Customer care, understanding, service and quality always 110% ! Follow-up and value a plus.read more

Conlin has damaged trees in our backyard, destroyed our wooden fence, and damaged our grass and…read morehelped themselves to our lawn. They do whatever the person who pays them asks them to do with no concern towards the adjoining neighbour or the law. So they drilled rock into the back of our neighbor's yard to make it more dry during the pandemic and took out every single one of our fence posts ($2000 to rebuild fence). They leaned over our back fence and trimmed our back trees to the point that one became a tall stump with no top (it still exists, as a tall growing stump). And, they've trimmed my beautiful Maple tree on our side yard to the point that it started to lean on our garage, once again with their workers leaning over the fence line. I had to hire a service yearly to try to balance out their trimming, but they lean over my fence line about 3 feet into our tree and leave the tree branches on our side. I don't know if they know anything about Illinois laws regarding tree trimming--I'm guessing not. The icing on the cake was seeing their men on my driveway treating my front yard, without my permission, on camera, only because my neighbour (who has residency in Turks and Caicos Islands) asked them to put weed killer on my front yard. Unethical company. My tree company will not touch trees belonging to the neighbors. They've also installed a sprinkler in our front yard (?!) I had to put in a front yard fence to keep them off my lawn. I now have outside cameras and I've given them notice that I'm recording their workers (who of course all don't speak English no offence) trespassing on our yard. I get it -- neighbors can be not so great, but it's amazing what this company will do, in the name of making a buck. It's not like any of this would have happened if a normal landscaping company with ethics was doing the work. Something really is "off" re this company and when I try to speak to their workers, none of them will speak to me. I have to contact the owner every single time via phone or email. Who leaves workers with a tree elevator that lifts them up, with no English speaking person on the crew, and then they're lifting the person over the neighbor's fence to trim the neighbor's trees and I have zero time to even stop them. They only stop, actually, if you start videotaping them. And, then, they wait, and continue, if they think you're gone. Anything goes!

I have been with them for the better part of 15 years or more. Great landscaping and lawn…read moremaintenance. 5 star rating. I would give them more stars if there were any to be had. Good value for the work always on time. Great for the buck.

The backyard of my newly purchased house had been long neglected. Small amounts of rain were enough…read moreto turn it into a mud pit and the plants and decor were haphazard and mostly neglected. Nick and his team came in and transformed the space into something amazing. The drainage issues have been completely solved, the new stone outcropping walls and patio are beautiful, and the plant choices have brightened up the entire space. I don't have any before photos, but the after photos speak for themselves. 5/5

It's been almost 2 months since our front yard was transformed by Jim and his crew and it has…read morealready brought so much joy to our lives. We moved to the suburbs about 3 years ago and I am pretty useless when it comes to anything close to landscaping having spent all my life in big city high rises. We live on the Dupage river now so if there was anything we would have wanted to spend money on, it would have been the back yard but my frequent annoyance with our driveway and my incorrect assumption:) that it would be a smaller project lead us to Jim Rose. We went with Jim even after paying another company $2500 in design fees as in the end it boils down to your comfort level and Jim's confidence, flexibility, creativity and easy going personality won us over. It started with the design and budget. We tried to negotiate into our ball park and in the end we ended up spending 6% over our budget mostly because we changed our mind on something or did not account for certain items such as light fixtures and sprinklers. The job included a complete transformation of our front yard, removal of concrete (an external gut job)new pavers, expansion of driveway, a new custom mailbox, lighting upgrade, sod, a front paver patio, new plants/trees, sprinklers .... The Works. All this cost us a fortune and Jim was honest and upfront that his services are not cheap. Our main surprise was that the personable small business approach underscores how big an operation he is running. JR has most of the workers on payroll so there is very little subcontracting hence getting people to come over to address any of our concerns was painless. Jim was extremely responsive and we interacted via text and phone calls. Our front yard is now the centerpiece of our neighborhood and almost all the neighbors have stopped by completing us on a beautiful job. If you are like us with very few creative ideas-about what you want and looking to put your faith in a reputable company that takes pride in their work then Jim Rose is your guy. I have posted some before and after pics that certainly don't do full justice to this art work given my bad picture taking abilities on my phone. Also, apologies for the long review but i hope that it can help someone who is about to spend 10's of thousands of dollars and picking the right company is the most important decision in this process..

