Great guy! The screws were broken on my frames and Wayne was able to repair it. I'll be coming back…read morefor business again!

Had a very good experience using Wayne for the very first time. He went above and beyond…read moreexpectations in setting up an appointment and completing 2 new pairs of glasses and replacing lenses in 2 others. I highly recommend Custom Eyes to anyone looking for new glasses or needs a repair.

Dr. Abbas was great. Giving professional advice wgrb asked i appreciate a dr that has opinion based…read moreon their profession/specialty Will come again for eye care

Let's start with what's good about this place. I was very impressed with this location as they…read moreprovide one of the best when it comes to customer services. I had an appointment for my father-in-law who was getting his first glasses from the US. Right from getting him checked in, his eyes tested and the ophthalmologist checking him and to the glass selection, everything was smooth and in length. We felt he was in the right place and right hands of various people, throughout the process. Special mention to Kapila who patiently sorted out his insurance details and helped with the frame selection. He got himself one of the best regular use glasses and he was so impressed that he also got nice cooler shades. We got the glasses on promised timelines and we couldn't be more happier about the new glasses as they perfectly fit his optical needs. Well about the bad part of this place, I'll share when I find one!

It was time to go back to the eye, doctors..aahh sigh. The joys of getting older. This little…read moreeyeglasses doctor and shop is located in the shoprite at mid state mall in east brunswick 2 steps away from a dunkin. The doctor was pleasant and efficient. Didn't talk down to me. I had my prescription in minutes. I picked out my lenses by the helpful young kid named Danal(sp). His mom and him basically run the glasses portion of the shop. They are courteous and most helpful at helping you pick the right frames for your face. Within a week, I had my new glasses. They made sure they fit right and their were no problems. It's definitely a great place if you're in the market for new glasses and an eye exam. So you can get an eye exam,pick out your glasses, grab a dunkin' if that's your thing, and do your grocery shopping all in one swoop. They take most insurances and are cost effective. So if ya can't read this go to optical.

This is a follow-up to my review from 2018. Optical Image still gets 5-stars!!…read more Since our first visit 5 years ago, we've replaced/updated our glasses at least twice. Vesta continues to give us outstanding service. She takes the time and puts in the effort to make sure we are satisfied. When I was having trouble focusing on my computer screen with my progressive lenses Vesta suggested she make an "old school" bifocal so I could have a mid-range and reading lens. (side note: I worked form home during the pandemic so the focus on my screen was different from the office) She helped us found a simple frame that looked good and would work for the bifocals. They were perfect! And now, Vesta's son is working there, too, and he is just as easy and pleasant to work with. All we can say is "keep up the good work! we truly appreciate it!"

Ruth is the best. The selection is always up to date and through the years as a client, the service…read morefrom Ruth Hanson is exceptional. Ruth knows how glasses should fit. My comfort in wearing glasses is priority & the reason I shop there. Go and check it out, it's worth the experience.

The best care that I have ever received for eye care has been at J.J. Poole in Milltown. Ruth is…read morethe owner and she takes all the time you need to make sure that your prescription and frames are right. There are no "One Hour" promises, no pressure and last minute offers to get you to make a decision. She is kind and patient and makes sure its right. I especially enjoy the selection of frames. I like the bright colored, metal ones but she has everything including readers, sunglasses, protective goggles and children's frames. My husband even gets his frames there. He is rough on his glasses and he is always bringing them in for repairs. Ruth is great. Go see her on Ryders Ln where the Tomato Factory is.

5 out of 5. This…read morereview is strictly for the eye exam portion. Although I have purchased glasses from this location before, I haven't in a long time. I've been coming here for my eye exams for many years, and the only reason I come to this location is for Dr. Hanlon. I absolutely love this man -- great person and great eye doctor. You will not be rushed. Everything that needs to be done for your exam gets done, and they have all the latest machines and equipment. The rest of the office staff is always great as well.

I recently tried to go the cheap route and bought glasses (prescription sunglasses) online through…read moreGlassesUSA. The two prs arrived and I immediately realized that they were the wrong size. I called them, they made the return process easy and that's where the nightmare began. I tried getting the correct size/pair and they told me that they weren't made, only non prescription in that size? Then I asked for a refund (7-10 business days) and it took about 20 days to get my refund. I went to LensCrafters on Rte 18, got EXCELLENT service from start to finish and got both pairs (the size I wanted all along) in just over a wk. This is my second time dealing w a LC location and it was outstanding in every way both times, I'll just go there in the future, it's a no brainer!

