I had two concerns: the transmission and the oil leak. Meineke partially addressed one concern--…read morethe transmission. Meineke performed a diagnostic and presented me with 2 codes. I was told I would have to go to the dealer for the repair. The oil leak was not addressed. The diagnostic was supposed to be provided within one hour because I am a AAA member. It was not provided within that timeframe. The technician said that Meineke was not required to diagnose my car within an hour, just first come first come. Clearly, the technician did not know the AAA policy. According to AAA, I was also supposed to receive a multipoint inspection. I did not receive that either. Ultimately, I had to take my car to the dealer. I provided the dealer the codes I had received from Meineke. There were many more codes for the transmission than the ones Meineke provided. This trip to Meineke was definitely not worth the money nor the time and effort.

I took my car to Meineke because my engine light was on. I had autozone do a test and they told me…read morethat it was a flap that had came loose. I tried to explain to the manager(Richard) and he wouldn't look at what Autozone had given me but instead said that they had to do their own diagnostic. When I returned to pick up the car, Richard said I had a filthy filter and that was causing my engine light to come on. After paying $100 for a diagnostics and $100 for a filter, the tire light came back on the next day. Took it back and was told the problem was not covered by my warranty and it would cost me another $1000 to fix. I had another issue with my brakes and after waiting 1 hr and 40 mins, he said I wasn't covered again even though my warranty company said I was. I called Corporate to complain and asked for my $200 to be returned. However, since this store isn't Corporate, Richard would not refund it. Needless to say, I will never give my business to this company ever again!

Excellent customer service and very knowledgable. If you're like me, I don't know anything about…read morecars. I trust the team at TriStar to be honest about any diagnostics and related repairs. I actually take my car to TriStar for diagnostics before I take it to the dealer (under warranty) so that I'll know what I'm talking about when the dealership gets the car. Highly recommend!

I took my Toyota to them. I informed them that my car would run, but cut out completely (including…read moreall lights etc) and then run again. I didn't tell them that I was having a difficult time getting stopped and that I was pressing hard on the brake. I also didn't tell them that my car would rev up when stopped sometimes. They figured it all out when I took my car in. My brake pads needed replaced, my spark plugs needed replaced, and my idol throttle needed cleaned. It all made perfect sense to me. The advisor was professional and I felt confident they were honest about the needed repairs. Good job!! I recommend Tri Star.

I have dealt with Wayne and the staff for years. They are honest and go out of their way to be…read morehelpful. They have helped me when they could have taken advantage of me many times. Highly recommended

We were driving south on I85 to spend the weekend when the tire pressure light came on. Uh-oh…read more Front left tire going flat. We put some air in the tire and looked for nearby tire shops. One shop passed me around to 3 people, none of whom seemed willing to help. The next shop didn't answer the phone. Then we called these nice folks and they said "C'mon over." The guy met us outside, quickly spotted the screw in the tit, fixed it ($20), and had us back on the road in 10 minutes. Wish I lived closer so I could give them more business. Great folks!

The Take 5 was amazing as always. I pulled up and was met with amazing customer service and a…read morebottle of water. The service provided was top tier and everything was done with care. The service recommended made sense and I did end up adding it to my visit. I didn't feel pressured and appreciated that I had the ability to decline. Along with the great service and care for my vehicle, the pricing was cost-effective and I was extremely satisfied.

I went for an oil change and a few days later I realized the oil was leaking, I took it back to…read morethem and the lady currently in charge was so rude and claimed she told me I had an engine oil leak whilst I know very well she didn't tell me, she didn't even look at it instead she sent another lady who claimed she checked and told me stories, when I insisted that I need her to close my car so I leave she actually banged my car , they didn't fix nothing instead they blamed it on me. I used to change my oil here but the previous staff members did their jobs well.The current lady there now, she is slowly destroying the business.i don't recommend anyone to go to take 5.who knows what they did to my car.

This review is based upon Multiple visits. I didn't want to jump the gun after one visit, two…read morevisits or even three. I've been here multiple times and consistently they have been spectacular with quick and efficient customer service. From the moment of arriving, addressing the issue, waiting and being on my way. Local garages are almost an after thought in the 21st century due to the big corporate automotive places that seek to do the all in one stop shop for your car needs. What i respect from Fairburn Tire is they are straight to the point. No waiting around to get a job completed. They provide you options on what you want to do and make the choice right there on the spot. I HIGHLY recommend this place if you have a defect on your tire, slow leak, full replacement, rotations, etc. Prices are very reasonable as well. You won't be disappointed in the service. Grade: A++++

I will forever be grateful to them. My parents were stranded with a flat tire and they are elderly…read more They had no idea how to put on the spare tire. This company came to get them and put on the spare tire for them and had them follow them back to their shop. they Also worked to locate them the right tire for their car. Awesome customer service. Awesome guys.

Yesterday I posted a review based off an unforeseen breach in communication. The owner contacted me…read morethis morning explaining the miss understanding. Once explained along with one of our prior conversations it became clear that our prior conversation was strictly confidential, meaning our conversation was never conveyed to the rest of his team. In true business fashion a full refund was offered and instead of excepting it I chose to continue our business deal. This isn't about pricing it's about the respect and I respect that.

I have been a Gowen's customer for over 10 years. I followed a mechanic from shop to shop for…read morenearly 20 years. They've taken care of multiple cars from basic maintenance to custom work and all for totally reasonable prices. Now, they no longer want to work on the same cars they've helped me maintain for over a decade. If you want a strong, reliable, years-long relationship with a shop that can maintain your vehicles, I would look elsewhere.

Fast and professional. They got me in and out of there in less than 15 minutes. Thank you!read more

Horrible Service. Tech lied and said he performed a Service on my car when he didn't. Security…read moreCamera footage verified it. Angel the district manager is UNPROFESSIONAL both in his appearance and business practices. Greedy money hungry company. DO NOT COME HERE go down the street to TAKE 5 they are great! #PrideBeforeTheFall

So, I had a lost receipt from 2.15.2020 that I needed to be recovered (today, 3.4.2020), and…read moreCourtney at this Pep Boys location was my freakin' saviour recovering it for me! Aces for Courtney! Aces! Thank you.

I want to give PePBoys In Union city one star I had my front n rear rotors n brakes replace less…read morethan two months ago they are all bad then the sales guy try to persuade my wife into upgrading the brakes claiming the one we originally bought were no good n kept insisting that I buy a higher price brake pad but the ones I bought already should be replaced n warranty wasted a full day at this shop only to tell us that they have to order the parts poor communication on Pep Boys

I came in for my tire pressure light. They fit me right in on a Sunday morning. They were very nice…read moreand honest with me. Most auto shops try to get over on women. I didn't have a long wait. I have been before and I will definitely go back again.

I called to set up an appointment and he basically refuse me because he wanted me to get my baked…read morechanges before getting alignment. He (Shawn) thinks he bigger than program. Dude I'm paying you to fix my damn car, that it.