Located @ 127 E Trinity Pl Decatur, Georgia 30032…read more Conveniently located in downtown Decatur, just a few blocks from Decatur Train Station. There is plenty of parking in the rear of the building while you're being served. Today, my Mom came here for a follow up Dental Cleaning. While she was being served, I was able to watch TV conveniently located in the lobby. Customer Service was great as usual. The receptionist is very professional and friendly. The office is decorated beautifully. I'd definitely recommend this Better Health Dental Office. It was the complete experience for me.

This personal reference from a good friend we trust was worth its weight in gold. Staff is kind,…read morerespectful, professional and informative . The office is clean and equipped with modern equipment. Dr. Walker and staff are very sensitive to your comfort and pain level, and are very gentle with you overall, as well. Kizzy and Chiquita were the technicians who x-rayed, prepped and deep cleaned my teeth (Great Job). My husband and I love this dentistry office! We drive a good ways and pass several other practices to come here but it is worth it. Highly recommended!

I had a great experience with Endodontics of Atlanta and with Dr. Waters and his assistant…read more When I called to schedule my appointment the staff was very helpful in assisting me with all of my questions and in scheduling the best time. Dr. Waters and his assistant were both very kind, personable and professional. They thoroughly explained all that was involved in the root canal treatment I was receiving and made sure that I felt comfortable and understood how everything would work. I experienced no pain during the procedure and they checked in with me several times to ensure I was feeling well. I was expecting a little soreness or some pain after the numbness wore off, but am happy to say, I felt no pain at all afterward! I highly recommend Dr. Waters and his team! :)

The experience was disappointing and felt more transactional than patient-focused. I confirmed…read morecoverage with my insurance before the visit, and while imaging may have been mentioned, it was not clearly communicated that paying around $400 upfront for a CBCT scan would be required in order to be seen. Interactions with the front desk could have been more helpful, as the communication felt somewhat abrupt and added to the frustration. Overall, the process lacked clarity in advance and seemed heavily centered on upfront payment requirements rather than patient convenience or clear expectations.

I've been visiting this building for ortho treatment for 7 months. I called to inquire if I could…read morechange the color of my bottom bands by scheduling an appointment/ walk-in ahead of my upcoming appointment 5 weeks out. The receptionist Valencia provided a perfectly dismissive and condescending tone via phone explaining the company's policy. This is my first time requesting this option and learning this facility does not offer it. However, this is not my first mild experience with this same receptionist. During my second visit the doctor placed one additional bracket on the very last molar of each side of my top row. One bracket broke shortly after I arrived home. I called the office. Valencia answered the phone in a frustrated manner and gave me a difficult time as I explained the reason I needed to be scheduled for an emergency visit to trim the excess wire poking my jaw. The first representative of contact displaying a high lack of concern in resolving rather simple problems is concerning to someone who receives treatment here very frequently. Thankfully, additional staff members continue to display professional customer service with patient inquiries. I hope to see an improvement in the care quality from the employees who are in close contact with patients.

Please do not do any care at Greater Expressions! They overcharge for services and up cost all…read morethese services you DONT need but will keep their salaries HIGH. Corporation greed at their best. Switched dentist I haven't have a cavity or needed work in years. No bill from dentist since. Great expressions took thousands from me for "replacement work" not needed. I've also been waiting for 2 years for a refund for having two dental insurance. Do you think I had any money refunded? Nope they pocketed it. Corporation to file a complaint?? They stopped taking customer complaints bc complaints were too much! Worst interaction with a dentist office ever(all locations) RUN!

I was recently referred to Dr. Pafford by my family dentist for a root canal procedure. From the…read moremoment I entered, I was treated with friendly respect and kindness by every employee, from the well-organized front office to the immaculate well-equipped exam area with its beautiful view of Atlanta. I found Dr. Pafford to be very kind, competent, intelligent and efficient. He genuinely cared about making my procedure painless, even allowing me to use my own earbuds to listen to music while he and his assistants worked together seamlessly. I can sincerely echo these words from past reviews of Dr. Pafford: "top of the line practice" and "world class clinician." Oh, and importantly, you get free parking in downtown Decatur!

I needed a an immediate root canal. Had never had one. Called the office and got an appointment…read morenext morning. Stressed all night about it but as soon as i arrived at his office everything went perfectly. I was assured the world was not coming to an end. He explained carefully what he was going to do. Within an hour he had completed his excellent dental work. Very nice office, staff and dentist as well as excellent high magnification microscope. And let me mention a follow up call to see how I was doing.

First off, I am very honest with reviews as I rely heavily on them so what I tell you is no fluff…read more When I tell you my experience with Dr. Raymond was amazing it was! He takes his time, I felt absolutely NOTHING during the procedure-NOTHING!!!!!. I honestly didn't think the root canal would fix the issue but he really knew what he was doing! I didn't feel that he was even trying to sell me anything but do what was right for me in my situation. His "bed side manners" are very attentive/relaxing and that means a lot when this type of surgery takes place. I have very good overall oral hygiene so this was something that I was very nervous about and couldn't even believe I was going through but he was patient aanswering all of my silly questions and I felt like family ! He is awesome and here I am a week later and I feel none of the prior issues. I'm shocked Additionally, the front desk staff are very responsive and that was awesome as well! They conform to the communication style that works for you, for me it was text messages and they literally responded immediately. Again, since this was my first time having this type of situation, they were very responsive and very reassuring, not making me feel like I was being annoying

Modern Endodontics is a professional group of caring people who have helped me navigate my fears…read morethrough two root canals. I used their conscious sedation protocol and found the treatment was painless. Dr Raymond is a compassionate skilled professional who puts his patients concerns first and does excellent work. I would highly recommend him and his team.

