This guy is a wizard, maneuvered flatbed around a corner that AAA and another tow truck both said…read morewould be impossible, with ease, and then was able to trick our completely bricked AMG GLE 63s into going into neutral so he could get it on the flatbed without having to use dollies or damage it in any way. Extremely experienced guy, I couldn't be happier, will be seeking him out personally the next time we have any kind of towing need for our AMGs!

Cedric came to my house in a timely fashion. Very polite and professional…read more Took car of towing quickly. Donna C.

Had an oil change today, they did good work and were professional. They told me over the phone the…read moreoil change was going to only be $50 over the phone but I spent $94.34 after all was said and done. On the bright side they also checked the PSI on my tires, inspected my breaks, windshield wipers, battery, fluid levels, turn signals, and lights. Overall they did good, I was disappointed in the higher price than what was given to me on the phone but they inspections did help make up for that. Maybe the higher price was due to the fact my car uses synthetic oil. They are still cheaper than Mr. Tire which charged me around $140 plus for the same thing back in November 2024. I would still recommend them over Mr. Tire.

This is the WORST auto shop i've ever been to in my life! I had my car towed there for repairs, the…read moreowner/mechanic quoted me the price for what he saw was wrong. I was on my way to vacation so i paid up front for the parts and it was agreed that id pick my car up when i got back. He said the timing belt and water pump needed replaced. The price total was $550. When i got back, i called to pick up my car. He then told me my total was $711!! He said they fixed some other things, and i said "Was that neccessary and do you always do that without consent?" He said his secretary got my consent. UNDER NO CIRCUMSTANCE IS THAT TRUE! She and i only spoke of a timing belt and water pump. I stay on top of all my affairs, im slightly OCD about it. In fact when i spoke to her she had the nerve to keep telling me she told me and i said ok, even tho i told her she never mentioned the extra stuff, ever!. So i sucked it up and paid the full balance to get my car back. To my surprise my car was running worse than ever!! It was very loud, and vibrating. Took it back to the shop and he said it just needs to break in the belt. ?? REALLY?? Over the next 2 weeks it did not improve. I was so upset i refused to take it back there again. So i took it to the shop i bought my car from that sells cars and fixes them. It turns out they had the timing belt on crooked, it was off by an inch! This was making my car do these things. I paid $200 to have it fixed AGAIN, and it now runs like new. With no thanks to Hanes Automotive. For this fiasco i paid over $1,000 to replace a timing belt and water pump. What a rip off from Hanes Automotive! BEWARE!

Absolutely recommend Jacob H. West Services. Had my vehicle (2013 Ford Explorer XLT) towed to his…read moreshop after my vehicle stopped running and then subsequently would start but would cut off. Personally thought it was the fuel pump. Jacob after a thorough diagnosis found out it was the mass air flow sensor. Jacob changed the sensor, cleaned the injectors and even sealed an exhaust leak that I had. Constant communication the whole time. All of that and even offered a military discount which really made everything much more cost effective. Definitely have found a great and honest mechanic. Choose Jacob H. West Services for your vehicles' mechanical needs.

From the owner: Services include but are not limited to:…read more Lawn mowing/trimming/edging/blowing off hard surfaces Yard debris removal Light trimming of trees and shrubbery Garage/shed/home debris clean out Light handyman repairs Auto repair I offer over 20 years of continuous experience and the knowledge to get the job done.

Jonathan and Deanna were incredibly kind, responsive, and honest when looking my car over. I needed…read morehelp on a Saturday and thankfully they were open and ready to help me problem solve. I'm from out of town visiting family, so it was comforting knowing I could get immediate help when I needed it. Very knowledgeable and thorough. Thank you so much!

Jon and his wife helped me with spark plugs and coils on my Honda pilot. They did a big favor…read moreturning the car around on a Saturday so I could get back to Annapolis.great communication and fast work highly recommend.

My family and I were stuck on the side of the road headed to Ocean City. Our tire went flat and…read moreroad side assistant was 2 almost 3 hours away just to put a donut on for about $90 so we decided to look up some tow companies. After some searching we found Roy Bradshaw's tow company and for $85 he came within 30 minutes to put our donut on. The donut ended up being flat and Roy was so amazing he took us to the tire shop to pick up a brand new tire with no extra charge. (Gave him a little tip) He was heaven sent. My family and I deeply appreciated him.

me and my mom popped a tire and had no clue where we were, he came and was so extremely nice and…read morehelpful, told us where to find tires, took us to a hotel with no extra charge, and waited for us to make sure we could book the room.

Brambles did a FANTASTIC job repairing my Audi Q3. They are…read morethe GO-TO body shop on Maryland's Eastern Shore. Excellent service in EVERY WAY!!

True to their advertised services. I had my car repaired after an accident. They were able to bring…read moreback my car as if it were brand new again. They also fixed or recalibrated the electronics specs of my car. I love the craftsmanship and their professionalism in handling my car repair. I definitely recommend their shop for body repairs.

Horrible shop! I called ahead to make sure they could mount and balance some tires told them I was…read more30 minutes away showed up 38 minutes later for him to tell me that their tire guy just left for the day. I drove 30 minutes and wasted my time WHAT A JOKE OF A COMPANY

I had a fuel pump installed there around March April time frame. Last wee the pump went out. I…read morecalled to have them honor the warranty of the part. I was told we get to it when we can. I'm sorry people have quit working there but honoring a warranty is something you do despite in house problems. Also, to not get reviews like this. I also was told I could get my money back for the pump if I brought it to them. Atleast that is something. This vehicle is a need in our house so I have to spend more money to have it fixed again with a company I know will honor the warranty if it does go out again. So, do what you may I won't be going back with my money there.