Professionally they are fair. Will work with you and answer the phone and listen to you....which…read moreis rare. Also there isn't any confusion in regards to services presented.

We are moving out of our home and needed a cleaning before we put it on the market. The owner told…read moreus she had a crew that could do the job and we set up a day and the time was set. They did not show at the set time and I did receive a call telling me their crew was finishing up a job in Galveston and would be coming directly to me. The maid showed up after 4:00 and there was no crew. She did not complete the job at all. I called the next day to express my dismay. The owner knew this was important to get done because the upcoming weekend we had to put the house on the market. I told her nothing was done and we wanted our money back. She said no and that she could have the nonexistent crew come back. I told her no and that my wife and I were done with her company. She did offer a 1/4 of the money back. I did not say anything and hung up. My wife and I returned to the home the following weekend, postponing putting the house on the market. When we entered the home it was clear NOTHING had been done. Then my wife called me to the front of house and the front door was open! The maid came in the back door and should have left that way. We discovered she had somehow managed to screw up the locking mechanism on the front door and it would not close. Our home was left open for a week! This company is a sham and I would say NEVER, EVER USE THEM!

Timely responses. Information well presented…read more Timely responses. Information well presented

The Sugarland location sent Blanca and another house cleaner to my home, and Christopher gave me a…read morediscount by matching the price with another business I was going to hire. In addition, due to Chinese New Year, I needed the house cleaned the next day, which they worked out a time slot to do for me (Christopher responded within 1/2 hour and right after I was about to sign with another company). The women made every effort to make sure the areas I needed cleaning were scrubbed and wiped of dust, dirt, and grime. They wiped the window blinds, the exterior of cabinets, refrigerator and oven, and they mopped the floors and corners clean. Blanca checked with me to make sure I was satisfied or if I had more concerns (after they cleaned each area) = total of 2 hours. There was a spot they did not dust or mop upstairs, but I let it go because they wiped and cleaned other areas I did not ask for. The only question I have is "Where is my swifter?" because it disappeared from the restroom. Also, I would prefer they empty dirty water from the living room floor into the toilet and not my kitchen sink and they should not refill their bucket to wipe the floor by use of the kitchen sink. There is a faucet and hose outside the front door to refill their bucket and a grate on the street to empty out dirty water, so using my kitchen sink was not appreciated. The reason the review has 5 stars is because Christopher acquiesced my request and charged me days after my Lunar New Year, which I'm truly grateful for, and he gave me a discount as a first time client. That's great business ethics for you!

Very prompt in replying to messages. Fair pricing. Felt comfortable with their staff, they seem…read moretrustworthy. Cleaned every nook and cranny. They were clutch because my Dad needs help around the house now that I have moved. Thanks guys you are the best!!!

When I called and first booked, I spoke to Diego and gave a heads up of our situation. My mom is…read morevery sick and I mentioned that we needed to do a deep clean on the house due to her cronic breathing issues. After everything was all said and done, we had an appointment on the day my mom was coming back home at 1pm. We arranged the ambulance to take her from the hospital to home and prepare to clean at that time (as we had no choice) and had set her up in another chair that was more challenging for her to sit in until the cleaners were done with that section of the house. THEY SHOWED UP 2 HOURS LATE. I ended up texting Usama asking what time the cleaners would come. If i didn't ask I would have never known they were coming 2 hours late!!! That means my mom would have to be in the chair for an additional set of hours. Fast forward the girls come, they were about to leave after two hours when they were supposed to be here 4 to 4 and a half hours.(time paid) I had to stop them before leaving and asked why they didn't even touch the big master bathroom. This was after we were going back and forth arguing about my mom having to get up because they mentioned that the floors would get dirty if they cleaned that room last. So we had to move my very sick mother into the living room so we can cater to their needs which infuriates me after thinking about it more. Especially since they ended up cleaning that area last anyways because they missed the entire master bathroom!! I checked around the house and there was dust all over the pictures and on top of surfaces everywhere. The poorest cleaning job I have ever seen in my life. And something that me and my family really needed due to my mom's condition. We asked why they didn't clean the ceiling fan and the cleaner answered, stating that they did not have the equipment to clean what was needed. I also noticed one of the workers seemed sick. And I saw her wipe her nose with one of the towels she was cleaning with and then began cleaning the kitchen surfaces. (On camera) I was so disgusted and angry that if I were to have said something I woukd have gotten into a fight. Disgusting and sloppy work on their end. My dad asked if either one of them felt sick to please let us know because my mom's is so sick herself. So the fact that I saw that really put me over the edge on top of a poor ass job. I called and spoke to Usama infuriated and told him the story. He kept offering to provide a redo of services even though I mentioned to him several times that my mom cannot be around the fumes in the same room. (Thus, another reason why we needed her in another room while cleaning). He kept asking if I wanted a redo and I kept saying no, until I just gave up and said, I'll call him back. A deep cleaning nightmare that led us nowhere and a few hundred dollars short with snot residue on the counters!