I had my annual eye exam with Dr. Jeffrey Case in the East Brunswick location. Scheduling was…read moresimple, just go to their website and find a time slot. When I arrived to my appointment, I was taken to do a couple of routine eye tests. After, I met with Dr. Case in his office. From my own experience, I did not think Dr. Case was empathetic or helpful at all. The whole visit felt transactional and when I told him about my dry eye issue and all the different things I've been trying to do (eye plugs, different drops, seeing a bunch of doctors, taking supplements), he brushed it off and said it wasn't anything serious and to just take fish oil and eye drops. He never bothered to ask about my history, what may have caused it, literally anything at all. I've been suffering with dry eyes for years and wanted his professional help and advice around how to get better. Yet he just wanted to end the visit as soon as he can and run off to his next patient. I would highly avoid using Dr. Case if you're looking for someone who will actually cares about your eye health and vision.

I have been charged $400 for an eye exam! My insurance denied coverage so the facility told me I'm…read moreresponsible for payment. I begrudgingly paid $307. Then I get another bill, the facility said they would talk to billing and get back to me, they didn't but another bill came. Again the person at the facility said to disregard the bill. Now I'm being told I'm responsible for it. An eye exam for $400. Just for reference if you do not have insurance the test is $129. I asked to speak with a district manager or corporate and was told there is nothing like that for this facility. Still waiting for Heather to call me back, the billing manager. Very deceitful!!! Horrible customer service. Would love to rectify this if anyone could send me a contact number. Otherwise to all consumers...STAY AWAY from this FACILITY! Marybeth B

I have been here on a few occasions and the staff has always been pleasant and professional. I was…read moreseen by Dr Chen who is thorough and answered whatever questions I had. I will continue using their services.

Terrible Experience - Please Be Careful…read more I had my cataract surgery done here, and it turned into a nightmare. I went in with very high eye pressure, but they still went ahead with my left-eye surgery as scheduled. During surgery, my capsule broke. The surgery center didn't even have the proper lens for the sulcus, so I was left without a lens in my eye for two weeks. Later, they performed another surgery to implant the lens. Unfortunately, due to the trauma from the first failed surgery, my cornea became swollen, followed by consistent inflammation. Six months later, Dr. Kung told me that there were leftover fragments from my natural lens causing infection -- and that I needed a third surgery to remove them. All of this led to corneal edema, loss of vision, ongoing inflammation, and constant pain. After consulting two cornea specialists, both confirmed that the bad cataract surgery caused all of these problems. Now, the only solution left for me is a cornea transplant. I am terrified and deeply regret trusting this place. RUN -- do not risk your eyes or go through the misery I'm experiencing. On top of everything, they ran many tests on their machines and charged me a lot of money throughout this ordeal.

Walgreens has taken over the Spotswood Rite Aid recently. We have been Spotswood Rite Aid customers…read morefor approximately 20 years, the service was never great and the store was pretty disorganized but the one thing it had going for it was it was close. All our doctors knew the location and we could easily get prescriptions filled. Now that it is Walgreens the store has undergone a facelift and is moving in a great direction. Prescriptions are sent from the doctors electronically, customers are notified by phone and text when ready. As a consumer you can see what the costs are, they pick up the phone and answer questions....imagine that! The store is clean and organized. Great start in Spotswood.

Seeking a Pharmacy for my updated Covid booster and this was the closest for the Moderna vaccine…read more Lots of CVS but none carried Moderna. Checked in and the Pharmacist was efficient and helped me update my records . Ended up buying several items and once the front desk returned as I was waiting, checked out.

The doctor took the time to thoroughly assess my needs, demonstrating both patience and careful…read moreattention throughout the examination. Additionally, the staff made me feel at ease with their warm smiles and welcoming demeanor, creating a friendly atmosphere from the moment I arrived.

A beautiful office with the sweetest staff! Absolutely loved my experience from the moment I walked…read morein. The front desk staff, Yajaira was extremely knowledgeable and kind. The doctor was very thorough going through my tests yet I was in and out! I ordered glasses that were ready within This was a 10/10 for me and I couldn't recommend them more.

I walked in confused and needing help and Kristen lead me the right way! I was so happy that I came…read morehere. They have a smaller glasses section that neighbors however the staff is really knowledgeable if you tell them what you are interested in they can help you find them. Once you have chosen glasses, you have to wait 10-14 days for them to come in. They have a good insurance policy for glasses, if you buy the warranty you can have your glasses fixed at any Pearl Vision location in the US (which is a lot).

I had my first appointment last week and liked it a lot! The girls at reception were all very kind…read moreand welcoming. There was a bit of a long wait for my scheduled appointment, but Evelyn, who assisted me with picking out a pair of glasses, picked up on the delay and occupied me. I saw Dr. Lauletti who was friendly and informative.