants are very kind here and knowledgeable. I've been coming for 2 years now.

When I first used their services, I loved it. The app was efficient and my laundry was done…read moreperfectly. However, I used their services several weeks ago and I am missing 6 pairs of my pj's. 2 pairs are beautiful satin pj's which were very expensive and the other 4 pj's although not satin are of excellent quality and were pricey as well. I have called several times and every time I called, I've reached someone who doesn't speak ANY ENGLISH and is beyond unable to communicate with English speaking costumers. Also, I was unable to use the app and unable to use their website (no fault of my own. They are having problems with both) so as a result I had to verbally give out my credit card information! Never will I do this again because ever since this situation, I've been dealing with fraudulent charges and my card had to be blocked by my banking institution!!!!!! In the future I will stop being lazy and just use my own washer and dryer! Avoid this place at all cost!!!!

I love this little laundromat, spotlessly clean, super friendly staff. It's very small, but it…read moredoesn't take long to know when it's not crowded. Cheap machines, and no bugs (can't say the same for other nearby laundromats..........) I wish I hadn't moved out of the neighborhood! This place knocks the socks off the laundry joint near me :(

The Korean couple that own this place are the best! They're so sweet. Pricing is normal for this…read morearea and my clothes are always nicely cleaned. They do a lot to present your clothes nicely (eg cardboard in the collars and hanging lined pants unfolded) but they also take special requests. They accept all the paper and plastic packaging for reuse. I've been using them weekly for 3 months with no missing clothes, buttons or other damage. Excellent dry cleaners!