Communication was very good and I was pleased with the move-in cleaning they did for me.read more

I could not be more thrilled! The attention to detail was tremendous! I am so pleased!read more

Service very good. The staff very friendly. They cleaned everything well. Thank you and I will book…read moreagain

La KJ Maid Services has been outstanding for my property. Nathalie and Jonathan are extremely…read morepunctual, professional, and detail-oriented. They don't just clean thoroughly -- they also share helpful advice on how I can improve the space for guests. Their consistency and reliability give me peace of mind, knowing the property is always guest-ready. I highly recommend them to any host looking for a dependable cleaning service.

I work with them before and they do an amazing job. Very responsible and reliable. Mayte it's very…read moredetailed when it comes to cleaning the homes

From the owner: Residential & Commercial Cleaning -Weekly…read more -By-weekly -Monthly - Move in/ Move out Cleaning

I have use FJH Custodial Services for a few years now. They do a great job. If I need somthing…read moreFrank is on top of it. If I need supplies I let him know and it is usually delivered the next day. FJH does more than just cleaning, if air filters need changing they do it, if vents in the ceiling need cleaning, they do it. If something electical needs fixing for example light fixtures he makes sure to send out a company that he works with to fix the issue and follows-up to make sure the work is done. I think I said this before that I spilled a whole container of copy toner on my carpet in my office. I called Frank he was at my office in minues with a vacuum. I amhappy with the services he provides.He is a great guy and has a great company.

OMG I have never used a cleaning service and I am so impressed with FJH and the great job Frank has…read moredone! I made a checklist and he exceeded my expectations. I had lived in the house 18 years and it was in need of a deep move out cleaning. Frank immediately answered my call, showed up on time and again did an outstanding job. He cleaned things that I didn't even know needed to be cleaned! He brought his own supplies and left a few behind by mistake. When he came back ON A SUNDAY he found a few more places to touch up that I didn't even realize! I hired FJH to support my local businesses and am so glad I did. I will recommend him to all my friends, business contacts and family. Frank is ex military and his work ethic is impeccable! Suzanne Murdock

So happy we went with 713 Cleaning!…read more TL;DR The team far exceeded our expectations and we are so happy we went with them. Highly recommend Eliot and his team. My husband and I were looking for a reputable cleaning company. After searching through many different companies on Yelp, I requested a quote from several. Eliot was very prompt in his reply and provided all the information needed for us to set up a cleaning date. The communication throughout the entire process was awesome, I never felt like my questions weren't answered. The day of our scheduled cleaning, Eliot messaged me they were able to come earlier in the day, which was great! He kept me updated once the team arrived to our home and when they finished and left. It was so nice knowing when they were there and when they were gone. The constant communication and updates really allowed us to feel comfortable throughout the day. We came home to our home clean and smelling fresh. I really was so impressed at how well it was cleaned. We had a bookshelf that was a little disorganized (not expecting them to worry about it) and they straightened everything up and made it look so nice. It was a great surprise! The team far exceeded our expectations and we are so happy we went with them. Highly recommend Eliot and his team.

Amazing service. Arrived on time. Did a thorough clean of the entire house. My house hasn't looked…read moreso good since I purchased it.

I left a December 2024 review as Janice B. Update: March…read more2025: Believing in second chances! They came out again & arrived 8 minutes early. I have 4 grandchildren and a daughter that are MESSY! They cleaned main bathroom, hallway, and kitchen of my 2000 square foot home in 1 hour and 40 minutes. It was IMMACULATE! My toilet (I thought I must buy a new one) and tub had hard water stains- I had tried bleach, Comet cleanser, and CLR to clean them myself, to no avail. They are SPARKLING WHITE now. They cleaned the kitchen including in, under, and behind all appliances & it looks amazing . I will continue to hire their very affordable services regularly- they are a blessing to a single, heard-working parent! As an added plus, they are super polite and service-oriented. A rare find today.

I used Rivas Martinez Cleaning Services for a year on a monthly schedule. They were constantly…read morelate, canceled last minute (even after confirming the night before), and made excuses that didn't add up. After they showed up 7 hours late one day, I told them I no longer wanted their services. The owner called, apologized, and promised they would do better if I gave them one more chance. Things didn't really improve--they were still late to every appointment, just not as extreme. The final straw came when they missed a confirmed 8 AM appointment. The owner texted me saying the police had stopped them and wouldn't let them leave. The excuse felt suspicious, so I had a friend text them from a different number, inquiring about cleaning services. They responded promptly, saying they were heading to clean a house in Pearland and could come by later that evening--completely contradicting what they told me. When I confronted the owner, there was no apology. Instead, he told me the price would increase and refused to come unless I agreed. I told him that was unprofessional and that I'd be leaving a review so others know what to expect. Only then did he start calling and texting multiple apologies and saying they'd honor the original price--but by then, my decision was made. Bottom line: If you book with them, don't expect your time to be respected. If they cancel, the excuse may not be the truth.