The office is so organized, and appointments very efficient! It was so easy to just pop in before…read morework, and Dr. Awbrey goes out to perform checkups for every patient during their appointment which is roughly 10 minutes depending if you need XRays or scans done, so again very efficient. I love how my smile turned out, and the process of switching to new retainers is so well explained. The staff will answer any questions you could possibly have throughout the process. 10/10 would recommend!

he sold out to a big corporation. I had 2 children go through a "normal" braces process and this…read moreplace was great. Now they push invisiline and an app. They don't answer the phone. They over book appointments and they generally disrespect your time. Very sad.

Look no further for you have found your forever Orthodontics home. I always wondered what this…read moreplace was with the cool signage when I would walk past to head to Polkadot Dentistry (right next door) for my son. Well when his dentist suggested it was probably time for braces (he inherited my overbite) they walked us right over. And not outside "walked us over" ... they're actually connected inside!! SUUUPPER convenient! We met with Dr. Nima for the first time and as he looked in my son's mouth, within 2 minutes, came up with a plan of how to treat his overbite. I've had braces in my younger days, so I was familiar with some of the terminology however, Dr. Nima made sure to explain every step, every term and never made you feel out of place. The office is ALWAYS clean & welcoming! They make you excited to be there. My son (now 9) has been going to Dr. Nima since he was 6 or 7. He's been going to the dentist since 18 months so for him getting his mouth looked at he's pretty comfortable. They are gentle, they always ask you if you're comfortable, the staff ALWAYS carries themselves with respect and are always such a joy to be around & not to mention, they also have TV's above each chair station when you're getting worked on to keep your child (or you) entertained and not thinking so much about what's going on inside their mouth! I love the staff and Dr. Nima so much. I ended up getting Invisalign for myself back in Feb 2024. Dr. Nima suggested a 10 month plan and my perfect smile would be achieved. Not only did we jump on the ball, I received a discount because my son is a patient there, and that 10 month plan turned into 7!!! I achieved my perfect smile within 7 months because I followed Dr. Nima's recommendation of wearing my Invisalign for 22hours a day for 10 days and then switching my trays. I am sooo happy with my smile (as is Dr.Nima). I know I'll go back and see them because my son is still a patient there but! I'm going to miss sitting back in those chairs, having conversations and catching up with the staff & Dr.Nima.

I'm using my mom's phone. Newpark is really cool and I like coming because I get to choose my…read morebracket colors! Kaylen is so fun to work with.

This is my second son to come through here…read more In general they have been pretty good with both of my boys. My oldest is nearing the end of his braces. While my youngest just started. I will say their estimates for costs have been more then a bit off both times in the beginning. We delayed both times due to what seemed to be way too high of a cost when quoted and asked if it was right . Both times they told us it was so we decided to wait and eventually we got a call or a requote that was much more reasonable. I'd like to think it was just a mistake and not an attempt to just charge more the first time. The care and visits have been good. My youngest boys teeth have already seen much improvement in just a short time!

I visited Dr. Patel at the recommendation of my fav dentist Dr. Nagar (SunFamily Dental also in…read moreAlpharetta). I have gum recession, and was seeing him to find out if getting braces would help or if he thought I would need a graft. He listened to all of my concerns and questions, and gave me great recommendations on next steps. He could have easily told me I needed to do braces again, but he didn't recommend. Nice guy! If I had to do it, this is where I would go. Clean office and friendly staff :)

I love going to the orthodontist. Every time I go, I feel…read morelike I'm at home. The people that work there are great and so friendly! Orthobucks are always fun to. *I'm saving them up now. I have 60!* All my friends hate going to their orthodontist. It's good to say that I love going to mine!

Both of my boys are patients of Dr. Malone. My oldest now has his braces off and has a beautiful…read moresmile thanks to Dr. Malone! My youngest is being treated now and loves going to see Dr. Malone and the staff. He looks forward to earning his "ortho bucks" and trading them in for prizes. Dr. Malone is very good at what she does and her staff is so caring & professional. We love them all!

If I could give a thousand stars I would. Best dental experience of my life. I'm a nightmare…read morepatient with high anxiety and a fear of needles. They truly listened to my concerns and made my experience as pleasant as possible. I felt zero pain. I do not have enough superlatives for this place. The prices were shockingly reasonable and the interior is as lovely as the people who work here. Out of all the five star reviews I've given on Yelp, Alpharetta Smile Center deserves it the most.

