Called for a repair on my toyota crown and they were able to schedule me quickly. During the…read moreinspection the agent provided a full scope of the work and explained the process to bring the vehicle back to the pre loss condition. It was very thorough. I did not choose them to perform the service as they were on the higher end and this was out of pocket. If this was an insurance claim however I'd use them. I still would recommend them nonetheless.

In April of 2022, I made contact with salesman Jeff Appleman at Hiland Toyota. I advised what I was…read morelooking for. Due to a shortage of parts and inventory due to the COVID fallout, I had to be put on an allocation list with a fully refundable $500 deposit. Jeff explained exactly how it worked and would keep me up to date monthly as to how things were going. Jeff did as he said he would. He contacted me monthly to let me know where I was on the allocation list. The one thing I appreciated was that Jeff did not try to push another model on me just to make the sale. After about five months, I received my first call from Jeff letting me know that they had an allocation of the model I wanted but the car did not have the exact extra's I wanted. Over the next two months, I would receive three more calls for new allocations and that I was finally #1 on the list for the model I requested. I still passed because I had already waited this long so I might as well wait until the vehicle I specifically wanted was available. In month eight, I received the call that the exact car I wanted with all of the correct upgrades was available and I was given a build date. Three weeks after the build date, the car was at the dealership. I showed up a few days later to pick it up. Jeff met me and we went through all of the necessary details along with a test drive of the vehicle in question. After the test drive, I met with the financial officer and negotiated my loan in addition to just a few optional upsells options. Tip..... the extended warranty is negotiable. Soon after I met with Jeff again and I was on my way home with my new car. All of the staff I came across while I was there were nice and accommodating. Nobody is pushy. The experience was excellent and should I ever buy a new Toyota again, I will definitely come to this dealership first. If you want a terrific non pushy experience, especially because you know exactly what you want, contact Jeff Appleman. I really believe this was a win/win for everyone involved. And just for the record, I realize this review will show being made by "Jeff A". It is purely coincidental. same first name and Last name initial but we are in fact two different people with no relation. GREAT EXPERIENCE!!!

I debated between 2 or 3 stars. I think the combined total of working with them is "OK". I have 2…read moreexperiences with Essig, both small. 1. Bought a year old Chevy from a Honda Dealership in Burlington. They swapped the right, left and spare wheels and then realized the TPMS system tracks the position of the sensors. They couldn't fix and decided it would be easier to have me take care of it at a GM dealer under the warranty. I was dumb enough to believe it. Essig reminded me that the warranty does not cover Honda dealership decisions to play round robin with wheels and not keep the TPMS system operating correctly. Fair. They were gracious and used the GM tool to get the sensors responding correctly. It was easy, I know, but they really did not have to help if they wanted to be jerks. 2. A wheel bearing went out on my Ford Explorer. The closest Ford dealer is 20+ miles away. I called Ford and asked if they would allow a deviation from normal due to the distance. They grudgingly agreed. Essig confirmed the bad wheel bearing and say they suspected a 2nd bearing. When they called Ford to confirm they got paid for both bearings, Ford disagreed. I had to take it to a Ford dealer. Essig charged me $85+ for the diagnosis. The Ford dealer determined it was just 1 bearing and replaced it. A total charge of $360 vs $750 from Essig. Here is where I am surmising imprudence. They seem more motivated by money than by customer satisfaction. I suspect Ford would have allowed them to fix the single wheeling bearing, but because their estimate exceeded an outsource amount, Ford canned the operation. Essig's amount was more than 2x the necessary repair! Plus I lost 1/2 day due to the drive and repair time and I may or may not get the $85 diagnosis charge back. About that, Essigs diagnosis charge is $100/hr. Given the human condition to want more money, one can imagine they will generally charge in the $80-100 range. The 2 Ford dealers I have worked with have a fixed fee of $50 and $65. I'd be ok with $100/hr but only if they have a cap of $100. If they haven't figured it out in 1 hour, they should not be in business. In total, I can only given them 3 stars.

I bought a Chevy Tahoe last week. Vance Young is a great salesman, he was very knowledgeable and…read morehelpful!

