I would give zero stars if it was an option. Having to drive 35min to Waynesville to pick up an order for overpriced stale not at all what I asked for boring cookies wasn't my idea of a professional and seamless experience .
I clearly stated what I wanted with several pictures I doubt she even looked at. I was made to feel like the bad guy when communicating my disappointment. I was kind and wished her well and she would only refund my money if I drove all the way back up there and dropped them back off. What are you going to do with them resell them? No the day before a massive ice storm im not coming back . She also suggested I go somewhere else , really ?? In an ice storm and a bridal shower 2 days away that's impossible . I showed her the pics of what I expected and the pic of my order . Clearly not at all similar . Don't understand how people can screw something up and then play the victim . I will stick with what I know from experience from now on. I said if you want me to drive all the way back up there (after I just drove up there) with the cookies I need reimbursed for the drive . I posted 2 pics one was what I wanted the other is what I got!! Big difference
Last response was throw them in trash she said I refunded you don't contact me again . read more