Doesn't matter if you have a family emergency and you need to travel ASAP, or if your appointment…read morewas booked less than 48 hours in advance. You're trapped by their 48-hour cancellation policy, and they will happily charge you $50 to cancel without exception.

My son's dentist referred us here for my son's Invaslign treatment that he wanted. He had a slight…read morecross bite that needed to be fixed. When I called, they asked what I wanted to come in for. Forward me all the necessary paperwork. They walked me through what the initial visit would be like. When we arrived, we got checked in. They showed my son how he would check in each visit if we went with then. Dr Mibab then came out to introduce himself. He said they would scan my son's teeth then we would talk. My son went back for a scan. Maybe 5 minutes later, we went back for the consultation. He explained what would be adjusted to get the smile my son wanted. He explained the treatment procedure and layout of the payment plan. Fast forward about 9 months, we are still happy with then service here. He shows the gradual change to my son's teeth that are taking place. My son is happy with the improvement. We only had 1 communication issues since going. It was addressed immediately and resolved. Good customer service. Dr Mibab said something to me as well about it, which I did appreciate. I would recommend this office. My son is doing a great job with his treatment. I am satisfied with the money I am paying. I will say if you can get double coverage on your kids. We are divorced and it helps tremendously with medical and dental bills! Covid- they have hand sanitizer at the counter. They request just the child or patient enter right now. If they need me, they call me to let me know update or invite me in to show visuals. Every single person wears a mask.

As background, I have three children who have been treated at Mibab Orthodontics. Dr. Mibab and…read morehis team are very patient and parent friendly! Karla to Dr. Mibab to teh entire staff are very friendly, listen, and overall offer a high degree of customer service. I know how hard this is to pull off in business. The Mibab Orthodonics team will answer very detailed questions and offer flexible treatment plans. Additionally, Dr. Mibab cares about the community and sponsors our local sports teams. I highly recommend for any orthodonic needs.

This was recommended to me by a friend and I had a terrible experience with their billing. Here my…read moreexperience was a long list of issues the long term care plan, billing errors, insurance issues, a billing communication. On the orthodontia, get a couple of different opinions, I went with them based on the recommendation and pricing I was supposed to pay. There was another company, Buckhead Dental, that quoted me more money out of pocket as they did not take insurance but their Invisalign recommendation was only 3 months for my case. I wanted to cancel the contract with Quality because I was confused why another doctor had given me a 3 month plan, possible a month and a half if I was consistent, and Dr. Gluck gave me a year and a half to two years. I reached out to Invisalign to ask why the plans were so extreme as the molds come from them but they will not speak with you. I tried to cancel but I was told I would owe them $2,500 as they had already done the molds. Based on the communication, I thought I had only provided a non-refundable deposit and not that anything had been complete on sizing. I was stuck with them for 2 years now. Based on this long term plan, I was done in 3 months but I had to waste my time going into the office for check ins where they took pictures of me and said I was doing fine. It was such a waste of time. They had the audacity to try and keep pushing me for more money for an additional retainer. I told them I don't need it and I won't lose it. I never lost my last retainer before and I was not concerned decades later. They kept pushing for me to get it. I told them I'm fine and started to ignore them when they brought it up since they didn't listen the 3x I said no. For billing, the staff either doesn't know how to add/subtract, which seems to be rampant in the medical field, and/or the system is so archaic, they don't know how to use it. The coordinators continuously gave me inaccurate statements and I would have to call confirming that I had paid X amount which was not on their records. I was proactive and kept calling to confirm the outstanding billing requiring them to email me the statements so there would be no issues. They kept getting it wrong from errors I found and had to resend the statement. I kept a spreadsheet to track due to numerous errors. Due to this issue, I wanted to finish paying them and be done so they would not come back. I paid multiple payments a month and would call to get statements sent to confirm we were tracking. By the end of 2022, I paid off my bill in full. Now over a year later and two months later from service and 8 months from paid in full, they are reaching out on a $585 balance. They were fully paid by me. However due to the insurance plan spanning the full treatment, they had not finished charging insurance. They called during a death so I said I would get back to them. I did and left a voicemail giving them the information they asked for but they ignored the voicemail. They never followed up until August 2023 asking about the payment again. Apparently they had been mailing me to an old address with no other communication. I had moved and did not receive any of the forwarded mail until afterward due to the post office. Finally after months of back and forth, I was told I still owe the ~$300-400 as my insurance had paid their maximum. This didn't make sense to me because they knew what the maximum would be at the beginning of service. So my out of pocket should have been exact from the beginning as I didn't add anything or ask for additional services. I should have gone to the other doctor earlier as a second opinion with the shorter Invisalign recommendation and no insurance involved. It has been a complete mess and I hate having to deal with them. The worst medical billing experience I have had and hopefully the last.

