Always great, professional service. Friendly, thorough, conscientious and done right the first time!read more

Highly recommend these folks; friendly; professional; prompt and honest. I was given a quote for…read morewhat my service COULD cost if they needed to use both parts that were ordered, but they only needed one and not a single problem since. I wouldn't use anyone else. Thanks ever so much to this great company. Nancy Ray

We had Ultra Geothermal install a Hydron Module heating system for us about 10 years ago. We have…read moreonly had one service call in all that time. Darren and Melissa were great to work with. Took lots of time answering our questions and Darren did a great job retro fitting our house with the system. Our house is about 70 years old and small but he did it! We now have even heat and cooling year round. Would highly recommend and would have them install in another house if we ever move!!!!

We had Ultra Geothermal install our unit and they did an amazing job. Darren and his crew were so…read morehelpful and very professional. The unit is very clean and looks great. We were shown exactly how to operate it and it works beautifully. I would recommend this company to anyone . Very happy with the unit and the customer service. Thanks again Darren. Rob Vigeant

Showed up on time and the tech's were very informative. Did…read morethe repair and showed me some other issues. I had them repair them and even though they had to leave and return with the parts. Very satisfied.

My furnace died this winter. Pettigrew was there to diagnose. Eric provided a detailed quote for…read morethe replacement furnace. He was kind, professional, knowledgeable, answered questions putting my mind at ease. Very happy the new furnace was installed by John yesterday! He and his co worker navigated the winter weather. Eric also there. They were prompt, professional, kind, respectful of the property. There was much work to be done, the new Rheem furnace installed, runs great! They cleaned up afterwards, you would never know they were there the entire day. The new furnace is quiet, and the house is warm once again! I couldn't be more pleased, highly recommend Pettigrew.

I left 2 voice message. Yet they never called me back. So rude and very unprofessional. Especially…read moresince our furnace broke and we had no heat for 3 days. We were very cold and had to use space heaters. Thank goodness a better and more friendly and professional called me to message me back. I would never recommend these people. I would never do business with them especially for a 24/7 business.

We cannot say enough great things about Garrison City HVAC! John replaced two furnaces and our…read morecentral a/c. As usual, he did fabulous work. He has a passion for quality and customer service. We have been Garrison City customers since 2018. In July of that year we had just moved into our new home. During a heat wave, the existing central a/c unit in the attic began leaking condensation through part of the second floor ceiling. John was the only business that responded to our call for help. He made an evening service call and remedied the situation. John is a man of integrity!

Fire your customer service department they wasted my time and they then told me that they would not…read morebe able to help me after I called them back once I had an appointment See below

They make techs push additional services, club membership while being the most expensive plumbing &…read moreheating company I've ever used. They're no longer a small local business but a big corporation that services their needs first. The straw that broke the camels back is when the tech put old, dirty filters in the furnace. He saw a box that had ones I had replaced in it and assumed they were new and installed them. He couldn't see they were dirty!

Great company. They installed my new furnace and new oil tank when I moved into my house and did a…read moregreat job. They've also done the service on the furnace for the years that have followed the installation. They are friendly, informative, and available for emergency calls. Highly recommend!

From the owner: Top notch Hvac company in rochesterread more

My oil furnace wasnt firing up around NYE and my house plummeted to 45°. I found Advanced on Yelp…read moreand saw they were local so i reached out. Matt was able to take my call during the holiday and set up an appointment within several days. He came by on time and diagnosed my furnace issue and restored my heat. He gave me lots of good pointers and advice which I appreciated. All in all the bill was under $200 which I felt was fair. I would definitely call back for hvac issues. Thanks!

From the owner: We are a family owned business that strives in customer satisfaction.read more

The prices here are astronomical, atleast inside the little store part, the guy working the counter…read morewas less than helpful when I asked where something was and he pointed and said "over there" The guy outside working in the hut is ok, helpful with loading heavy stuff into your car if you ask.

Great people to deal with. They helped me with my ideas to remodel my kitchen even though I kept…read moremaking changes. Both Tom and Ben gave me their full their attention at our meetings and really helped me design what's gonna be a beautiful new kitchen. Can't say enough about them.