Located @ 127 E Trinity Pl Decatur, Georgia 30032…read more Conveniently located in downtown Decatur, just a few blocks from Decatur Train Station. There is plenty of parking in the rear of the building while you're being served. Today, my Mom came here for a follow up Dental Cleaning. While she was being served, I was able to watch TV conveniently located in the lobby. Customer Service was great as usual. The receptionist is very professional and friendly. The office is decorated beautifully. I'd definitely recommend this Better Health Dental Office. It was the complete experience for me.

This personal reference from a good friend we trust was worth its weight in gold. Staff is kind,…read morerespectful, professional and informative . The office is clean and equipped with modern equipment. Dr. Walker and staff are very sensitive to your comfort and pain level, and are very gentle with you overall, as well. Kizzy and Chiquita were the technicians who x-rayed, prepped and deep cleaned my teeth (Great Job). My husband and I love this dentistry office! We drive a good ways and pass several other practices to come here but it is worth it. Highly recommended!

The experience was disappointing and felt more transactional than patient-focused. I confirmed…read morecoverage with my insurance before the visit, and while imaging may have been mentioned, it was not clearly communicated that paying around $400 upfront for a CBCT scan would be required in order to be seen. Interactions with the front desk could have been more helpful, as the communication felt somewhat abrupt and added to the frustration. Overall, the process lacked clarity in advance and seemed heavily centered on upfront payment requirements rather than patient convenience or clear expectations.

I saw Dr Waters for a root canal over 2 appointments. He and all the staff are very friendly,…read morecalming and courteous. Procedure was done quickly and painlessly. I didn't need Advil or Tylenol after. My dentist was concerned I might not be able to keep the tooth when he made the referral to Dr. Waters but Dr. Waters assured me we'd had the best possible outcome with the root canal. Although I hope I don't need his services again in the future, I'm a fan and highly recommend!

I've been visiting this building for ortho treatment for 7 months. I called to inquire if I could…read morechange the color of my bottom bands by scheduling an appointment/ walk-in ahead of my upcoming appointment 5 weeks out. The receptionist Valencia provided a perfectly dismissive and condescending tone via phone explaining the company's policy. This is my first time requesting this option and learning this facility does not offer it. However, this is not my first mild experience with this same receptionist. During my second visit the doctor placed one additional bracket on the very last molar of each side of my top row. One bracket broke shortly after I arrived home. I called the office. Valencia answered the phone in a frustrated manner and gave me a difficult time as I explained the reason I needed to be scheduled for an emergency visit to trim the excess wire poking my jaw. The first representative of contact displaying a high lack of concern in resolving rather simple problems is concerning to someone who receives treatment here very frequently. Thankfully, additional staff members continue to display professional customer service with patient inquiries. I hope to see an improvement in the care quality from the employees who are in close contact with patients.

I never leave reviews and I don't want to do this but I have to. The only reason I've continued to…read morecome here is because my hygienist, Pansy, is an angel. However I will not be coming here ever again after being a patient for years. A former dentist botched my crown (which continues to fall out randomly). They botched my husband's dentures (then charged US for a new set even thought it was an issue they created). Today was the last straw. I had a rescheduled an appointment from several months ago. I had received an email confirming my appointment. I took time off of work to get there. When I arrived the receptionist informed me there was no one there and they don't see patients today. Instead of offering an apology or a solution she told me that "they called" (no they didn't, it's an iPhone I have a list of every caller) and seemed stumped when I showed her my email appointment confirmation . There was no offer made to reschedule so I stood there, so confused. This location has had a history of rude staff and dentists of questionable quality. I'm just so disappointed because I love Pansy and I won't get to see her anymore.

Modern Endodontics is a professional group of caring people who have helped me navigate my fears…read morethrough two root canals. I used their conscious sedation protocol and found the treatment was painless. Dr Raymond is a compassionate skilled professional who puts his patients concerns first and does excellent work. I would highly recommend him and his team.

