Save your time and get an estimate somewhere else. I scheduled an estimate for my car at 4:00pm ,…read moreleft work early, and arrived at 4:00pm. One of the estimators came out to look at the damage and threw out a number. When I asked for a written estimate, he said to come back another time because it takes about an hour to do an accurate estimate. Ridiculous waste of time, very disappointed in that whole interaction. Disclaimer: rating is based on customer service, not the quality of a repair.

My grandma brought her car in after a little accident she got into with another car. They were nice…read moreand personable and fixed the car and had it back to her in a a couple days. When we went to pick it up they had cleaned the outside and inside of the car! It was covered in crumbs when we dropped it off but when we picked it up it was vacuumed beautifully. It was such a nice surprise and it looked fantastic. They did a great job all around so we can't recommend them enough

JDT Collision Center is awesome! I needed my rear bumper painted and front touched up and because…read moreof the unique pearl white color it was a tough job but needless to say JDT did a phenomenal and flawless job! They have a very friendly and professional staff and provided a great experience. If you're looking for an honest top notch body shop that won't nickel and dime you, this is the place to go! Very highly recommended!

From the owner: JDT Collision Center specializes in automotive collision, body, frame and light mechanical work.read more

These guys are great! They under promised and over delivered. I had a minor repair that most repair…read moreshops would've charged me a couple thousand for and this was done under $1000 with great workmanship. The customer service is wonderful and they were faster than unexpected. I would totally recommend these guys.

There were more bad things happening then good throughout the whole process. In the beginning I…read moredropped my car off and a week goes by to find out my car was never seen or looked at and I had to constantly call cause I was never updated. Then little over a month later goes by I pick up my car to see my tailgate was still not right. I took it back and it looked like my car never moved to be fixed. At that point I was just done with everything and just wanted to be back in my own car.

I recently became a customer both for repair and regular maintenance. I was amazed! What a…read morefantastic experience. My daughter and granddaughter are also customers and rave about their service. (No price gouging which some shops try and pull on women.)Super efficient and clean. Recommend to anyone!

Do not have your car taken to Smitty's collision. After sitting in the lot for 5 days I was told…read morethey could fix my car in 2 weeks. I needed a tire after hitting a pothole. Well I couldn't let my car sit another 2 weeks to get fixed I needed my car asap. I found another garage that would take my car and fix it in 2 days so I wanted to have it towed to them. Smitty wouldn't release my car till I paid a $1700. storage fee. They did nothing to my car other than let it sit in their lot for a week, it took a week for them to figure out all it needed was a tire. This is a scam to get insurance $$. That's why insurance rates are so high for everybody.

Highly recommend. Family owned and operated. Work with you and very reasonably priced. Always find…read moretime to work on my car

Something hit my car and smashed up my bumper on the weekend. My father recommended that I come to…read morestockers to get it looked at to see if he could repair it. I called on Monday and he told me to bring his car right down. He came right out to look at my vehicle and assess the damage by a quick glance. He had me leave my car with him. For an extremely reasonable price my bumper looks better than ever. Without me even asking to do so they also fixed every dent that was in my car, including the back bumper being a little smashed in on the corner. I was extremely pleased with the service and highly recommend this family owned business you will not be disappointed.

Any review less than 5 stars for this family owned business is questionable. Our family (my father,…read moremother, and myself) have taken our vehicles for car repairs to this location over the last 30 years and have NEVER been disappointed. They are by far the most honest, reasonable, and skilled auto body repair shop in Northampton County. Highly recommend.

My car broke down on the highway a long way from home. My roadside assistance sent this provider…read more They towed me back to their shop late Friday. Saturday morning 815 am, I received a call informing me they do not service Mercedes. This was not a problem. I figured the tow truck operator was only trying to help and did not know they could not fix my car. The guys I the shop offered a couple of places that could do the work on Monday. All in all I appreciated that they were honest about not doing the work. The tow truck operator had good customer service and made me feel at ease while on the side of the highway broke down with two kids. The next day, I towed to another repair shop and the office staff was wonderful, an older gentleman and the younger gentleman dispatcher. My second tow driver was as nice and competent as the first. I would recommend the shop based on the character of the folks I dealt with in my limited experience.

two stars so they can't take down the review but would give a one star! customer service (if you…read morecan even call it that) was incredibly rude when i opened a phone call asking if they gave estimates over the phone. she laughed at me, saying quote, "that would be like me asking the color of your shirt, honey." unless i did not give you any further information about my vehicle, yes it would be, but i was asking if you have estimates! very different situation, considering one you have information about a vehicle that you were hired to listen to, and in the other you have zero information about an article of clothing! this was such an odd phone call, i would absolutely never take my business to a place who's customer services undermines me before i even walk in the door.

From the beginning, the receptionist, Holly, was incredible. She was knowledgeable, empathetic, and…read morehonest. She took the time to explain the repair process, the expected turnaround time, and the reasons behind it. That transparency immediately made us feel comfortable moving forward with their team. What really stood out was how proactive she was. She showed us how to use their app to track the repair status, and she even checked in with us midway through the process. What WOW'd me was the level of ownership and empathy. The collision repair process isn't something most people deal with regularly, and Holly recognized that. She took the time to explain everything, keep us informed, and make the experience as stress-free as possible. She exceeded our expectations and turned a frustrating situation into a genuinely positive customer experience.

I had two vehicles repaired at Crash Champions. The first I was very pleased with and wrote them a…read moreglowing review. The second I had a totally different experience. Not only did they not keep in touch with me, but the repairs were delayed for weeks. Even worse, one of the parts they receipt said was replaced, was either not replaced or failed within 3000 miles. Another shop and the insurance adjuster told me it looked like the original part. The shop would not stand behind their repair. The best they could offer me was to try to get back the amount they paid for the strut, ~$78, when they charged me $198 for the part. Also, there would be no reimbursement for the labor or alignment that had to be done. I have never experienced such a whiplash in attitude from a company before. I will never use Crash Champions again.