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    Jefferson Station

    3.0 (69 reviews)

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    Cindy M.

    [795] This station which used to be called Market East is a nice station to visit. It is attached to a mall which has a ton of cool stores such as 5 below, Century 21 and Burlington Coat Factory. It is also next to Reading Terminal Market which is always busy and a great place to pick up food and treats. The Sepata trains are usually on time and the tracks are always marked. There is a restroom and plenty of staff available. There are tons of renovations happening right now so I can't wait to see what's coming in the future to this station. I'll definitely be back.

    Glenda B.

    As a native this has always been my favorite station to use getting around the city. I used to take the R7 home to North Philly train station from the Gallery Mall. As someone not having lived here for 13 years and not used to be construction it was hard navigating. When you are inside the mall the station is easy to find. If you are being dripped off its hard to find a door to the station. Its weird to explain. I got dropped off at Reading Terminal. I knew I had to use a certain entrance. Thank God I happened to look into a window and realized it was an entrance ti the station. Septa please put out something on the ztreet to direct folks to the station otherwise they will miss it. This is one of the most comfortable and clean stations Septa has to offer. Just wish their trains were the same albeit the Airport train was clean and I appreciated the side doors they have now. The kiosks on the platform did not wirk so I had to pay on the train. $8 instead of $6.75. I was bummed about that. Also the esclator didn't work so I couldn't go upstairs to use the restroom with a big suitcase. Septa please address these issues.

    Marissa N.

    Pretty clean and the staff at ticketing were nice, so were the law enforcement. It's convenient to have the stop right under the convention center. It's also convenient to have a variety of shops above the rains also. On the first floor there are placards of the history of the building. I adore a lil history.

    Michael F.

    I loathe this station. I can't wait for the future kiosk to open because dealing with the ticket sales office employees are the worst! There had been numerous times I have missed the train because of their lack of care! Slow and poor customer service skills. This woman this morning dropped down her blinds at the counter before I could even ask her a question. Shady shade! Urgh! Needless to say, I was not amused!!!!

    Michael F.

    Market East has put in some effort to improve itself. The bathrooms are being cleaned more frequently, staffing at the ticket window seems more consistent, and well let's just give them credit for that. What else do we have... easy access to the Gallery and Convention Center, a mosaic everyone comments on (at least on Yelp!), and entrances from the outside which confuse the hell out of me (like which one will be open, especially when I am in a hurry to catch the last train of the night). So yea, back to the rating. Three-stars seems about right!

    Market East station is as clean as any station in Washington DC, but it's sad that more here aren't like it.
    Nobuyuki S.

    How did this station fall so far? In my early days in Philly, this station was almost new and great but then, The Gallery was booming, and I didn't have to walk around the homeless to go somewhere. The walls were artistic and gave you something interesting to watch while waiting on the platform. I think I remember more waiting in line for a TransPass, listening to the rude person behind the window over and over. Of course, that could have been any major station. The last time I was here, I was amused that almost all of the suburban trains were on-time, except the R6 (Trenton?), which almost always missed the NJT train to NYC by 5 or 10 minutes the years I rode it. For SEPTA's fanciest terminal, why is it so nasty? It looks good from a distance. I would expect the Concourse to be poorly cleaned because walking through there, you'd see all manner of people, but out in the bright lights of Market East, things should be clean. I suppose it's just Gallery Grime, since The Gallery has fallen so far from the 1980s. It makes me sad that Philly gets up and falls again, far too often. Still, SEPTA is going and moving people. When will it be pleasant again?

    Ryan G.

    My thoughts on a train station are keep it simple and make it a relaxing environment for the commuter. Market East accomplishes neither. My biggest annoyance is that during rush hour there is someone on the loudspeaker which is turned up to 120 decibels shouting out the trains that are arriving. Why this is annoying is because we have a monitor displaying the arrival times and an automated voice announcing arrivals. We don't need two city employees doing the same thing on each ramp (not to mention the two workers sitting at information). The one feature that is nice is that if you are hungry, you can jump over and get some food - although I would only do this in the most dire circumstances. The bathrooms are a mess. Although, with the number of people going through that can't be avoided without rebuilding the bathrooms. So it's loud, busy, and confusing. Lets just say, if the zombie apocalypse were to happen, you would not want to be at Market East.

    Jeanne P.

    Oh man. It had been a long time since I had last been here. Nothing ever changes! Tons of extremely, uhh, interesting people that kind of take over the inside of J-Stat. There's currently something burning upstairs and no one knows what is. Oh well! I do like that it's easy to navigate. It's absolutely impossible to get lost trying to find your track. It's surprisingly pretty quiet as well. Reading Terminal Market is also right outside. Always a fun time. I used to choose this station as my layover point when I lived in Roxborough and commuted to Warminster for work so I could wander around a bit before catching my next train....so it's not that bad. I do have one found memory of eating a breakfast sandwich and having a homeless dude curse me out. It was all good though. I just kept rocking out with my headphones in my ears. Wear headphones and keep to yourself...especially if you're female.

    Jon Z.