Dr. Goodman and his team, through and through were amazing. I literally did not have one issue with…read morescheduling, rescheduling, confirmation, reminders, etc. NO PAIN - I'm also scared of needles and have had a bad experience with a dentist when I was a kid. So I went in sweaty palms and weak knees from the fear of getting numbed, knowing I had to go through with it one way or another. There was absolutely no pain - I'm not kidding. INFORMATIVE AND ASSURING - Dr. Goodman answered all of my questions at each appointment and walked me through the work he completed, and then answered my follow up questions. He was patient and honest, which I really respect. I'm lucky to have found him, I hope you're lucky enough to read this review and follow through with going to see Dr. Goodman and his team. Stay well.

Best medical experience I have ever had. I went in because I had intense pain in my lower jaw for…read morealmost a week. It was so bad I could barely function. Dr. Goodman quickly determined I needed a root canal and got the job done on the spot. Of course, "root canal" is synonymous with "pain," but Dr. Goodman assured me I wouldn't feel a thing. I had my iPod ready to go to blast loud music to help me through it and didn't even need it. I didn't even feel the novicane shots because I was numbed with Q-Tips before they went in. Plus, Dr. Goodman and his staff are nice, good-natured and fun. Post surgery was painless as well. I can't recommend highly enough.

Dentist is best but the accounting service is worse. They want money in advance but when it's time…read moreto refund their excuse is their accountant works only on Tuesdays. Its been over two months and I am waiting for my money back. I had my procedure done on 1-13-26 and still haven't received my money back. No professionalism.

The ladies at the front desk were pleasant, even the dental assistant was such a sweetheart. The…read moreoral surgeon herself was short with words and didn't explain much about the process in either of my 2 visits. This is not a deal breaker for me even though I think patients should be given thorough details of everything as any surgery can bring on anxiety. The real problem for me was after. Immediately upon leaving this facility I realized I no longer had my drivers license and I knew I just had it for this appointment. I called and asked if it fell out my pocket during the procedure, the lady who answered told me she would check and call back if she found it. I didn't hear back and they were closed on the weekend so I called again the following Monday. The lady on the phone chuckled and said if they found an ID they definitely would've called me. I was stomped because I knew that was the only place I went that day and my license was missing and I just had it. That appointment was in February, fast forward to now which is June. I get a call from their facility telling me they found my drivers license crammed into their dental chair and asking if I'd like it mailed to me. This immediately raised concerns for me. Why are you not thoroughly cleaning your dental chairs? And why is it that I called twice and nobody checked the chair I laid on? I felt like this was so unprofessional, especially because I went through so much to replace my license. When I expressed my concern it was dismissed, no apologies or anything. I would never give this place my business again and I don't recommend anyone else does until they learn how to sanitize after every patient.

I have been going here for years. I had a bad history with dentists and was pretty mental when I…read morestarted as a patient here due to past experiences. I thought I'd take a minute to review after a great appointment I had yesterday. Long is the hygienist who has cleaned my teeth all these years; he's so kind and wonderful! Yesterday, I pointed out to Dr. Schaeffer something cosmetic I didn't like about my teeth, and he took the extra time to fix it on the spot, and it made such a huge difference to me. I really appreciate these great people!

Let's just say that Francis Schafer conducted a Root Canal on the tooth behind tooth number 30 and…read moremanys years later, they find that he left roots in my mouth which caused additional infection to which I'm now being treated for. He should know better as he's a third generation dentist. There's also the possibility that I may not have needed a root canal to begin with. More like a crown was possibly needed instead. They gave me Lidocaine and I could still feel everything. It was a lot of pain but I sat through and have more work coming up. That's more pain to endure. I do not appreciate any of it and I'm shielding out more money for this. Bad Dentist and I said what I said.

Straightforward! They did not try to up-charge anything for my husband or me. Really a good…read moreexperience. Nice people, good technicians, clean and large office and rooms.

Dr Freeman is not my normal dentist. Mine was closed for the week between Xmas and New Years. They…read morewere open and had these great reviews. I came in and they welcomed me at the door. They had everything ready and saw me quickly. A crown had fallen off and I needed it put back on. Well the tooth had rotted and I had an infection too. He explained everything well and I was out very quickly. I may keep going to this dentist.

I ended up here on a recommendation from a local FB group. I don't have dental insurance, so I had…read morebeen putting off my 3-year-old's first visit to the dentist, but when I noticed a dark spot on his tooth that wouldn't come out I had to bite the bullet. Making an appointment was easy--you can do it online and they are willing to communicate by email so there's no phone tag. There was a bit of a wait when we arrived but not too bad. The receptionist was friendly and chatted up my son. The hygienist was very quick with the cleaning and patiently explained what all the tools are. She let him sit on my lap for the cleaning and went out of her way for him--letting him pick the flavor of toothpaste, raising a lowering the chair like a ride, using some of the tools on his hand, searching through boxes to get him his favorite color toothbrush. He did have a cavity and they were able to fill it right then and there. The dentist was very kind while I was berating myself for not taking better care of my kid's teeth, assuring me that even his own kids had cavities. The cost was reasonable, under $300 for the cleaning, exam, and filling. All in all, it was a very positive experience, and I think the best thing about it is that my child isn't afraid of the dentist.

My family always had wholly excellent dental experiences in this office. Not always so in some…read moreother dental practices. It's such a relief to have caring dental professional service, when some in this industry apparently are sloppy, greedy as h, ignorant, sadistic etc.