I went down to Eastbourne to visit a friend last minute and she and another girl had booked…read moreappointments for a little pampering. I called ahead to see if I could also get something done but it was a very busy morning and all appointments were full. I went with the girls anyway that morning and when I arrived I was very pleasantly surprised to see that they could squeeze me in and was able to get a treatment. Upon arrival they take you upstairs to the relaxation room. A dimly lit room with a fire, comfy chairs, magazines, and calming music. This was HEAVEN. They asked what we would like to drink and brought us really nice coffees and biscuits. I could have easily moved in there. After a while someone came up and brought me down for my pedicure. The treatment room was very clean and bright and the selection of nail polishes was huge! All OPI as well so I know its quality polish and wont chip right away. They shaped, filed and painted my toes and did a very thorough job, I was very pleased. My friend was also getting a pedi and promptly smudged it when putting on her shoe, the owner was so lovely and immediately sat down to fix her toe. Having done it many times myself, nail technicians are not always very friendly about fixing it but she was so so lovely and nice. Our other friend had her eyelashes tinted and they turned out beautifully. I was so pleased with my experience at Jasmine and will make it a routine to go back when in Eastbourne. Excited that its sandal weather to show off my toes!

DO NOT GO HERE FOR HD BROWS…read more My eye brows looked like a 5 year old had done them, both of them are now a different shape, the tint has already come off after 24 hours, the woman put make up on my eye brows after she had done them and they looked AWFUL! Waste of £28 could of done a better job myself.

you just have to go there its great am sooo happy i've found a real salon.read more

You would indeed have to be nuts to go here! I recently went to this Hair Salon to make an…read moreappointment to have a hair cut. The lady at the desk agreed to my chosen hairstyle, day and time. I was already apprehensive about returning as my hair had thinned out from a scalp tint about a decade ago but I thought that as it was just a reasonably priced cut I was after, I believed there might also be a turnover of staff. Anyway, I later returned and the Manageress remembered me but I was not prepared for the shocking rudeness I received not just from her but her colleague as well. I had never blamed the Salon for my hair thinning out at the time but this Manageress remembered me and completely alienated me and made out that she was unable to please me and made me feel very uncomfortable. She could not wait to get away from me and left me standing in the middle of the Salon, telling me she had a paying customer to get back to. She made no sense and may be she realises what had happened with my hair. Either way, I was even more appalled at the response I got from her colleague when I said that my Mother was dying of a rare Cancer at the time and it was stressful time anyway. I went over to the woman who had initially agreed to do my hair to say I was unhappy and as I was leaving, the Manageress threatened to call the Police for no reason, just to save face. I have been to a lot of Hair Salons in Eastbourne and have had very positive experiences but I was left stunned. I may take this complaint even further. I was actually embarrassed for the Manageress and her Colleague as they were busy with clients and if I had been a client, I would have been appalled. They should be pleased I ever returned.

Being a last minute person has its flaws, but with my charms that can be easily turned into…read moreperfection! On arrival, I simply requested if it was possible to have a hair cut now (mind you it was past 5pm and they were closing in 2hours and fully packed)..the receptionist made a few phone calls and waahlaa..I had my stylist!! =] The chairs you sit in whilst have your hair washed were massaging chairs!! How cool is that and they elevate your legs at the same time =] not to mention the flat screen TV above your head for added pleasure. The stylist was fun, talkative, a GOOD listener (unlike most mindless hair cutters), she advised me on certain styles and worked with my ideas. She worked at a good speed and the end result was FAB!! I think I have found my hairdresser..yayy... (this is a rare event, especially since I have a hair fetish as most of my friends already know =P )

Had my hair done on the 7th of Dec by Andrea, a complete restyle and it went really well. I love my…read morecut and the colour. It was really nice. Made to feel at home. The girl washing my hair was a little rough though and made me wince up a little bit as she pushed down on my scalp. I have quite sensitive skin so this was a bit uncomfortable and not really all that relaxing. But I hate to be rude so I said nothing. Other than that, a pleasant experience :)

The entire atmosphere at the salon is incredible calm and welcoming. I am someone who avoids…read moregetting their hair cut (I even went 4 years without cutting my hair) but I have come here twice already this year and felt confident enough to trust my stylist fully with my cut.

Saw Kiki for my usual cut and she did a superb job again. Kiki is truly a magician with scissors. I…read morehighly recommend The Grove Experience. The staff are friendly, helpful and experts in their field. I am so glad I found them. Thanks x