Took a chance by reading the reviews. Did not get the service I was expecting mostly by poor…read morecommunication. Made multiple attempts to communicate even to someone higher up but no luck. Owner never followed up as well or hard to get in touch with.

I met with Randy to discuss the possibility of using his CPA firm for my personal and business…read morereturns. He didn't want to do business with me, and that's why I'm making this review. This guy knows who is clients are and should be, and my business wasn't a fit. And that's fucking awesome that he should be so forthright. I love that! My business is incredibly simple. I just don't need the services that many businesses do, and Randy would rather work with clients who need more than simply their taxes done. So thank you Randy. Thank you for your time, and not wasting mine!

After reading Sumeet's Yelp reviews, I had such high hopes. Unfortunately, she has trouble…read moreresponding to prospective clients. My fiancé called and left a voicemail message, which she did not respond to. He called the next day, and she answered and said that she thought she had returned all of her calls. She told him that the best way to reach her was via email. So he conferred with me about scheduling an appointment with her, and then sent her an email. Here we are four days later, and nothing. So frustrating!

Sumeet was bright and very knowledgeable when we finally spoke on the phone. I was looking forward…read moreto working with her, however, she never called back or responded to my email after our initial conversation. Her prices were comparable to others but I wasted time trying to reach her by phone (it took 2 tries) and ultimately I had to find another CPA.

Our accountant of 28 years retired, and we had to find a new accountant. Lynn was thorough…read moreand-quick.

Outstanding service, quick, and kind. 100% they won't sell your data Ike H&R Block will.read more

Shout out to Capital Tax Service for helping us tackle our business and personal tax returns…read more Consulting with Sandra was great, she provided a lot of information regarding starting a business and guided us in the right direction. Michael really stepped up in preparing our business and personal tax returns. He took the time to explain the different areas of our return to where we can understand all those numbers. Dealing with them was a breeze. Overall, we had a great experience and the cost for there professional service is very affordable. Will continue to do business with them, and I advise that everyone should too.

Horrible experience using Capital Tax Service to complete my 2022 tax return. Details below but in…read moresummary: * Sloppy work with many mistakes on their part from confusing me for a different John and sending outdated intake forms to having 2 major errors (that I discovered) on the tax return once it was finally completed. * Awful communication, I had to reach out each time to get any information. * Poor planning and communication on their part which required an extension to be filed the day taxes were due. My wife and I were very disappointed with our experience using Capital Tax Service. This was a shock because of the numerous great reviews online, however what happened for us was far from that. Starting out, we reached out to schedule a free phone consult. We were sent an email to set it up and Sandra replied saying that our free half hour consult had been used up. Future consults are $150 per hour with a minimum $150 fee paid at the beginning of the consult. She said, this situation had become increasingly complicated therefore additional tax research will be required. We had not had our consult yet, so we were confused and asked her to clarify. Sandra apologized as she confused me with another person. First red flag! We took this as an honest mistake and decided to move forward. Looking back, that was the kind of attention to detail (or lack thereof) we could expect from the entire experience. The next issue was we were sent old forms labeled 2021. I let Colleen know and she apologized saying the 2022 forms were still being finished. Sending incorrect forms was another example of their lack of attention to detail. After we sent in all of our tax documents on 3/18, we were not told they needed an additional info until 2.5 weeks later. We sent that over right away and then silence. We were not updated on the status of our taxes, and had to reach out ourselves as we were close to the filing deadline. We contacted Nikki on 4/12 and were told they would let us know when the documents were complete and ready to review. Then again... nothing. On 4/17 I reached out again because I hadn't heard anything and taxes were due the next day. This caused a lot of stress being so close to the deadline. We were then told that they were still working on our return and we would be followed up with tomorrow. On the day taxes were due, 4/18, we again heard nothing. At 2:51 pm I sent an email and by 4:50 pm there was no response. I then called to speak with Sandra. She told me Nikki was working on our case, but was too complicated, so handed it back to Sandra. I was never made aware of this. She told me I'd have to file an extension. On 4/27 after no update, once again, I reached out and was told there was another form they needed me to complete. On 5/2, I received an email that my tax return was complete and ready for my review. First, this return never included my extension payment as Sandra forgot to communicate that to Nikki (so it was never handed over to Sandra, it was back to Nikki again?). I reviewed everything that night and found 2 major errors; incorrect child tax credit (they only listed a $500 credit when it was supposed to be $2,000) and an issue on my business return where my cost of goods was incorrectly added as gross income. On 5/3, I emailed them regarding the 2 issues that I found. They responded later that day apologizing for the mistakes and then sent me a new completed tax return. The result of these mistakes changed my tax burden by about $2,000, and I was the one to find them! Not only was this an awful experience, full of poor communication, delays, and mistakes but they ended up charging me 40% over the initial estimate to complete my taxes. Because of this experience, my wife and I would not recommend Capital Tax Service.

First, middle of summer, Brent picked up the phone. We only did a phone consult, but I am…read moreinterested in working with him because he was knowledgeable, relaxed, and kind. We spent a while on the phone and he gave great advice without asking for a consult fee. I'll be scheduling a paid consult with him after our great conversation.

I called CPA Solutions and talked to Brent about my tax situation. He was able to give me some…read moregreat advice. I would highly recommend them

Took care of our Taxes quickly and efficiently. He was extremely thorough and answered all of our…read morequestions. I highly recommend and will be a returning client.

Highly impressed!!! Called for an appointment on Thursday, met Michael on the following Monday, an…read morehour later, all done, all the paperwork I needed completed. Very professional, personable, efficient, comfortable office. I highly recommend this business. Michael is a gem! Knows his stuff!

I have used them for years. Excellent work and competency with my personal and business income tax…read morereturn. Good turnaround time, great communication, and upon the latest deductions. Definitely use them.!

Several years ago, Ted was recommended by a friend after a different tax preparer made a mess of…read moreour taxes and caused us needless IRS problems. Ted properly amended the erroneous return and we have used his services every year since. Ted is very knowledgeable, personable and quietly efficient & timely in his work. I have no hesitation with recommending him to others. Incompetence abounds, but you really couldn't find a better CPA for your business and tax needs.

I've been going here since 2016 They are my tax service…read morefamily! I've even got my husband to switch over. We live way up north but I will always make the drive to Kent to do my taxes w them since I trust them!

READ THIS!!! PLEASE be careful! I don't really like putting bad reviews but this one i have to! We…read moreusually do our own tax papers but because we just bought a house and has to kids we decided to go here. When we got there she probably did the papers for 20 minutes, and said we're only gonna get $300. She said we're not gonna get anything from the house because we only paid $12,000 on the tax. And that part I understand! But $300 with 2kids? Good thing She asked for the kids verification before submitting it. She charged us with $110. We left and called them back and we asked them to hold it because my husband can't believe that we're only gonna get $300. So my husband did it with turbo tax and it came out $4,300!!! Please be careful!