I initially saw an endodontist who diagnosed me with issues involving my two front teeth--one tooth…read morethat needed a root canal, and the other tooth that needed retreatment. This doctor ultimately said one of the teeth might need to be extracted later on. Because it was a significant and concerning diagnosis, I told him I would like to get a second and third opinion, which he fully supported. After some research, my husband found Modern Endodontics of Buckhead. Their website emphasizes "advanced technology," "compassion," and a "patient-centered approach," which gave me hope. Per their website:..."they (modern endodontics of Buckhead) care for each patient from the first phone call all the way through follow-up treatment ....." Unfortunately, my actual experience was far from what they advertise. From the first phone call, the front desk staff--particularly one individual--was very dismissive and unhelpful. I got the distinct impression that she was more focused on her upcoming vacation than trying to help me. I explained that I was seeking an unbiased third opinion and that I already had two recent 3D scans and doctors' notes. However, she was adamant that Dr. Raymond required scans taken only in their office. I completely understand that some providers prefer to use their own imaging systems, and I even offered to take a third scan, if needed. All I asked was that the doctor at least review the scans I had already paid for before making that determination. I also tried to find out his availability to come in for an initial consultation. However, she did not want to put me on the schedule until the doctor had reviewed the documentation I provided. I put effort into sending all these images and information without knowing whether I would actually be seen. Per Modern Endodontic's of Buckhead's website, "Dr. Raymond starts by reviewing your medical history, taking radiographs (x-rays), performing an oral examination, and doing diagnostic tests." Instead, it seems Dr. Raymond reviewed a report from one of my prior doctors--without ever speaking to me, reviewing my scans, or examining me in person. According to the receptionist, Dr. Raymond's recommendation was to extract both teeth and that he didn't want me to have to spend extra money. I was very confused. How could a provider make such a serious recommendation without even examining the scans they insisted were necessary, let alone evaluating me in person? And I much rather keep my teeth as long as I can and spend the money. Making a diagnosis without that interaction is not thorough--it's dismissive. When I asked how he arrived at that conclusion, the receptionist simply said, "He can just tell." When I mentioned that another endodontist believed a root canal was still a viable option for one tooth, she responded, "I don't know. That's just what he said." Trying to get any clarity or meaningful assistance from the front office was frustrating and demoralizing. In the end, my husband pointed out this may have been a blessing in disguise. And I agree. I wouldn't feel comfortable entrusting my dental care to a provider who refuses to review available information or make a diagnosis without seeing his patients-- and whose staff treats patients with such disregard. And I saved $450 for the consultation. Unfortunately, my experience with Modern Endodontics of Buckhead was unprofessional, unwelcoming, and disappointing. I cannot recommend this practice.

Wow! I cannot begin to tell you about the anxiety I experienced scheduling this appointment. I find…read moredental work absolutely terrifying (and that may be an understatement). It took me about a month after my dentist made the referral to even call for the appointment. And now that my problem is resolved, I understand all about the adages concerning a whole lot of worry over something that ends up being nothing. In short, my experience was wonderful. When I called to make the appointment, I expressed my fears. The woman with whom I spoke, I believe her name may of been Paula, quickly reassured me that I had nothing to fear. I hopped on Yelp and also found reassurance in all the positive reviews. When I arrived for my appointment, I was greeted in a friendly way by Brad at the front desk. At the consult, Dr. Waters tried one last effort to prevent a root canal. Unfortunately, the issue was not resolved, and I scheduled the appointment for a root canal. My fear built up again. People talk about root canals like they are life changing, negative experiences. Again, I was terrified. However, I showed up for my 7:15 am appointment. Again, I was greeted warmly. When I was called back to my room, the dental assistant, Mallory, offered me a neck pillow and a blanket, which I quickly accepted. She was kind and reassuring, offering to answer any questions. Dr. Waters arrived, and he, too, had a wonderful manner - friendly and upbeat. Both assured me the process would be quick and pain-free. They were right. The only thing I felt was the numbing shot (and that was not bad at all). I have not experienced any pain or discomfort at all. I kept waiting for the pain to come (even after the procedure), and it never did. I did not just survive a root canal - I thrived throughout it! Great experience from start to finish. Thanks to Dr. Waters, Mallory, Brad, and everyone else for making a terrifying experience a breeze! I am grateful.

What a great place. Very nice and everyone so professional. They did a root canal in no time flat…read more No pain. Wonderful job.