Review is based upon customer service not the work performed since we never made it that far. I'm…read moresure they do 5 star work, but here is my story. Jim is the consummate professional. He showed up to evaluate a remodel for our front yard. Jim is very smooth and highly professional and very knowledgeable. He did his evaluation of our front yard on September 6 and said he would get back to us with plans and an estimate in a week or so. After no word for several weeks we reached out to his office and they responded by saying someone would be in contact for a presentation. That was September 22. Still heard nothing back. In Early December, we called back to his office. Didn't get a live person but left a message stating if they were not interested in our project just let us know so we could move on. Well now its January and still no response. I'm sure he does great work because I've seen his projects and completed work. It is high quality and beautiful. I suspect our project wasn't big enough for Jim or wouldn't generate enough revenue for him. And that's ok, but have the decency to get back to us and tell us. This is a quote from their web site: Jim Rose began his landscape experience as a young man working on his parent's patio at the age of 17. Jim realized quickly he had what it took for quality craftsmanship and detailed design. He went on to earn a degree from Eastern Illinois University in Science. During his college years, he continued to do small landscape projects using the skills he learned while working in the industry. His attention to detail and quality workmanship were evident even during those early years. With much prayer and thoughtful encouragement from his family, he chose to try his hand at self-employment in the Green Industry. It makes Jim seem like the all-American guy. But I guess for some reason he chose to never respond back to us. Thankfully, we have choices and I guess we will look for someone else who is interested in us little people. Funny thing, we were actually prepared to spend a lot of money to redo the entire front of our home.

We worked with 1st Impressions Landscaping to help jazz up our front yard. The designer was really…read morefun to work with, and provided various options based on our taste profile and to help drive more aesthetic value with plants. Knowing we are busy new parents too, the designer made sure to suggest plants that require minimal care, which we definitely appreciated! John and team did the install, and the team did a standout job. They were willing to answer all our questions, and they walked me through all the work done so I could ensure everything we aligned to with the designer was completed. Overall, an honest company that treats customers like family. We can't wait to work with them again as we prep our backyard!

Laura and team were great to work with! I appreciate her willingness to revise our plans until we…read morehad something that was beautiful and in our budget. The install was quick and the results are gorgeous!

From start to finish, the work was amazing. Clean, honest estimate with the owner listening…read morecarefully to what we imagined and adding suggestions and ideas. The work crew was efficient and so careful! The quality of the work is above and beyond our dreams. Thank you Raul!

The hard working friendly Likes crew just finished my summer mulching and trimming. It's so…read morerefreshing to see a large crew work together, take time to pay attention to every detail, and have such pride in their work. My hedges are trimmed with precision, the mulch is spread perfectly. They even take the time to look at all my trees, and even my neighbors trees that were hanging over my driveway - and trim them to look fantastic. 5 star service from Likes Landscaping continues! Job well done.

I have had Paul redo my 30 year old retaining walls and relay my old paver patio around our pool…read more It turned out great. I just had him install a huge outdoor kitchen with a built in grill and sink and electric. His guys are great. He had lots of great ideas for making the space more useable and saving cost on installation. I talked with another company and Likes Landscaping was priced very competitively. He even fixed some loose pavers from the previous years work while they were installing the new patio. I have plans for them to build me a mail box with a planter out of stone and install a flag stone walkway to my garage entrance. There are a-lot of landscaping companies but only one Paul Likes. Thanks Paul!!!!

An absolutely amazing job! From the start, Dave was super fast and thorough with responding to any…read morequestions. He also offered a free estimate (which so many people charge to do). He estimated an extremely fair price. He came on time and had all the tools needed to complete the job. He was super fast but still thorough in completing the work. He was able to finish everything in one day. I would 100% recommend Dave for any landscaping needs.

Dave was incredible! We definitely had a challenging yard. Dave tackled it with ease. We are so…read morehappy with the results! Dave is also very honest. We received tremendous service at very reasonable rates.