I kept Dr. Ahmad as my endocrinologist after my discharge from the hospital since he was my…read moreattending physician. Just recently, I made the decision to leave Orange County Diabetes and transter to Premier Medical Group. Dr. Ahmad is a really great endocrinologist and I wish I didn't have to leave because of the following circumstances, but l literally had no choice. The office and medical staff are ABSOLUTELY TERRIBLE. They are a nightmare to deal with to say the least. They do not answer the phone 95% of the time and when they actually do they put you on hold immediately just to wait 6-8 mins average and then be disconnected. Other times, when you actually do get to speak to someone, you give them your request or ask them a question. This is followed by another hold session and then the line becomes disconnected without your question or request being met, answered, or solved. Almost every single time you call back after that it goes to a generic voicemail, not to a person. In which if you leave a detailed message stating what you need and what happened, no one EVER calls you back. Adding to all this, they twiddle their thumbs when it comes to medication refills. Numerous times I have ran out of medication while waiting for a renewal order to be sent in to the pharmacy. Actually, I am still out of one medication as of writing this review. It's been over two months without it and I just made the decision to leave the practice two weeks ago. Again, I called them no less than 20 times for the refill and got ahold of them twice, I mean actually speaking with a staff member. Reassuring me that the prescription refill will be sent over but it never was. Future attempts to get ahold of them were futile and when you do miraculously get them on the line and you express frustration about what's been happening they tell you "stop yelling at me" and hang up. I have recently requested my records to be sent to Premier Medical Group. It took them approximately a month to do that and another 20 something phone call attempts. And I am still waiting for them to send 1 simple fax back to an online pharmacy to get a prescription that is free for me through the online pharmacy, ultimately providing me with a huge financial savings. This simple task they can not accomplish, with not only me trying to expedite the process but also the third party pharmacy!!! Then have also been trying to get the necessary paperwork they require back to them from Orange County Diabetes and have been just as unsuccessful as I am. I am not trying to make Dr. Ahmad look bad or discredit him as a physician in any way, shape, or form...but the practice needs a more caring, professional, proficient, and competent office and medical staff. If you are thinking about switching to another medical group my advice would Be to do it now and do it fast. If you aren't experiencing issues now, you most definitely eventually will. Save yourself the headaches, phone calls, frustration, and time. Finally, I am also considering making an official complaint with the: Office of Professional Medical Conduct, NYS Department of Health, Riverview Center 150 Broadway, Suite 355 Albany, New York 12204-2719. Phone: 518-402-0836 or 1-800-663-6114. I hope this review helps anyone who is considering joining ORANGE COUNTY DIABETES

Have been with Dr. Ahmad for a couple of years now and due to covid apts. have been remote for…read moresafety. Always listens and gives encouragement, really wants his patients to do well. Office staff is wonderful, always pleasant.

Hip fracture Dr Juliano was an excellent surgeon. The staff…read morewere wonderful. The therapist was caring and professional. The food was great. Since we moved to Warwick I still kept my dr's 45 minutes away but since my surgery and the Dr's that took care of me, all my Dr's are in or close to Warwick.

Went to the ER - no wait time, swift treatment, kind and friendly staff. Best ER experience I've…read moreever had.

The only Neurologist I will go to. I find he is very thorough and explains things well.Also,I am a…read moreretired RN of 30 years in a hospital and many of my patients have also been treated by him. Never received any complaints. The wait time in the waiting room is very quick. Pleasant staff.

My son has experienced migraines since age 11, but recently at 20 had a novel migraine with speech…read moreissues. We saw Dr Jhaveri a few months later and he was very thorough, thoughtful, and immediately scheduled us for further tests, personally calling to get us in promptly. I am so relieved my son is in good hands. We were seen in a reasonable time frame after arrival and completing paperwork, etc and his office staff were pleasant and helpful

My partner improved through Dr. Yasin's strong integrative approach using the correct diagnostic…read moretesting, medication, physical therapy and nutrition. In 4 months he recovered from a severe case of Lyme disease, began working again and his energy returned to normal.

Very good and thorough, staff helpful and nice. Would be 5+ stars but for looonnggg wait times.read more

I had a surgery 9 years ago for my Chronic sinus infections by Dr Gordon. He did a great job and I…read morewas sinus free for about 2 years which was great. But unfortunately for last few years the sinus infections are back. Anyone who suffers from this knows they suck! So I went yesterday for my appointment and the staff are great. I called when I got there as that's protocol with the whole pandemic. They have hand sanitizer and of course a mask is a must. Wait was not that long. The doctor I saw Caitlin ( who I never met) was very Thorough and great. She looked in my sinuses and told me what I need to do going forward. She suggested another antibiotic as I've had sinus infection for 2 weeks now and also Blood work to be done and then a Cat Scan that I scheduled. When I go back in March, I will see Dr Gordon and after my results we will go from there. If you suffer from sinuses like I do, this ENT Facility is definitely the place to visit. They are very nice and understanding. I'm glad I finally went back!

HORRIBLE HORRIBLE SERVICE!!! Had an ear infection, needed to see an ENT, 1st available Appt, with…read morethis office was 3 weeks out with a PA not even DR....fine, is what it is took appt, day prior they cancel on me saying the PA got sick.... next available Appt when .... Addl 3 weeks out .... was very upset still took rebooked appt.... Day prior ... what happens.... Appt cancelled again .... Obviously not a serious office and not looking to retain or get new patients.... Could be the best doctors or office in the world will never go back or recommend!!! I can not believe a professional office has such poor service!! Shame on this office and staff!!