Dr. Goodman and his team, through and through were amazing. I literally did not have one issue with…read morescheduling, rescheduling, confirmation, reminders, etc. NO PAIN - I'm also scared of needles and have had a bad experience with a dentist when I was a kid. So I went in sweaty palms and weak knees from the fear of getting numbed, knowing I had to go through with it one way or another. There was absolutely no pain - I'm not kidding. INFORMATIVE AND ASSURING - Dr. Goodman answered all of my questions at each appointment and walked me through the work he completed, and then answered my follow up questions. He was patient and honest, which I really respect. I'm lucky to have found him, I hope you're lucky enough to read this review and follow through with going to see Dr. Goodman and his team. Stay well.

Best medical experience I have ever had. I went in because I had intense pain in my lower jaw for…read morealmost a week. It was so bad I could barely function. Dr. Goodman quickly determined I needed a root canal and got the job done on the spot. Of course, "root canal" is synonymous with "pain," but Dr. Goodman assured me I wouldn't feel a thing. I had my iPod ready to go to blast loud music to help me through it and didn't even need it. I didn't even feel the novicane shots because I was numbed with Q-Tips before they went in. Plus, Dr. Goodman and his staff are nice, good-natured and fun. Post surgery was painless as well. I can't recommend highly enough.

Dentist is best but the accounting service is worse. They want money in advance but when it's time…read moreto refund their excuse is their accountant works only on Tuesdays. Its been over two months and I am waiting for my money back. I had my procedure done on 1-13-26 and still haven't received my money back. No professionalism.

The ladies at the front desk were pleasant, even the dental assistant was such a sweetheart. The…read moreoral surgeon herself was short with words and didn't explain much about the process in either of my 2 visits. This is not a deal breaker for me even though I think patients should be given thorough details of everything as any surgery can bring on anxiety. The real problem for me was after. Immediately upon leaving this facility I realized I no longer had my drivers license and I knew I just had it for this appointment. I called and asked if it fell out my pocket during the procedure, the lady who answered told me she would check and call back if she found it. I didn't hear back and they were closed on the weekend so I called again the following Monday. The lady on the phone chuckled and said if they found an ID they definitely would've called me. I was stomped because I knew that was the only place I went that day and my license was missing and I just had it. That appointment was in February, fast forward to now which is June. I get a call from their facility telling me they found my drivers license crammed into their dental chair and asking if I'd like it mailed to me. This immediately raised concerns for me. Why are you not thoroughly cleaning your dental chairs? And why is it that I called twice and nobody checked the chair I laid on? I felt like this was so unprofessional, especially because I went through so much to replace my license. When I expressed my concern it was dismissed, no apologies or anything. I would never give this place my business again and I don't recommend anyone else does until they learn how to sanitize after every patient.

I have been going here for years. I had a bad history with dentists and was pretty mental when I…read morestarted as a patient here due to past experiences. I thought I'd take a minute to review after a great appointment I had yesterday. Long is the hygienist who has cleaned my teeth all these years; he's so kind and wonderful! Yesterday, I pointed out to Dr. Schaeffer something cosmetic I didn't like about my teeth, and he took the extra time to fix it on the spot, and it made such a huge difference to me. I really appreciate these great people!

Let's just say that Francis Schafer conducted a Root Canal on the tooth behind tooth number 30 and…read moremanys years later, they find that he left roots in my mouth which caused additional infection to which I'm now being treated for. He should know better as he's a third generation dentist. There's also the possibility that I may not have needed a root canal to begin with. More like a crown was possibly needed instead. They gave me Lidocaine and I could still feel everything. It was a lot of pain but I sat through and have more work coming up. That's more pain to endure. I do not appreciate any of it and I'm shielding out more money for this. Bad Dentist and I said what I said.

Straightforward! They did not try to up-charge anything for my husband or me. Really a good…read moreexperience. Nice people, good technicians, clean and large office and rooms.

Dr Freeman is not my normal dentist. Mine was closed for the week between Xmas and New Years. They…read morewere open and had these great reviews. I came in and they welcomed me at the door. They had everything ready and saw me quickly. A crown had fallen off and I needed it put back on. Well the tooth had rotted and I had an infection too. He explained everything well and I was out very quickly. I may keep going to this dentist.

My family always had wholly excellent dental experiences in this office. Not always so in some…read moreother dental practices. It's such a relief to have caring dental professional service, when some in this industry apparently are sloppy, greedy as h, ignorant, sadistic etc.

I have been going to Dr Williams for over 20 years and would highly recommend both him and his…read morestaff to anyone. His office is a very friendly environment.