I am at Cornerstone more often than I should. After 50 years of very bad practices on dental care…read moreand a severe case of dry mouth for the last 5 years or so, I have learned dry mouth is a breeding ground for cavities .The staff are doing their best to help me get more years of being able to chew my food. I don't remember the names of all the staff but that isn't important. They all are exceptional at their jobs. I had another 4 cavities filled today. I do have one name to share, Marcie, I informed Dr. Wilson that I want Marcie to be my personal numbing artist. I have had way too many needles stuck in my mouth over the years and lots of pain to go with them. I tensed up when Marcie came in room, she raised my lip and before I realized it .she was done. Thank you Marcie and Randall Wilson and the most pleasant staff of professional smile makers. Thank you for the opportunity to give a review.

My family and I have been patients of Dr. Randall Wilson/Cornerstone Dental for more than 2 decades…read morebecause of the such high-quality dental care we continue to receive. My reason for first becoming Dr. Wilson's patient was to get a 2nd opinion when my new dentist (at the time) told me I needed to underdo some expensive dental procedures. Dr. Wilson quickly diagnosed the procedures as unnecessary saving me a small fortune. Over the last 20 years, my extended family and I have continued to get our every 6-month teeth cleanings because most of the Cornerstone dental hygienists are top-notch putting in extra effort in removing as much plaque and tartar as possible to prevent tooth decay and gum disease. One of my favorite hygienists is Kerri because she does such an outstanding job each time. While you can't schedule a teeth cleaning with a specific hygienist, I always feel very lucky when I'm one of Kerri's patients. Over the last two years, I've had to have some expensive dental work completed to address two of my lower molars (with fillings) finally becoming brittle and wearing out (after over 5 decades of use). Dr. Wilson and his staff did an outstanding job crowning these molars, and they ended up being a much improved and well-worth-the-investment upgrade. Lastly, my family and I have always been impressed with how well Cornerstone Dental is managed, which includes patient appointment scheduling, high devotion to cleanliness and using modern technologies and best practices, procedure billings, and employee professionalism and friendliness.

Excellent customer service , entire staff is friendly and very helpful, and they take their time…read moreexplaining things to make sure that you understand! Very care driven team and office!

I have received dental care here for several years and have always had positive experiences. There…read moreis ample parking and the facility has easy access to any in western Belleville. The staff is very friendly and helpful. I recently changed to a different dentist because of difficulties getting an appointment with a hygienist. I am starting over as a new patient with a dentist across the River and will be seen a month earlier than if I stayed.

I had a root canal and still ended up losing the tooth a few months later. I know this happens…read more They were friendly and its ok. I was upset that I had the root canal and before I left, I was asked for a $250 co-pay. They were lucky I had it. The lady told me when I called to question it that if I had read the paperwork I signed, I would have seen there was a copay. The "paperwork" was on a tablet and the wifi shut down three time while I was filling it out and had to start from scratch so again, I guess I can say my fault but a simple heads up would have been appreciated. Then I started getting bills for the remainder of the payment which again I had no idea about. The tooth really wasn't that important. I made a payment arrangement and the payments are automatically taken out of my bank monthly. I am still getting demanding statements saying payment due now or face collections and must pay within 30 days to avoid further action. I'm on a payment arrangement!!! What more do you want?? It's just bad customer service. The harassment isnt necessary.

Both Dentists were kind and they listened to my concerns. Office experience was good. I would…read morerecommend this dental office.

Has plenty of parking but the access point from the road you have to slow down very much because…read moreit's a decent adjustment from the road we are going here for my wife's dental needs she's always loved coming here and has great relationships with the staff it has a amazing waiting area couches, TV and so much more it's amazing what they did with the space they took great care with my wife and made sure that her dental needs were taken care of in the best ways possible and always let her voice be heard even inside the operating spaces they have tvs for their patients even offered water while we were waiting it was a great atmosphere and the team they have their is more like a family than anything

Great office. Very helpful with insurance and everyone was very attentive to my needs. Would highly…read morerecommend!

Amazing dentist and staff! I have been looking for a new dentist for quite some time and I feel…read morelike I found a great one! I am very pleased with the quality service I received. All of my dental needs were taken care of and all of my questions answered. Thank you for making my dental experience one that I will definitely recommend to others!

This is the best Dentist and the best Dental hygienist staff Ever. I just had a tooth break off…read moreand they got me in the week I called. I cannot tell that the tooth was ever repaired. Dr Jankowski is meticulous and I trust him with any dental issue I will experience in the future. His staff is outstanding! I'm 72 and this practice is the best Dental experience in my lifetime. I had a front tooth crack last year. He crowned both and you can't tell they aren't the original teeth. Amazing Dentist. I gave them 5 stars because 100 is not an option below!!!

Just had my first appointment. They are wonderful! Laurie did a great job, and she was so polite…read moreand careful while doing my cleaning. She's great! Dr. answered all my questions and gave me a good report. The whole staff was very nice and professional. I'm excited to find my new dentist 'home'!!

Dr. Kevin and his staff are hands down the best around! I actually look forward to go to the…read moredentist now.

This review is not for the dentist or her assistants. I saw Dr. Thompson yesterday for an exam, and…read moreshe was kind and thorough. However, I am frustrated with her front receptionists. I wanted to schedule my next appointment in October, and I gave them my insurance's coverage information that clearly states the appointment would be covered. However, based on some "policy" that the front desk came up with, they wanted me to schedule the appointment in November because they were worried insurance wouldn't cover the appointment. 1. I asked to see this policy as written, and the front desk told me no. 2. I asked to speak to an office manager, and the front desk told me no. She asked me if I wanted to speak to the other receptionist. I said yes. After being on hold, she did not transfer me to anyone and told me to go to another dental office. 3. I asked them if they could file the claim for me in October, and if insurance wouldn't cover it, I'd be happy to pay out of pocket. They refused to even try to file the insurance claim, stating their "policy" tells them not to. I understand being worried insurance won't cover the appointment, but I'm angry at the fact they wouldn't even try to file the claim without a good reason, especially when I told them I would assume the risk. I also think the front desk was unprofessional in saying she'll let me speak to another receptionist but then turns around and tells me to go to another dental office. I DO NOT recommend this office, especially to my fellow military spouses. Please go anywhere else.

After previously reporting a negative review due to an unpleasant experience with front office…read morestaff , Dr. Thompson followed up with me to better understand the situation and ensure me that the behavior was not acceptable and not representative of their standards and treatment of their patients. I appreciated the follow up and definitely showed their commitment to their patients. My family and I have been with Dr. Thompson for 6 years and have always experienced exceptional care, so I'm relieved the situation was resolved.

Be sure to check with your dental insurance for yourself to ensure you're in network before getting…read moreany work done besides a cleaning. They straight up lied when they said my insurance covered the procedures they recommended and accomplished. Come to find out they weren't in network and I had to pay a substantial amount of pocket. Buyer beware.

Excellent care and customer service! They provide comprehensive and compassionate patient centered…read morecare. I am very pleased to find such a great dental group! Carly worked diligently to get my son in while on break from college, she went above and beyond!