My car broke down on the highway a long way from home. My roadside assistance sent this provider…read more They towed me back to their shop late Friday. Saturday morning 815 am, I received a call informing me they do not service Mercedes. This was not a problem. I figured the tow truck operator was only trying to help and did not know they could not fix my car. The guys I the shop offered a couple of places that could do the work on Monday. All in all I appreciated that they were honest about not doing the work. The tow truck operator had good customer service and made me feel at ease while on the side of the highway broke down with two kids. The next day, I towed to another repair shop and the office staff was wonderful, an older gentleman and the younger gentleman dispatcher. My second tow driver was as nice and competent as the first. I would recommend the shop based on the character of the folks I dealt with in my limited experience.

two stars so they can't take down the review but would give a one star! customer service (if you…read morecan even call it that) was incredibly rude when i opened a phone call asking if they gave estimates over the phone. she laughed at me, saying quote, "that would be like me asking the color of your shirt, honey." unless i did not give you any further information about my vehicle, yes it would be, but i was asking if you have estimates! very different situation, considering one you have information about a vehicle that you were hired to listen to, and in the other you have zero information about an article of clothing! this was such an odd phone call, i would absolutely never take my business to a place who's customer services undermines me before i even walk in the door.

Robbie did all the rust repair and paint on my wife's '79 VW bus. I was just looking for a…read morerespectable driver quality paint job but he out-did himself. 10 years later it still looks awesome.

This place is awesome! I feel like they are honest and trustworthy, and I don't feel like I am…read morebeing ripped off in any way. No pressure in any way. Straight up honesty is what i felt. I would highly recommend.

Something hit my car and smashed up my bumper on the weekend. My father recommended that I come to…read morestockers to get it looked at to see if he could repair it. I called on Monday and he told me to bring his car right down. He came right out to look at my vehicle and assess the damage by a quick glance. He had me leave my car with him. For an extremely reasonable price my bumper looks better than ever. Without me even asking to do so they also fixed every dent that was in my car, including the back bumper being a little smashed in on the corner. I was extremely pleased with the service and highly recommend this family owned business you will not be disappointed.

Any review less than 5 stars for this family owned business is questionable. Our family (my father,…read moremother, and myself) have taken our vehicles for car repairs to this location over the last 30 years and have NEVER been disappointed. They are by far the most honest, reasonable, and skilled auto body repair shop in Northampton County. Highly recommend.

I recently became a customer both for repair and regular maintenance. I was amazed! What a…read morefantastic experience. My daughter and granddaughter are also customers and rave about their service. (No price gouging which some shops try and pull on women.)Super efficient and clean. Recommend to anyone!

Do not have your car taken to Smitty's collision. After sitting in the lot for 5 days I was told…read morethey could fix my car in 2 weeks. I needed a tire after hitting a pothole. Well I couldn't let my car sit another 2 weeks to get fixed I needed my car asap. I found another garage that would take my car and fix it in 2 days so I wanted to have it towed to them. Smitty wouldn't release my car till I paid a $1700. storage fee. They did nothing to my car other than let it sit in their lot for a week, it took a week for them to figure out all it needed was a tire. This is a scam to get insurance $$. That's why insurance rates are so high for everybody.

They did an amazing job on my front bumper, very professional and nice. I highly recommend this…read moreplace. They gave my car back to me in perfect condition and clean!!

It's been almost a month and they still haven't begun to repair my vehicle, very dishonest and…read moreuntrustworthy

These guys are great! They under promised and over delivered. I had a minor repair that most repair…read moreshops would've charged me a couple thousand for and this was done under $1000 with great workmanship. The customer service is wonderful and they were faster than unexpected. I would totally recommend these guys.

There were more bad things happening then good throughout the whole process. In the beginning I…read moredropped my car off and a week goes by to find out my car was never seen or looked at and I had to constantly call cause I was never updated. Then little over a month later goes by I pick up my car to see my tailgate was still not right. I took it back and it looked like my car never moved to be fixed. At that point I was just done with everything and just wanted to be back in my own car.

They were on time and reasonable and was willing to work with the insurance company and me to get…read moreeverything done at a good price and as quick as possible professional all the way

Caliber Collision did an amazing job repairing and painting my white Honda Civic Touring. Not to…read moremention how they repaired my tire rim, looks brand new. The customer service is on point, THANK YOU CALIBER COLLISION !!!!

Caliber Collision did a great job repairing my vehicle. I appreciate the time the estimator took to…read morego over my estimate to make sure I was comfortable before starting repairs. My vehicle was returned timely and looked great.

Good value and turn around time when I took my Honda civic to them. They were friendly and took…read morecare of my vehicle without overcharging

The mechanics are diligent and they know exactly how to narrow down the issue and most importantly,…read morefix it the right way