Joshua L. came out to our home in Murrieta and thoroughly inspected our aging air conditioner unit…read more He provided a clear diagnosis of the issues (refrigerant leak and control problems) and walked us through practical solutions. He was completely honest, extremely helpful, and took the time to explain everything in easy-to-understand terms without any pressure. Joshua offered several repair and replacement options with transparent pricing, which helped us make an informed decision that fits our needs and budget. I highly recommend Joshua and the entire team at Integrity Air and Heating & Cooling. Professional, trustworthy, and customer-focused, exactly what you want when dealing with HVAC issues.

I rarely write negative reviews, but I felt compelled to share this experience so others can make…read morean informed decision. The fan on our outdoor A/C condenser stopped spinning. After doing some research and consulting ChatGPT to better understand the symptoms, I concluded that the most likely cause was a failed dual-run capacitor. I also watched several YouTube videos showing that replacing the capacitor is generally a relatively simple repair. Although I considered replacing it myself, I decided it would be better to pay a reputable HVAC company to confirm the diagnosis and perform the repair. My wife spoke with a friend who highly recommended Integrity, describing the company as honest and trustworthy. Based on that recommendation and the company's excellent reviews, I scheduled a service call and agreed to pay the $125 diagnostic fee. The technician, Josh, arrived, and I explained that the condenser was operating but the fan was not spinning. I also told him that I suspected the capacitor had failed. Josh retrieved a test capacitor from his truck, disconnected the leads from the existing capacitor, and connected them to his test part. The entire process took about ten minutes. When he restored power, the condenser fan immediately began spinning. At that point, I was genuinely impressed. His quick test appeared to confirm exactly what I had suspected: the capacitor had failed. Since replacement capacitors generally retail for around $20, I assumed the repair would involve installing a new capacitor, with a reasonable markup for the part, labor, expertise, and company overhead. Instead, Josh listened to the fan and commented that it did not sound very good and appeared to wobble slightly. He then returned to his truck to prepare several repair options. He remained in the truck for what seemed like an unusually long time for what I believed was a straightforward capacitor replacement. Eventually, I walked out and told him that the amount of time being spent preparing a plan made me concerned that this was about to become a lengthy and expensive repair. I explained that this was not what I was looking for. Josh said he would be finished in a few minutes, so I returned to wait. When he came back, the first option he presented was to replace the capacitor for approximately **$1,000**. He then began describing another option that included replacing the condenser fan motor. That repair would have added approximately **another $1,300-$1,600** to the bill, on top of the capacitor repair. At that point, I stopped him. I told him that I had researched the capacitor and understood it to be a part costing approximately $20. I directly asked whether I was mistaken in understanding that I was being quoted $1,000 to replace a roughly $20 part. Josh responded by asking whether I had gotten that information from ChatGPT. I told him that I could not justify spending $1,000 to replace such an inexpensive part, even allowing for labor, expertise, insurance, overhead, and a reasonable profit. At that point, the proposed price changed. Josh explained that the original estimate involved a higher-quality or premium part. He said that if I wanted a standard capacitor instead, the repair would cost approximately **$500**, with the $125 diagnostic fee applied toward that amount. Feeling somewhat relieved that the price had dropped from $1,000, I tentatively agreed. Josh then went to his truck to retrieve the standard capacitor. Fortunately for me, he did not have one available. We therefore scheduled a return visit for the following Monday. After Josh left, I replayed the entire interaction and became increasingly uncomfortable with how the visit had unfolded. The test capacitor had already demonstrated that replacing the failed capacitor allowed the fan to operate. Yet the initial proposal was approximately $1,000 for the capacitor replacement, followed by a substantially lower price only after I challenged the estimate. I also looked up replacement fan motors compatible with my condenser and found them listed on Amazon for approximately **$100-$300**. I understand that retail part prices do not include diagnosis, professional installation, warranties, company expenses, or profit. However, that comparison made the proposed additional charge of $1,300-$1,600 for the fan-motor replacement even more difficult for me to understand. Rather than wait until Monday, I went to Home Depot and purchased the correct capacitor for **$21**. After reviewing the replacement procedure again, I installed it myself in approximately ten minutes. The condenser fan immediately began spinning, and the air conditioner cooled our home normally, just as it had before the capacitor failed. I called the company and canceled the follow-up appointment. I want to emphasize that Josh was polite, personable, and easy to talk to throughout the visit.

