Whatever you do, do not give them your debit card. They charged my account four times during a…read moreperiod of time I requested it be frozen due to surgery. I've only received two payments back and they are giving me a run around for the balance. I am talking with an attorney to see what recourse I have. The bank has given me provisional credits. Not only did they not apply the charges to my account but rather to a family member who canceled their membership. Please be aware!!!!!!

DO NOT go to the Middletown location. I have given this salon multiple attempts to prove they are…read morecapable spa, but they are not. Shame on me for allowing myself to be let down on numerous occasions. The first huge problem was when I arrived at 9:40 am for a 10 am massage. My massage therapist was standing outside with another therapist. I was informed the building was locked and they couldn't reach their manager or the owner. They were finally able to reach the manager at 10:15 and was informed she "was on her way." Because her arrival would be well past my appointment time, I left. The owner called the following week and said she would "add on a scalp massage" for my troubles. No apology, just an extra add on. Unfortunately, the next available appointment was months out and my massage therapist informed me that she would be seeking employment elsewhere due to how poorly they are treated. A year later, I decided to try this location again. I had a new and inexperienced therapist each time I went. After my 4th massage, I ended this membership. My billing stopped for 3 months then suddenly I was being charged monthly. I called to let them know I was being billed despite my membership ending. This went on for 4 months. They finally credited my card back for 2 of the 4 months. They would not refund the other 2 and also informed me I could not use these services as I am past the 90 days service date of billing and services used. Hand and Stone of Middletown is a huge let down for our community. They currently don't have a manager, the owner never responds to calls and they can't keep any employees.

Was on a work trip and had time for a pedicure so I stopped in! The menu was very confusing as it…read morejust listed different things but didn't really describe what the service was for. I ended up just asking for a regular pedicure and hoped for the best! The service was done very carefully and I was very comfortable throughout. My toes looked great!

Came here an hour before it closed and they still had wonderful customer service I came for a nice…read morecalm pedicure and that was what I got the price was reasonable $55 and the message was wonderful message chairs were top tier and the vibe was right and the place was clean I will definitely go back I didn't even know they were there right in between hobby lobby and tom foolery in Middletown!

Looking for Eyelash extensions GO to Salon 828 and ask for Kelly! I have been getting Eyelash…read moreextensions for the last 4 years . Recently I had to find a local salon instead of commuting over a hour to get them done. I was so worried about the change of salon and concerned that I wouldn't be able to find as good of a service that I was use to. I booked an appointment with Salon 828 in Middletown De with Kelly. I am EXTREMELY SATISFIED!! I waited to write my review for a few weeks to make sure my lashes would hold up and they have. They look as amazing 3 weeks later as they did the day I got them done. Kelly's technique and skill at applying the lashes is very very good. They are the perfect length that I described I wanted, no clumping, very little shed ( just your normal). They are lush and full and again I have to say these are the best set I have every had in all my years. Absolutely NO need to supplement with mascara of any kind . I have had many compliments. If you are thinking about getting lashes I highly recommend Kelly at Salon 828. I go to the Middletown De location but I understand she also works in the Wilmington De location also. Oh the price $$.....you absolutely can NOT beat the price for a new set. Do your research and you will agree.

Nicole is amazing! I always go in not knowing what I want done with my hair, and she works her…read moremagic. My hair always comes out looking fabulous! Best hair salon in Middletown DE ever Nicoleeeee My Fav