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    JC Penney Salon

    2.0 (2 reviews)

    Services - JC Penney Salon

    Haircut

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    Great Clips

    Great Clips

    2.5(2 reviews)
    0.7 mi
    $$

    I have been going to this salon for several years with varied results. I found a stylist a really…read moreliked but found out today she no longer works there. I proceeded with a haircut because I only wanted a slight trim so assumed any stylist would be able to do that. Wrong. By the time she was done my hair was 2 inches shorter and barely covered my scalp in places. My hair was really uneven with longer parts in different areas. I will be getting my hair done elsewhere after this horrible experience. It will take months for my hair to regrow.

    Hint: Use the Great Clips app to check in. It will cut down on your wait time, especially if they…read moreare really busy. I checked in and the app told me it would be a 7 minute wait. I headed over, which is about a 5 minute drive. When I arrived, one of the workers was helping a customer pay for his haircut. When she was finished, she took off to her chair. You are supposed to finish the check in process by having them acknowledge your check in at the register. They called a guy's name that was after me. She asked me who I was and I told her. I was actually next. I told the guy he could go before me, but he insisted I go. The lady that cut my hair informed me I didn't complete the check in process. I informed her that their workers need to be trained to acknowledge people when they walk in the door and finish the check in process. At least they could have asked if I was there before they proceeded to call the next person. Anyway, they keep your records so they ask you if you want the same haircut. It is $14 for a men's haircut, which I think is a little high for Lancaster. It used to be $12. You would think they would have chip readers for credit cards with the $2 increase.

    JC Penney Salon - hair - Updated May 2026

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