I just got a serious repair of the front axel and tie rods. Excellent repair and result. rides like…read morea dream. 156,000 miles. I have been coming to moline transmission for 15 years and they have always done a good job but this time I am very excited about the repair they did. Professional ! knowledgeable ! honest !

Recently had my vehicle serviced by moline transmission. This all started when I had called them…read moreand wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder. I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it's dropped off early morning Monday November 13th. I figured I'd give them time and let them work to complete the job. Friday November 17th comes and I hadn't heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn't touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen. Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they're tidying everything up and they're doing their best to have it done by close of business day 5pm as they are closed for thanksgiving. 5pm comes around and I never hear anything. At this point I figure I'll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I'm disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold. Monday November 27th I call again for an update and they once again state they're still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven't received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th. I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that's what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn't going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn't the service they want to provide. In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they'll work with you. If you have a timeline seek other options. This was my experience and I understand others have better/worse experiences.

Brandon and his crew are all very helpful and friendly people how care about their customers and…read moreprovide reasonable pricing. I've been there 3 times and they always figure out the problem with my car. No one can beat the prices. I definately recommend them to everyone.

Great Small town shop with Big town service! I had a great…read moreexperience, from office to shop. They saw me quick and it was very reasonable. Reliable and trustworthy Mechanics. Coal Valley's hidden gem. Thanks G&L

we had a wonderful experience working with G & L. They were honest and helpful. This Is my new auto…read moreshop/mechanic!!

Great service ... honest and very professional . Thanks Kayne ! All of my worries were handled…read morewhile I waited

They totally tried to screw me. I hit a deer and had them do the body work on my car, and when I…read moregot my car back, they told me everything was good to go, but my hood stuck a little bit. Well, when I went to get an oil change, the dealership could not get my hood open at all. Speed and Floyds said it was the dealerships fault, when in fact it was their fault, because they put a brand new hood on my car. Instead of accepting responsibility, they tried to push the blame off onto someone else, until I got my insurance company involved, then they fixed it immediately. They will never get my business again.

We have used mvp for our collision repairs since they have opened. They have been through our two…read moreteen ( at the time) drivers and everything that has come along since. Derick and his staff are easy to reach and answer questions honestly. So glad they are in the community!!

Based on a recent first time experience with MVP, I was very impressed with their professionalism,…read morequality of service, and ability to diagnose and fix a car problem very quickly. I had a long standing problem with my car that no one else could pinpoint. I took it to MVP and they were able to diagnose and fix the problem right away. I truly appreciate this business because they operate with integrity, have highly experienced and knowledgeable employees, are customer centric and treat people with respect, and they do A+ work. MVP is the "real deal"! I highly recommend this business, and am very grateful to have found them.

I decided when moving to Galesburg this would be the shop I used for oil changes and basic repairs…read more(suspension, wheels, tires etc). I did oil changes on time every time, one of those magical times I noticed they only put 5 quarts out of 6 in my Grand Cherokee. Since then it started knocking and eventually self destruct. Thanks for that. Decided maybe its a fluke as the 3.6 has a lot of issues. Starting taking my new car there and I noticed a knocking sound from the new car.. I took the car to a different shop to discover a third party drain plug that was put in and stripped out and the engine had less that 2 quarts in it. I will never go here again due to poor service and the what seems to be lack of staff training/oversight from management. This is not including the visit where my S.O. was waiting in the lobby only for some wierdo to expose himself in their lobby. Did they say sorry to her? No!

Twice now I have taken my vehicle to Karmark and was given a high estimate on things that needed to…read morebe fixed. Both times, I went to a different mechanic only to find out that those things were not broke on my car. I spent a $1,000 previously to fix brake boosters when I got it back, I still had the same problem, but two other mechanics said it was the anti-lock brake system fuse instead, which it was. Also, when the grumpy old man is at the desk, he is rude and disrespectful. He rolls his eyes when you explain what is wrong with your car. I have spent a LOT of money here and I am very upset that they have been lying to me and taking advantage of me. I do not recommend them. 0 stars in my book.