    The location is convenient and it is a cheap and fast way to get the airport (6.50) each way. However, the station is old and dirty and the entire Philly rail system is stuck in the 1970s. Who uses paper tickets anymore? And which major city still has conductors go around "stamping" your paper tickets? Also, do not come here if you have an early morning flight alone. The moment you open the doors at 5am, you will first get a strong whiff of urine soaked clothes and nasty BO smells. Then you will look down and be amazed that there literally a CITY of homeless people sprawled out throughout the station. Careful not to wake any of them or roll over them with your suitcase! Reminds me of a scene from lord of the rings where the hobbits have to navigate around the sleeping ogres. Lastly the stations are incredibly confusing and shows how dates the system is. Of you get on the incorrect train by accident, don't expect to find out until you are outside of the city because...there are ZERO signs inside the train card which train you are actually on. dont expect any signs of what stop is next or where you are in the system either. The conductors YELLS out the station coming up, so if you can't understand his mumbling or miss the one time he yells out your stop, your screwed. Hopefully Philly will update its metro system to be equivalent to that of NYC/SF/DC but I have a feeling this will never happen with the poor state of the city's finances.

    Marissa C.

    There's some bright art on the wall to wake the sleepy commuters up. It smells like piss, but what subway or train station doesn't. There's this pretty cool underground crossover between the BSL and Jefferson station where is feels like you're walking through old subway carts.

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    Page 1 of 2

    Ask the Community - Jefferson Station

    Do they have a kiosk in this station?

    I don't think they have a Septakey kiosk yet, but you can walk to one of the ticket windows to add to your Septakey. You can also walk from Jefferson Station down into the 11th Street Market Frankford Line station. There's a kiosk there.

    Is there coffee shop here?

    Yes. There is a Starbucks and Dunkin Dounts right up stairs

    Does this train go to nyc?

    No. You'll want to go to 30th Street Station, where you can take Amtrak or NJ Transit. - says a… Read more

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    Review Highlights - Jefferson Station

    Once you step out of Jefferson Station, you are right next to the Convention Center, Reading Terminal Market, Chinatown.

    Mentioned in 10 reviews

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    Airport Transportation and Car Service

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    3.9(28 reviews)
    0.3 miPenn Center, Avenue of the Arts South

    Found these guys on Yelp after another service disappeared off the face of the planet. I reserved…read moreone of their large SUVs for my parents who were coming home from a long trip abroad. The dispatcher called me back immediately after I left a message with the company, and was friendly and helpful in coordinating travel details for an airport pickup for my parents, who are... not technology friendly. Dispatcher called me back the afternoon of my parent's scheduled arrival with specific info on their driver - name, phone #, etc - in addition to trying to text it to them. (Nice try, my parents don't understand texting.) Their driver called moments after they stepped off the plane, and he was available curbside to them as soon as they'd collected their luggage. I'd warned them that there was quite a bit of luggage, so the driver had even brought an assistant to help him load up. Mom reported that the SUV they sent was clean and well cared for, and still had plenty of room for her, my dad, and their 8 suitcases. Driver was friendly and attentive. Mom could not have been more pleased. She even asked for his card! (Mom NEVER does this, because she finds fault with EVERYTHING.) I think it's safe to say we've found our new transportation service! ETA - this company and 1 Luxury Limousine are the same company. (Reviews are pretty great on both.) Not sure why there are two profiles, but it seemed worth mentioning.

    I called and arranged for a ride .driver was nice and showed up quickly...however the quote on the…read morephone and the last time I came to Philly were different when the driver inputed the address. .it was way to expensive.

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    Uber

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    2.5(298 reviews)
    0.2 miMarket East

    Uber will always get 5 stars from me…read more Living in one of the 5th largest cities in the U.S., it is often hard, no, impossible to be anything other than a nameless face in a crowd, an otherwise anonymous customer number or just a delivery address. As many issues that Philly might have, there is an unfettered joy and sense of adventure for me with the random, chance encounters the city offers. As I am conveyed back and forth to the South Street vet with my sick little white cat, once again I get to have some funny, interesting, happy, poignant and occasionally simply dull, yawning interactions with Uber's legions of drivers. I love getting a minute peek into the thoughts and lives of these drivers who are so often taken for granted and treated like robots. Sure, some of these folx have complicated lives, second and third jobs and want nothing more to get through their shift in peace and quiet. As an introvert, I always test the conversational waters when I step into an Uber vehicle. If the driver answers me in monosyllables, I take it he or she simply wants to drive, thus I keep to myself. Some drivers are possibly bored yet enthused about chatting so as a result I have been privileged to learn about their families, their country of origin, their snack preferences, some of the odd/interesting/pesky passengers they've conveyed, music tastes and most of all-how connected everyone of us really are. Almost as good, since I don't drive, is having the little kid in me awakened and absolutely thrilled at going out for a car ride. (Sure, it isn't free but the little boy in me never even considers that. He simply has a blast seeing the city from a vehicle...) While Uber is a business, it would be nothing without its drivers. Sure, sometimes they are slow to arrive or they flip your trip to another driver. From time to time, a driver is having a rotten day and acts out a bit. Examine your conscience. Haven't you had similar days or nights, no matter what you do for a living? Rather than bitching and moaning, treat your Uber ride as a way to connect with someone you'd probably never meet in your regular social circle. See your driver like the unique, silly, grouchy, aspiring, single parenting, hard working, dream filled human being they are; under the t-shirt, under the jacket, under the trucker's cap, behind the knock off shades-they are someone just like you.

    On Monday, January 19, 2026 about 3;30 pm, I decided to call an Uber for a ride from Whole Foods…read more The app promised it would arrive in just 13 minutes. However, after waiting and trying to reach the driver with a call and a text--without any response--I found myself increasingly frustrated. After 15 long minutes with no sign of my ride, I had no choice but to request another Uber. This experience was simply unacceptable! It's hard to believe that with all the advanced technology at your fingertips, the system could fail so completely. I tried to cancel the ride, but it said it would take 16 minutes! And let

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    Jefferson Station - trainstations - Updated May 2026

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