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    Caliber Collision

    4.4 (7 reviews)
    Closed Closed
    Updated 1 week ago

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    Response time

    4 hours

    Response rate

    100%

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

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    9 months ago

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    6 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Service was fantastic. My car looks great, it was returned spotless, and they were a pleasure to deal with.

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    Star Collision Center & Body Shop

    Star Collision Center & Body Shop

    (2 reviews)

    In helping a neighbor through her vehicles body repair process, I became involved with Star…read moreCollision. It was a bit of a challenging situation due to the age of the vehicle and some initial communication difficulties for my neighbor. I decided to head over to the shop personally. I asked for Marie who had done the initial estimate . Marie came right out , greeted me pleasantly, brought me up to speed and kept me informed during the entire process. She said what she would do and she DID it ! They painstakingly searched for and found the necessary parts. The repair looks fantastic. My neighbor is delighted !

    Where do I begin with this body shop. I took my car in as they are a Progressive partner and after…read morean accident they were the closest to my work. The whole adjustment process and scheduling was very issue free, but once they had my car all the issues started. Not only was I never notified of any extensions in how long my car would take there was 0 clear communication. A customer should never have to constantly call a body shop to get updates or clear answers. To give you an idea of how many times I had to call to get any kind of update as I was renting a car that is not free, they knew just from my phone number calling that it was me without even asking for any name. On the day my car was due to be done by end of day they called me after 430pm to let me know they had "forgotten" a bumper bracket and needed to order one so it would be another day. I'm sorry, but a bumper bracket missed??? I should also clarify and say that my car was not badly damaged and all of it was on my bumper. RIDICULOUS. So now another day I have to wait and they call to tell me it is FINALLY done. And I didn't have to actually call them. I go to the shop to pay my deductible owed and the receptionist tells me the progressive check that pays for the rest of my repair she doesn't have on file. (I handed this to her when I dropped my car off). So now I owe the whole bill of $3700 and they have no record of this check that I signed and handed to them with my keys when this all started. So they lost a $3000 check and now are telling me I have to pay and explaining how there's no possible way I gave them a check. OUTRAGEOUS HOW DO YOU LOOSE A CHECK FOR THAT AMOUNT!!! Needless to say the progressive adjuster had to come out and miraculously found it. I will never ever go back here and I have called my insurance company to persuade them they should not do business with this unorganized and not customer friendly shop. I work in the hotel business and have many guests asking for car repair shops and will NEVER recommend this place.

    Easton Auto Body

    Easton Auto Body

    (16 reviews)

    My car broke down on the highway a long way from home. My roadside assistance sent this provider…read more They towed me back to their shop late Friday. Saturday morning 815 am, I received a call informing me they do not service Mercedes. This was not a problem. I figured the tow truck operator was only trying to help and did not know they could not fix my car. The guys I the shop offered a couple of places that could do the work on Monday. All in all I appreciated that they were honest about not doing the work. The tow truck operator had good customer service and made me feel at ease while on the side of the highway broke down with two kids. The next day, I towed to another repair shop and the office staff was wonderful, an older gentleman and the younger gentleman dispatcher. My second tow driver was as nice and competent as the first. I would recommend the shop based on the character of the folks I dealt with in my limited experience.

    two stars so they can't take down the review but would give a one star! customer service (if you…read morecan even call it that) was incredibly rude when i opened a phone call asking if they gave estimates over the phone. she laughed at me, saying quote, "that would be like me asking the color of your shirt, honey." unless i did not give you any further information about my vehicle, yes it would be, but i was asking if you have estimates! very different situation, considering one you have information about a vehicle that you were hired to listen to, and in the other you have zero information about an article of clothing! this was such an odd phone call, i would absolutely never take my business to a place who's customer services undermines me before i even walk in the door.

    Caliber Collision - bodyshops - Updated May 2026

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