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    JC Penney Portrait Studio

    2.9 (7 reviews)

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    Ace Photo - Outside

    Ace Photo

    3.6(116 reviews)
    1.8 mi
    $$

    Listen, I've been coming here for a while now and I want to say I absolutely love it without fail…read morebut that's not always true. I will say where I can say I don't love them 100% of the time is the staff. I have seen new staff come and go, and I've seen senior staff stay (which is always nice to see them). BUT not everyone is very welcoming or polite. I don't need kissasses or anything but for those who are looking for "outstanding" sales people, I will warn you that some of the staff are a little rough around the edges. Now, with that said, I think that there are staff members who are beyond kind and welcoming and make me love this place (when they are present). I think this is an awesome store to grab what you need and even be able to talk about what products best suit you and your needs. Again, overall I love it here, there are just a few too many experiences where I've left feeling that the staff don't actually respect me as a customer - which is fine but leaves me feeling discouraged and hesitant to return.

    Be careful about what you are ordering. I ordered a camera online that CLEARLY had a photo of what…read moreI wanted (because I own one) and the correct model number. I clicked through to the site from Google Shopping and it did not say unavailable or anything, but the exact same photo (price, too) came up with a slightly different model number, so I didn't notice a missing 0. My receipt shows the same camera. Mo refuses to apologize. He said he would refund it if I send it back. I had the camera shipped out of the country at extra expense and sending it back will cost more than the purchase (taxes, shipping 2 ways) The product does not match the photo.

    Photos
    Ace Photo - What I received on the left, compared to the ad and confirmation photo.

    What I received on the left, compared to the ad and confirmation photo.

    Ace Photo - Cameras I loved

    Cameras I loved

    Ace Photo - Order with same photo

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    JC Penney Portrait Studio - photographystores - Updated May 2026

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