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    JCA Insurance Services

    5.0 (23 reviews)
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    Services - JCA Insurance Services

    Car and truck insurance

    Vehicle

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    7 years ago

    Janet is extremely helpful, kind and thorough. Appreciate her great customer service.

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    11 years ago

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    Review Highlights - JCA Insurance Services

    I have been in business with John for over 12 years back when they had offices in Rancho Cucamonga.

    Mentioned in 18 reviews

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    Bisson Insurance Agency

    Bisson Insurance Agency

    (12 reviews)

    I've had an auto policy with Mercury since 2014 and selected Bisson as my agency. The only time I…read moreinteracted with them was when I needed coverage for a new vehicle or when my insurance was about to lapse. In my dealings they were curt and aloof. My insurance has quadrupled while my vehicle usage declined dramatically. Mercury has a new program called RealDrive, which would be a great fit for my situation, but I learned about it through googling. I recently requested quotes from AAA, Costco and Geico. All were substantially lower than what I'm paying now. Considering how much Bisson has earned in commissions over the years, I would have expected a Christmas email or something. Instead, I was dealing with people that might as well have been robots. Come to think of it, robots might have done a more thorough job. I can't wait to leave them. I doubt they will care -- or notice.

    They allowed my insurance to lapse due to a discrepancy in billing that had gone up by $50. They…read morehad also forgotten to notify the DMV to take off the lien from Wells Fargo even though I paid off the car 6 mos prior. No apology only that they would do it. My insurance wasn't reinstated even though the paperwork all indicated it had gone through. I would have taken responsibility for it but they never contacted me. They sent me a text after I inquired, that said "...Mercury declined to offer a quote. I have no other options to issue a policy. Thank you, Bisson Insurance." Buyer beware.

    JCA Insurance Services - insurance - Updated May 2026

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