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    Jeffrey T Baker, DDS

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    13 years ago

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    HPS Advanced Dental Care

    HPS Advanced Dental Care

    3.2(10 reviews)
    1.9 mi

    We have been coming here for several years now. I have always been very happy with both the…read morehygienists and the dentists. They are very respectful and supportive of choices and are excellent with children.

    The level of courtesy and organization at this practice is nonexistent. Both of my visits here have…read morebeen incredibly frustrating. My first visit was for my son. I spent over 10 minutes on the phone as a new patient, only to show up and find out the appointment had never been saved. I was pregnant at the time, had arranged a babysitter for my other child, and completely rearranged my schedule -- but they didn't. They rescheduled, but it was still a major inconvenience. I decided to give them another chance and made an appointment back in February/March. My main concern was the X-rays, which I told Matt I did have some done at a different office within the last year. I spoke with the office manager, Matt, who put me on hold for a long time before telling me I could sign a waiver to skip them. No one mentioned needing to bring copies of my previous X-rays. Today, while I was in the chair, Sammy informed me that the X-rays needed to be sent that same day and had to have been taken within the last year. No dental office works that fast, so I was basically set up to fail. When she checked with the dentist, the dentist said she had no idea why Matt told me a waiver was possible, because the X-rays are "necessary" to determine what kind of cleaning I need. This was news to me. I asked how long the wait would be for a cleaning if I got the X-rays done now, and she said December. So I'd take X-rays in May just to wait seven months for a cleaning? What if something changes in the meantime? I rearranged my kids' schedules and drove a long way for this appointment, only to feel completely burned again. I originally chose this office for their fluoride-free and cleaner practices, but the constant inconsistencies and poor communication have made me decide to take my business elsewhere. I now have to start over with a new dentist and wait who knows how long for another appointment. Matt, I'm not sure what kind of office you're running, but this level of inconsistency is unacceptable. Sammy, a little empathy would go a long way when speaking to patients who are already stressed and trying to make things work.

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    HPS Advanced Dental Care
    HPS Advanced Dental Care
    HPS Advanced Dental Care

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    Robert Antolak, DDS - The Gentle Dentist

    Robert Antolak, DDS - The Gentle Dentist

    4.5(8 reviews)
    4.0 mi

    I have been a patient of Dr. Antolak's for 7 years now. And there is a reason why I originally…read moreseeked him out. His name. "The Gentle Dentist" I had previously had issues with a few dentists that claimed to be the same... they would take care of you, make sure you were as comfortable as possible. Well, that wasn't the case at the other places that I had tried out for being a dentist. To be frank, I have a horrific fear of going to the dentist. Why that is? I have no idea... maybe its the fact that for some reason its painful... you're vulnerable... you're trusting those other people to do what they need to do so that you can continue being able to eat and do it without having any pain in life. From my first meeting with Dr. Antolak, I knew that this was going to be a completely different experience than any other dentist office I had ever been to. He sits down with you, gets to know you, actually listens to everything that you are worried, concerned, or that you have questions about. He will explain everything in terminology that you can understand, and he does everything in his power to make sure you're comfortable. The staff themselves are amazing. They remember you, they know your personal details, but most of all they put your dental health in front of everything else... They don't suggest having work done that isn't necessary. Another key reason why I had found Dr. Antolak is that he has been trained in Sedation Dentistry. Basically it is summed up that if you have fear of going to the dentist, have had bad experiences, or have severe anxiety like myself... they can provide you with medicine that will allow you to 'sleep' through your appointment. You go in, take some medicine, get all relaxed, lay back in the chair.... and then that is it. Everything is done. I could probably sit here for a while and rave about how kind and friendly everyone at the office is, but I would say that if you are in the search for a dentist... Dr. Antolak should be at the top of your list of dentists to check out in the area.

    Missing authentic human element. Office staff is compiled of people jamming emails, text messages,…read morepasswords, logins, and iPads in your face. I get "paperless," but come on now! When I called to make an appointment for my husband and I, I told them I didn't want passwords and logins for anything. I was originally told that wouldn't be a problem. 20 minutes later, I start getting calls and texts demanding our emails. Even though, I didn't want to communicate with email I called them back with it. I still received SEVERAL phone calls and text messages about them wanting my email. It was very high pressure! Not a "gentle" experience. It was as invasive as a door to door sales that pushed their way into your front door and wouldn't leave. I called to let the office know that the new patient forms indeed required additional logins and passwords. Instead of offering an alternative solution, the rude staff said "well then this isn't for you." I guess it's the right office for you if you enjoy high pressure, constant harassing contact via EVERY form of communication without stopping and if you collect usernames and passwords. This office is the very definition and experience of why many people don't use their dental insurance.

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    Robert Antolak, DDS - The Gentle Dentist - The Gentle Dentist - Shelby Township, Michigan 48315

    The Gentle Dentist - Shelby Township, Michigan 48315

    Robert Antolak, DDS - The Gentle Dentist - Robert V. Antolak, DDS - Shelby Township, MI 48315 The Gentle Dentist

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    Robert V. Antolak, DDS - Shelby Township, MI 48315 The Gentle Dentist

    McKinley-Holloway Legacy Dentistry

    McKinley-Holloway Legacy Dentistry

    4.2(16 reviews)
    5.4 mi

    I thought McKinley - Holloway was going to be a great Dentist. Started off good with filling a bad…read moretooth that my original dentist recommend the tooth being pulled and suggested a surgical extraction - I went to McKinley - Holloway she said she could fill the tooth - which I agreed to. Then they did all kinds of procedures that I didn't approve of - thousands of dollars of work was recommended. I told them I didn't approve any of these procedures done. I was given a credit and later had a tooth filled and a different tooth pulled. So the credit I had was used up. I went to a new Dentist this week they did X-rays etc and found two teeth that need to be removed and recommended another Dental Surgeon which I met with today. The charges for the two teeth is going to be less than I paid for one with McKinley. So in closing - the prices of McKinley is way to high and appear to only want to do expensive procedures. Very disappointing. I will say this the Dentist did do a good job as far as the removal of the tooth. Unfortunately the tooth she filled is now one of the teeth that will have to be pulled so I wasted a lot of money having it filled.

    All us Dental-Chickens have found a place to fly in and roost! My 84 year old mom lost two front…read moreteeth after eating a pretzel. We saw reviews on Yelp for this nearby dentist and decided to come on in. I am a huge dental-chicken but I will definitely be going here after I witness how they treated my mom. The work was quick, excellent and priced fair. What I really liked were how nice the people were! Every single person that you have to interact with were kind, knowledgeable and understanding. The actual office environment is very inviting & bright with books and artifacts to put you at ease. I found the music to be a bit loud in the waiting room but I'm sure if I said something they would have toned it down. DDS, Ray McKinley wrote a fascinating book; you can read it or purchase it while you are in the office.

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    McKinley-Holloway Legacy Dentistry
    McKinley-Holloway Legacy Dentistry
    McKinley-Holloway Legacy Dentistry

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    Jeffrey T Baker, DDS - cosmeticdentists - Updated May 2026

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