Horrible experience getting prescriptions in a timely manner. Once even had the wrong prescription…read moresent in

If you ask me about the GYN physicians, I would give an A+...so far, so good. Dr. cherry is very…read morekind, great professional, very smart and great bedside manners. Dr. Oshea is awesome too. It is great when you feel comfortable with your doc; The two nurses I have spoke to are basically nice and well prepared. They have a lot of experience. However, if you ask me what would I change about the service, it would be to teach the two women in the main counter to be nicer. Every Time I arrive I say good morning, they do not answer good morning, they say please take a sit we will call you shortly. Sometimes, they do not even let you finish the "good morning" sentence, and they are sending you to sit because they will call you shortly.

I loathe Geisinger, owned by Keiser Permanente. Go anywhere but Geisinger. This location just…read morechanged to what they call a "hop," and it's literally so that they can charge more money. Billing is the absolute worst. I just got a bill for $100, called them, they said part of it was for an MRI I had done over a year ago. Then she says did you pay anything then? I said, I'm sure I don't remember. She looks and then says "oh it looks like you prepaid $89 I'll move that over." So you're telling me I had $89 just sitting somewhere for over a year!?! Call your insurance and ask them what they think about Geisinger. Also, they now send you a bill before you even see your doctor, hoping that you will pay it. You're never gonna get any of that back even if you never owed it, unless you call them and try to get it back. I'm telling you they do it all the time. And if you ask them what the charge above and beyond your co-pay is, they say it's in case they do other things while you're there. Run. Anywhere but Geisinger!!!

Avoid this clinic like the plague. They cannot follow through with the most basic (but important)…read moretypes of care even after messaging them for 4 days. They couldn't even document my information correctly and wrote that I am a smoker, which I am not. The reception area is just a few iPads. No one to greet you and provide assistance. I am planning on seeking care elsewhere now they have not provided necessary follow up for an appointment that was weeks ago.

5 stars for accommodating our son, a student at UP campus who overdid it a bit at the gym and…read moreneeded some reassurance. We were able to get an appointment quickly, he enjoyed the practitioner that he saw and billing worked out as if we were closer to home, where I am sure that we would have needed to wait a month to be seen.

I have Type II Diabetes, and my PCP told me that I could get Podiatry services every 3 months…read morethrough Medicare. I had thought that Penn State Health accepted Medicare for full payment for services at this clinic. Wrong. I went to a Podiatrist to have my toe nails cut and requested Topical medication to cure toe nail fungus. The Doctor was great and addressed my medical needs. She spent about 20 minutes with me and had a prescription called in to my Pharmacy. Several Weeks later I get a bill for $359 for her services. Medicare covered $244 and I got a bill for $114.00. I went to their office and asked if I could get installment payments. I am living on Social Security. They told me to contact their Hershey office about payments. The woman that took my call at Hershey said that if the amount is under $200 they don't ACCEPT installment payments. She sent me some forms to fill out requesting to have my balance written off by Penn State. The forms they sent me were ridiculous. They wanted me to mail them copies of my last 4 bank statements in addition to another bunch of BS. NO way i would do that instead of just sending them installment payments. My account numbers is none of their business. As far as I know, they MUST accept installment payments by law. So guess how much they are getting? Anything Penn State is a RIP OFF. From their tuition to parking, to anything Penn State, RIP OFF. Find a different Podiatrist and save yourself a headache. Penn State Health is for rich people.