Advanced hit the mark. They arrived on time and quickly diagnosed my AC problem. They knew what…read morethey were doing, methodologically moving from one process to another until they found and corrected the air flow problem in my system in the attic. Even though I was apprehensive about this, not once did I feel they were trying to up-sell me some BS diagnosis, straight shooters, highly recommend! In and out in less than an hour, awesome! As for the chick complaining about the part she found on Amazon for $15, get over it, do you really want to run the risk of installing some high voltage part yourself and getting electrocuted, or have a professional do the job, these guys have to make money too, they have overhead and profit to make, get over yourself!!! I would def hire Advanced again, no BS, just quality work, get what you pay for! So pleased with their service and pricing!

Matthew arrived within the time frame specified, asked detailed questions and paid close attention…read moreto my responses. He inspected my furnace, and cleaned up my AC unit. I signed up for inspections every 6 months and now am all set to face the Temecula summer heat.

Chris is so focused. Realky articulate. You can tell he enjoys his job. He was very knowledgeable…read more And he knew how to explain things to me in a manner that was easy to understand. He realky respected my home. Very neat and clean. Very reasonable prices. If youre looking for a great serviceman. Chris is that guy.

Chris came out the next day after my initial request. He quickly diagnosed the problem and set up…read moretime to grab the part and repair my air-conditioning. Unfortunately, the part wasn't available so we had to schedule the repair for a couple days later, but Chris kept me informed along the way. When he installed the new part, he noticed another that had-to be replaced as well, and had to come back early the next morning to finish, but got the job done quickly. Honest, reasonably priced, and quick, I will reach out to Righteous again if I ever have any more problems with my AC. Thanks!

Our property often uses 24 hr Express. Today we had an issue with one of our AC units. Tyler K. was…read morevery helpful. He completely the work efficiently, he worked with us, and provided clear communication of what was wrong, and what was needed for repair. Tyler K. has performed work several times and always provides great service.

Huge shoutout to Tyler K for the excellent HVAC service! From the moment he arrived, he was…read moreprofessional, friendly, and clearly knew his craft. He took the time to explain what was going on with our system in a way that was easy to understand, and he made sure everything was running perfectly before leaving. It's rare to find someone who combines technical expertise with such great customer care. If you ever need HVAC service, I highly recommend asking specifically for Tyler K. You'll be in great hands!

returned home from a week long trip to find my ac was not cooling. I contacted Butler Heating and…read moreAir and was given an appointment for the next morning. Marcus showed up on time and was nice and professional. He quickly determined the problem. He had the needed part with him and replaced it in less than 20 minutes. Butler Heating and Air is now my go to for ac and heating needs. It is rare to find such a professional and reliable business these days, Butler Heating and Air is one of them.

Great experience with excellent communication. Marcus the tech was great - zero pressure. Told him…read morewhat I believed the issue was and he verified it. Also Butler was literally the only company out of approximately 6 that answered my questions when I sent a Yelp request for bids. Every other company was using the shady "oh our tech will get you pricing when they're on site" - like you really can quote what you charge for refrigerant? In my opinion, these are shady practices designed to take advantage of customers who might not be well versed in home repair. Butler is different, the company is honest and will take care of you and do what they say, 1,000% recommend!

As always cool air solutions was there to help us out! They helped us out with our gas line to our…read moreauxiliary bbq and fire pit. They covered and closed up all existing lines which had a small leak causing them to not work and ran a new pipe from our house to our bbq. Time and time again they do great work, friendly, reliable and very friendly. 100/10 for this project!

I completely lost trust with this company. I had an…read moreappointment for heater maintenance not too long ago. The technician stated everything was running okay except for the blower wheel. He said that it is completely dirty and needed immediate attention to be cleaned or else my system will not run correctly. I was given a quote and he asked if I wanted it done the same day. He did not show any pictures or anything to support his reasoning. I declined the service because I got a new system less than a year ago. I got a second opinion from a different company. The technician took out the blower wheel, took it out and showed it to me. It was not dirty just a few specks of dust. That was all! It was not in a condition where it was dirty and required immediate attention as stated from the tech from this company. This is very upsetting because the fact that the technician lied and just wanted to take advantage of making money. Do your research and hire a reliable and honest business!

Our AC was blowing cold air two weeks back on some of the coldest nights. I found this local…read moreservice here on Yelp and called at around 5pm having read many of the reviews. Frankie the owner picked up very fast and was at our place the next day 9AM. He inspected the devices and identified the cause almost immediately. One can see that it takes an engineering mindset and years of professional experience to reach the level of intuition that Frankie carries. He even has the parts needed on his truck and fixed the issue on the spot - the capacitor powering the compressor had broke down. After his fix, the heating functionality of the unit was restored, and has been stable since. The price Frankie charges is also reasonable. I will not hesitate to write this review so more people in need can benefit from Frankie's services.