I was immediately impressed with the friendliness of the staff and the facility was very nice…read more They had an arcade room for the kids and I nice wife open layout for the actual dental work. I wanted to come in for a general cleaning and inquire about Invisalign while I was there.... slightly embarrassing for me to find out after all of my XRays and scans that I was in the wrong place! They don't do cleanings... They were really cool about recommending another local dentist and priced out what the Invisalign would be as well. They let me keep my free gift bag too (multi usb charger/battery pack/Lip balm...etc) so that was nice. Once I get my general cleaning done I may just take them up on the teeth straighter for my lower teeth (not a priority)

They didn't complete the treatment after two years and then they offered us nothing when we had to…read moremove , no complete treatment and no refunds. The treatment was terrible and my daughter still not even half way through. She has her teeth tilted back afterwards. Don't go there!!!!

Dr Burnstein did my teeth in middle school about 20 years ago. I had braces for about 3 years and…read morehad to wear rubber bands ect. I still get compliments on my teeth. My permanent back retainer just now broke after so many years. He did a great job. And highly recommend him!

I must say this practice is by far the best I've ever encountered. The customer service was top…read morenotch from begin to end! Jess provided me thorough details/feedback regarding any concerns I had as well as got me onboarded/setup for my in person consult with Dr. Kaplan. The day of my in person visit was so warm and welcoming. Everyone staff I encountered were super friendly and appeared to be very happy. You felt the uplifting vibes throughout the practice. Jess took all of my photos to get me fitted for my Invisalign. I meet Dr Kaplan who was very upbeat and super friendly. He made sure I understood what to expect during my treatment as well insured I was comfortable with my decision. Jess and Dr Kaplan were very attentive and showed so much care & compassion which further confirmed I'd selected the right practice to help through my new smile journey - for the 2nd time as I just ended my braces journey October of last year. Long story short, I stop wearing my retainers post treatment which is why I ended up in Dr Kaplans office ( * shrugs shoulders/hides face lol). Good thing Invisalign treatment is only for 6-8 months, that will fly by in no time. Today (12/21) was a pre bday gift to myself. It was my official aligner fitting, yet again nothing but superb customer service. As soon as I checked in, I was presented with a bday card and chocolate (no nuts) - that's the rule lol. It's the small things that makes my day, the gesture was kind and very unexpected. Unfortunately I forgot the name of the staff member that assisted with getting my aligners on however she was absolutely AMAZING, very thorough! Dr Kaplan once again greeting me with his uplifting personality. Made sure everything was in place before I departed. I look forward to signing off on the signature wall in 8 months! Oh they have a candy station you can help yourself to once you successfully complete treatment - I included a photo of it. Thought it was cute concept. I highly recommend Kaplan Orthodontics! You can tell the environment is family oriented. The staff will make you feel right at home!

Their customer service is truly impeccable. Dr Kaplan is possibly the happiest person on earth and…read morehis wonderful team are just as friendly. I finally finished my Invisalign after 2 years. Every visit was always nothing but the best. I would advise anyone to go there for the perfect smile. Thank you so much for your care over the last couple of years!

My family has relied on Dr. Brandon for all of our dentistry for almost 20 years. He and his staff…read morehave always taken care of us like family. Everyone is so warm and pleasant, welcoming and relaxed while at the same time efficient and professional that going to the dentist feels more like going to a spa!

I have been a patient of Dr O'Neals since 2008. I trust no one else with my dental care. Everyone…read moreat the practice is always helpful and caring. If you are looking for a personalized, compassionate dental practice look no further. Highly recommend!