10 stars! I make…read morethe whole car-buying process uncomfortable for everyone. But not here. The sales man, walked me through leasing options, which were foreign to me. He really listened and made charts with thorough explanations. There wasn't any tension or unease! I was there for several hours with my daughter. Many introductions were made, all of which included her. Speaking of time, they closed at 6:00 but we weren't finished until 7:30! I felt bad but they reassured me it was fine and really meant it. What other dealer would do that? They really took care of me- it was like buying from family. I had two cars to trade in, but didn't have a way to get them both there, so they came to my house to look them over! Again, who does that? They gave me good trade-in offers that I couldn't pass up. I really felt like I got a good deal and left completely satisfied and would recommend them to anyone. Their philosophy is like no other- Customer satisfaction and they deliver! Oh, by the way, that's my white Escape you see representing the dealership! Wait- can I preface that I have had GM loyalty my entire life? I crossed over!

I've read some of the negative reviews, but that has NEVER been the case with my experiences with…read morePark Ford. I purchased a new Ford EcoSport from them in 2022. (First time buyer at this dealership) I've had my car regularly serviced by them from day one. EVERY experience has been great. All professional, courteous, informative, and serviced in a timely fashion. My latest experience has been with their COMPLIMENTARY REMOTE SERVICE. Awesome! They came to my house, did a full check-up, including tires/rotation, oil, brakes, battery, etc. I couldn't be happier and the price was more than reasonable, the same as if I took my car in to the dealership. I've had wonderful experiences with Park Ford and am going to continue as a loyal customer! Thank you to all at Park Ford Tallmadge. (Note: I'm not from California....I'm a local!)

My experience at VanDevere Kia was excellent from start to finish. Everyone was courteous,…read morewelcoming, and attentive to my needs. The team made the process smooth and stress-free, and I truly appreciate their patience and professionalism. Thank you for providing such outstanding service! A huge thanks to Michael Robinson he has been excellent and very helpful these past few years.

Horrible service department, and it starts with the management. Well, it really starts with subpar…read morematerials. Between receiving horrible treatment and service for a damaged air conditioning condenser to their mechanic not tightening the cap to my coolant during and oil change and causing my engine to overheat....and still waiting on confirmation I will be reimbursed for the tow (I rejected the offer for free oil changes to make up the tow expense ) I cannot wait to be done with VanDevere and Kia. Biting the bullet, eating the negative equity, and buying a Honda. After several weeks, still waiting to hear on the refund for my tow. I've reached out a few times with no reply.

I purchased a 2026 Honda Civic hybrid Touring. Gwen was the salesperson. Easy to work with and a…read moretransparent process. Staff were all very friendly. I would recommend this dealership and specifically Gwen, as she was practical and helpful towards getting the right car, at a fair price point.

Troy was professional and customer service oriented. I was thankful for Serra Honda to work on my…read moreCRV recalls.

Super helpful staff! Plenty of options on year and model. Zero haggling on price! Picked the…read morevehicle in our price range. Very simple . Very much recommended!!

Bought car that was never even cleaned when picked it up. Was told oil was changed and check oil…read morelight came on within first week of driving it was a quart low. Bad communucation with salesman and put tires on car that were too big now have to listen to loud road noise. Will never buy another car from C A again.

We're from Alabama and was in an emergency situation needing a tire fixed to get home. These guys…read morewent above and beyond to help us get back on the road. Most places we went to it was close to closing time and would not help us. Awesome staff!! Thanks so much!!

I went to mr tire to get a cataletic converter and exhaust manifold gasket installed i left my car…read morethere came nack when they called and said it was do e i then handed gary 1500$ and he gave me change because it was 1446$ and he handed me a nice folded up peice of paper and said it was the recipt i went home next morning check engine light comes on when i start the cAr i take it to kia they run the codes something they did broke the o2sensors and something about cold idle start that has to do with. The cataletic converter so i call him he twlls me bring it in i do he runs the codes himself tells me has nothing to do with what he did and it would cost me 300$ each to do the o2 sensors by this time im mad i go home and call corporate to file a complaint they have no record of me being serviced no paper trail they said no work order was entered so we involve the district manager by this time ive realized ive been conned gary pocketed my money and didnt fix my car dm said he watch cams said did not see me pay cash interesting im a fat woman and i paid cash and counted it out at the register the. He says first his dude said id never been there then that i came in got a quote brought car wasnt what i needed so he told me i needed something else and refused said only 2 calls recorded i have ss of 4 including the one where he called me to pick up my car so now my cars in worse shape then it was and it Aputtera whe. I try to drive it and i cant afford to fix it and the recipt you ask that i trusted them? It was a fake eastamete for 799$ worth of misc work no clue i didnt pay that i paid the 1446$ i believe its a whole shop scam after things ive been told and i doubt the dm looked into it because he would have seen me give the cash and he would have seen my number 4 not 2 times so i believe hes a part of it. Dont go there dont trust them stay far away or you will be conned to snd be out of luck like me