Our AC went out on a very hot weekend. Romeo came out the following day. We honestly thought we…read morewere going to have to change the HVAC. Romeo however was able to diagnose the issue, fix it the same day, and provided information on the unit. I appreciated his honesty.

Our experience with Veterans Choice has been remarkable to say the least. Our family has used them…read morefor yearly maintenance of our HVAC system and recently to solve a problem with water coming out of our secondary drain line. Joshua came out and was able to quickly rectify the problem, make some great suggestions, and perform all remediations the same day. We have dealt with Ryan and Joshua and they are true professionals that explain everything clearly on what they are going to do and why. I highly recommend this company if you want quality work and a fair price.

Dewy, Ozzie, Freddy and for the life of me, I can't remember the name of the professional,…read morerespectful and knowledgeable man that came out to give us our estimate. He was very helpful and not at all pushy in any way at all. Dewy did an amazing job at doing a clean and precise install of our new water heater. He took his time in showing us where all the shutoff valves are and reminded us to keep up on our service. Ozzie and Freddy worked seamlessly together to complete our A/C installation in a timely manner while being respectful of our condo and our neighbors. All of you guys are amazing and are now part of our "family "!!! Love you guys!!! Great job. Caesar and Christa Santos

This process is fast Service was great. Technicians were…read morepolite and very knowledgeable Cools off house quickly. Too bad it only works at night. I wouldn't even need AC

I've literally never left a bad review in my life, but QuietCool deserves one…read more I had them install a whole house fan directly through them. Price was reasonable and the install was supposed to include removing my old fan. I'll admit I'm the dummy who didn't climb into the attic afterward to check their work, but come to find out, they never even removed the old fan. They just left it sitting up there tucked under the insulation. I called QuietCool and got transferred to customer support where nobody ever answered. Emailed them too. Nothing. The fan itself is fine, but if you buy a QuietCool, I'd definitely have someone else install it. And apparently check the attic when they're done.

Outstanding Service from PDS Air & Plumbing! I cannot say…read moreenough good things about PDS Air & Plumbing. I recently had them out to service my home, and without a doubt, Jorge Martinez and Jose Franquez provided the absolute best customer service and overall experience I have ever received from any home services company. Jorge Martinez handled our AC repair with exceptional skill and professionalism. He diagnosed the issue quickly, explained everything clearly, and had our cooling running efficiently in no time. Jose Franquez was our plumbing technician and was equally phenomenal. He was incredibly thorough, respectful of our home, and fixed our plumbing needs with top-tier craftsmanship and attention to detail. Both Jorge and Jose were prompt, courteous, extremely knowledgeable, and went above and beyond to make sure everything was taken care of properly. It is rare to find technicians who take this much pride in their work and truly care about the homeowner's experience. PDS Air & Plumbing has earned a customer for life--ask for Jorge and Jose! And Even after all of that they gave me a Token of Appreciation for my serving my country as a Marine

I am writing this review about PDS Plumbing & Air. I have to say that Mario, the employee they sent…read moreover to service our AC unit seemed very knowledgable about his job. I realize he could only offer to do so much within the rules of the company he worked for, but we were grateful for his honesty. He did not try deceive us into paying for an entirely new AC unit as a contractor who came by just before him did. Instead, he went right to work by replacing the capacitor and activating the unit first to see if the AC compressor even needed replacing. Thankfully, it didn't. Our AC stopped working, yet Mario did not rush the job even though it was very hot that day. He first ran a meter test to make sure the thermal switch inside the compressor was making contact before replacing the capacitor. Then he then proceeded to reactivated the AC and and check the temperature of the inside vents to see if cool air was coming out them properly. After he established that it was, he then offered my mother a senior discount, knocking the price for the new capacitor down from $497.00 to $397.00, which we were very grateful for. He was also very polite and easy to get along with and took the time to answer our questions. I just wish there were more contractors out there that were as sincere and knowledgable as he was. If you decide to use this company, ask for Mario. I decided to give the company PDSPlumbingAndAir.com 4 out of 5 stars because their intitial ad said they provide free estamates, but when we spoke to them over the phone, they said they charge a $79.00 dollar "Evaluation Fee" which would only be waved if we hired them for a job, meaning if they charge a price beyond what someone can afford, the potential customer would still owe them $79.00 dollars. ----------- J. M.